UPDATING A CALENDAR OR TASK STATUS VIA TELEPHONY
A new approach to task management via digital calendaring, where non-event task calendar entries are configured with completion status indicators. The status indicators may be managed, modified and otherwise configured according to the preference of an administrator or user to express the status of a task in a meaningful way.
1 . A computer implemented method for managing tasks in a work management system comprising:
providing a digital calendar system configured to receive calendar entries;
receiving data to establish non-event tasks for use in the digital calendar; and
receiving status updates to the non-event task.
2 . A method according to claim 1 , further comprising receiving a status indicator associated with a particular task.
3 . A method according to claim 2 , wherein the status indicator is in the form of a check list entry from a user.
4 . A method according to claim 2 , wherein the status indicator includes a status code that relates to predetermined status definitions.
5 . A method according to claim 2 , wherein the status indicator includes comments from a user related to the status of the task.
6 . A method according to claim 1 , further comprising receiving status indicators associated with particular tasks.
7 . A method according to claim 1 , wherein the non-event tasks include recurring events, the method further comprising receiving a status indicator associated with a particular task.
8 . A method according to claim 1 , wherein the non-event tasks include recurring and non-recurring tasks, the method further comprising receiving a status indicator associated with a particular task.
9 . A method according to claim 1 , wherein the non-event tasks include recurring tasks that are scheduled according to one of date, time, number of days, month, and week; the method further comprising receiving a status indicator associated with a particular task.
10 . A method according to claim 9 , further comprising receiving user input to set the status of a task.
11 . A method according to claim 9 , further comprising receiving user input to reschedule and set the status of a task.
12 . A method according to claim 9 , further comprising receiving user input to reschedule and to perform one of setting, removing, modifying, renew, copy and configure the status of a task.
13 . A method according to claim 1 , further comprising receiving telephony updates to the task related data used in the digital calendar.
14 . A method according to claim 1 , further comprising receiving updates to the task related data used in the digital calendar from a web-based portal of a work management system.
15 . A method according to claim 1 , further comprising receiving a status indicator calendar entry that is associated with a particular task and that is copied from another calendar entry.
16 . A method according to claim 15 , wherein the status entry is an instance in the work management system that includes a checklist that is copied from another instance of a status in the work management system.
17 . A method according to claim 15 , wherein the status entry is an instance in the work management system associated with a scheduled item that includes a checklist that is copied from another instance of a status in the work management system.