Server system, product recommendation method, product recommendation program and recording medium having computer program recorded thereon
A search is performed for information of other products associated with a question about a specific product. A server system 10 searches for information of other products associated with a question about a specific product, in accordance with the following procedure. [1] The server system inputs a product ID and a question text (text) related to a question (S 405 ). [2] The server system extracts a product name corresponding to the product ID from product basic information (FIG. 2 ( b - 1 )) in an auction DB 12 (S 410 ). [3] The server system analyzes each of the product name and the question text to specify one or more keywords (S 415 ). [4] The server system sets a search condition for a search for products associated with each specified keyword (S 420 ) and extracts necessary items out of the product information satisfying the search condition, from the product basic information, display information, and product price information (FIGS. 2 ( b - 1 ) to ( b - 3 )) in the auction DB 12 (S 425 ). [5] The server system outputs the extracted necessary items out of the product information (S 430 ).
1. A server system comprising:
a product information storage unit which stores product information containing names of products;
a text input unit which receives text for an inquiry corresponding to only a specific product for a first seller of the specific product from a buyer's terminal, using an entry page for the specific product;
a product name extraction unit which extracts a product name of the specific product from the product information storage unit responding to the input text for the inquiry about the specific product;
a search condition setting unit which sets a search condition for another product using the extracted product name and a keyword indicating a category different from a category of the specific product, wherein the keyword is based on the input text;
a product information search unit which extracts product information of only the other product satisfying the set search condition, from the product information storage unit;
a product information output unit which outputs the extracted product information about only the other product satisfying the set search condition;
a text forwarding unit which forwards the received text for the first seller of the specific product to a second seller's terminal of the second seller of the other product related to the extracted product information;
an answer text input unit which receives an answer text to the text for the inquiry, from the second seller's terminal of the second seller of the other product; and
an answer text forwarding unit which transmits the received answer text to the buyer's terminal.
2. The server system according to claim 1 ,
wherein the search condition setting unit analyzes the input text to specify at least one keyword and sets a search condition for a search for a product associated with the extracted product name and the specified keyword.
3. The server system according to claim 2 ,
wherein the search condition setting unit analyzes each of the extracted product name and the input text to specify at least one keyword and sets a search condition for a search for a product associated with the specified keyword.
4. The server system according to claim 2 ,
wherein the product information stored in the product information storage unit further contains product descriptions, and
wherein the product information search unit extracts the product information containing each specified keyword in a product name or in a product description, from the product information storage unit.
5. The server system according to claim 1 , which can be connected to a buyer's terminal,
wherein the search condition setting unit sets the search condition as triggered by receiving text for the inquiry about the specific product from the text input unit, and
wherein the product information output unit includes the extracted product information which information of the received text for the inquiry about the specific product being accepted and transmits it to the buyer's terminal.
6. The server system according to claim 1 , further comprising:
a buying user information storage unit which stores at least user information of buying users containing mail addresses;
a notification mail creation unit which creates a notification mail including identification data of an answer text to the text for the inquiry; and
a notification mail transmission unit which extracts a mail address of a buying user related to the text for the inquiry from the buying user information storage unit and transmits the created notification mail to the mail address.
7. The server system according to claim 1 , further comprising:
a selling user information storage unit which stores at least user information of selling users containing mail addresses;
a request mail creation unit which creates a request mail including identification data of the text for the inquiry; and
a request mail transmission unit which extracts a mail address of a selling user related to the extracted product information, from the selling user information storage unit and transmits the created request mail to the mail address.
8. The server system according to claim 1 , wherein extraction of a product name by the product name extraction unit and extraction of product information by the product information search unit are conducted from the same database that is the product information storage unit.
9. The server system according to claim 1 , wherein the search condition setting unit analyzes the input text to specify at least one keyword based on a morphological analysis and sets a search condition for a search for a product associated with the extracted product name and the specified keyword.
10. A product recommendation method in which a computer system that can be connected to a buyer's terminal and that has a product information storage unit storing product information containing names of products, executes:
a text input step of receiving from the buyer's terminal a text for an inquiry corresponding to only a specific product to a seller of the specific product, using an entry page for the specific product;
a product name extraction step of extracting a product name of the specific product from the product information storage unit responding to the input text for the inquiry about the specific product;
a search condition setting step of setting a search condition using the extracted product name and a keyword indicating a category different from a category of the specific product, wherein the keyword is based on the input text;
a product information search step of extracting product information of only another product satisfying the set search condition, from the product information storage unit;
a product information output step of transmitting the extracted product information about only the other product satisfying the set search condition to the buyer's terminal; and
a text forwarding step of forwarding the text of the inquiry for the seller of the specific product to a seller's terminal of a seller of the other product related to the extracted product information;
an answer text input unit which receives an answer text to the first inquiry, from the seller's terminal of the seller of the other product; and
an answer text forwarding unit which transmits the received answer text to the buyer's terminal.
11. A non-transitory recording medium having a computer program recorded thereon, the computer program letting a computer system that can be connected to a buyer's terminal and that has a product information storage unit storing product information containing names of products, execute:
a text input step of receiving from the buyer's terminal a text for an inquiry corresponding to only a specific product to a seller of the specific product, using an entry page for the specific product;
a product name extraction step of extracting a product name of the specific product from the product information storage unit responding to the input text for the inquiry about the specific product;
a search condition setting step of setting a search condition for another product using the extracted product name and a keyword indicating a category different from a category of the specific product, wherein the keyword is based on the input text;
a product information search step of extracting product information of only the other product satisfying the set search condition, from the product information storage unit;
a product information output step of transmitting the extracted product information about only the other product satisfying the set search condition information to the buyer's terminal; and
a text forwarding step of forwarding the text of the inquiry for the seller of the specific product to a seller's terminal of a seller of the other product related to the extracted product information;
an answer text input unit which receives an answer text to the first inquiry, from the seller's terminal of the seller of the other product; and
an answer text forwarding unit which transmits the received answer text to the buyer's terminal.
12. A server system comprising:
a product information storage unit which stores product information containing names of products;
a text input unit which receives a first inquiry corresponding to only a first product directed to a seller of the first product from the buyer's terminal, using a page for the first product;
a product name extraction unit which extracts a product name of the first product from the product information storage unit responding to the first inquiry corresponding to only the first product;
a search condition setting unit which sets a search condition for a second product using the extracted product name and a keyword indicating a category different from a category of the specific product, wherein the keyword is based on the first inquiry about the first product;
a product information search unit which searches for product information associated with only the second product satisfying the set search condition, and extracts product information of the second product from the product information storage unit;
a product information output unit which outputs the extracted product information about only the second product satisfying the set search condition;
a text forwarding unit which forwards the first inquiry for the seller of the first product to a seller's terminal of a seller of the second product related to the extracted product information;
an answer text input unit which receives an answer text to the first inquiry, from the seller's terminal of the seller of the second product; and
an answer text forwarding unit which transmits the received answer text to the buyer's terminal.