Managing code-tracing data
View Patent ↗A method of managing code-tracing data is described. The method comprises the steps of: analyzing a log of code-tracing data to identify a module in which an error occurred; activating code-tracing at a high detail level in that module; identifying modules associated with that module; and activating code-tracing at a high detail level in those identified modules.
1. A method of managing code-tracing data, the method comprising the steps of:
analyzing a log of code-tracing data to identify a module in which an error occurred based on a category associated with the error, the category identifying data types in the code-tracing data;
activating code-tracing at a high detail level in that module;
identifying modules associated with that module;
activating code-tracing at a high detail level in those identified modules; and
sending a message to a remote management center when the error occurred within a predefined set period of time since a last error.
2. A method according to claim 1 , wherein the module in which an error occurred comprises a service in a control application.
3. A method according to claim 2 , wherein the identified modules comprise service providers associated with the service.
4. A method according to claim 3 , wherein the service providers comprise CEN XFS modules.
5. A method according to claim 1 , wherein the method includes the further steps of:
creating a code-tracing profile to include high detail level code-tracing for the module in which the error occurred; and
associating a defect type with this profile.
6. A method according to claim 1 , wherein the method comprises the further steps of:
detecting a pattern of errors over a period of time; and
applying a code-tracing profile appropriate for the detected pattern.
7. A method according to claim 1 , wherein the method comprises the further steps of:
detecting the absence of an error over a defined time period; and
reducing the code-tracing detail level.
8. A system for managing code-tracing data, the system comprising:
a trace manager arranged to
(i) analyze a log of code-tracing data to identify a module in which an error occurred based on a category associated with the error, the category identifying data types in the code-tracing data;
(ii) activate code-tracing at a high detail level in that module;
(iii) identify modules associated with that module;
(iv) activate code-tracing at a high detail level in those identified modules; and
(v) send a message to a remote management center when the error occurred within a predefined set period of time since a last error.
9. A system according to claim 8 , wherein the trace manager comprises a software component.
10. A system according to claim 9 , wherein the trace manager is further arranged to:
create a code-tracing profile to include high detail level code-tracing for the module in which the error occurred; and
associate a defect type with this profile.
11. A system according to claim 9 , wherein the trace manager is further arranged to:
detect a pattern of errors over a period of time; and
apply a code-tracing profile appropriate for the detected pattern.
12. A system according to claim 9 , wherein the trace manager is further arranged to:
detect the absence of an error over a defined time period; and
reduce the code-tracing detail level.
13. A system according to claim 9 , wherein the system includes a self-service terminal.
14. A system according to claim 13 , wherein the self-service terminal includes a cash dispenser.