Single button mobile telephone using server-based call routing
View Patent ↗A user may carry a wearable device and may push a button on the wearable device to initiate a voice call. A computing system receives the request to initiate a voice call and may analyze datasets provided by the wearable device. The computing system may dynamically route voice calls to different destinations based on datasets received from a wearable device.
1. A method comprising:
receiving datasets from an apparatus worn by a user, wherein the datasets are associated with an event experienced by the user;
in response to a request from the user to initiate a voice call, analyzing the datasets to determine whether the event comprises one or more of an activity of daily life (ADL), a confirmed fall, and an inconclusive event;
identifying one of a plurality of destinations based on the analysis of the datasets; and
routing the voice call to the identified destination.
2. The method of claim 1 , wherein the datasets comprise one or more of health data associated with the user, location data associated with the apparatus, time data, and orientation data associated with the apparatus.
3. The method of claim 1 , wherein the apparatus comprises a single-button apparatus.
4. The method of claim 1 , wherein:
receiving the datasets comprises receiving audio data from the apparatus;
analyzing the datasets comprises analyzing the audio data to determine whether the event comprises one or more of an activity of daily life (ADL), a confirmed fall, and an inconclusive event; and
identifying the one of a plurality of destinations is based on the analysis of the audio data.
5. The method of claim 1 , further comprising:
monitoring a status of the voice call after routing voice call to the first destination;
identifying a second destination, based on the status of the voice call; and
routing the voice call to the second destination.
6. The method of claim 5 , wherein routing the voice call to the second destination is further based on subscription data associated with the user.
7. The method of claim 1 , wherein routing the voice call to the first destination is further based on subscription data associated with the user.
8. A system comprising:
a processing device to:
receive datasets from an apparatus worn by a user, wherein the datasets are associated with an event experienced by the user;
in response to a request from a user to initiate a voice call, analyze the datasets to determine whether the event comprises one or more of an activity of daily life (ADL), a confirmed fall, and an inconclusive event;
identify one of a plurality of destinations based on the analysis of the datasets; and
route the voice call to the identified destination.
9. The system of claim 8 , wherein the datasets comprise one or more of health data associated with the user, location data associated with the apparatus, time data, and orientation data associated with the apparatus.
10. The system of claim 8 , wherein the apparatus comprises a single-button apparatus.
11. The system of claim 8 , wherein the processing device is to:
receive the datasets by receiving audio data from the apparatus;
analyze the datasets by analyzing the audio data to determine whether the event comprises one or more of an activity of daily life (ADL), a confirmed fall, and an inconclusive event; and
identify the one of a plurality of destinations based on the analysis of the audio data.
12. The system of claim 8 , wherein the processing device is further to:
monitor a status of the voice call after routing voice call to the first destination;
identify a second destination, based on the status of the voice call; and
route the voice call to the second destination.
13. The system of claim 8 , wherein routing the voice call to the first destination is further based on subscription data associated with the user.
14. The system of claim 12 , wherein routing the voice call to the second destination is further based on subscription data associated with the user.
15. A non-transitory computer readable medium including instructions that, when executed by a processor, causes the processor to perform operations comprising:
receiving datasets from an apparatus worn by a user, wherein the datasets are associated with an event experienced by the user;
in response to a request from the user to initiate a voice call, analyzing the datasets to determine whether the event comprises one or more of an activity of daily life (ADL), a confirmed fall, and an inconclusive event;
identifying one of a plurality of destinations based on the analysis of the datasets; and
routing the voice call to the identified destination.
16. The non-transitory computer-readable medium of claim 15 , wherein the datasets comprise one or more of health data associated with the user, location data associated with the apparatus, time data, and orientation data associated with the apparatus.
17. The non-transitory computer-readable medium of claim 15 , wherein:
receiving the datasets comprises receiving audio data from the apparatus;
analyzing the datasets comprises analyzing the audio data to determine whether the event comprises one or more of an activity of daily life (ADL), a confirmed fall, and an inconclusive event; and
identifying the one of a plurality of destinations is based on the analysis of the audio data.
18. The non-transitory computer-readable medium of claim 15 , the operations further comprising:
monitoring a status of the voice call after routing voice call to the first destination;
identifying a second destination, based on the status of the voice call; and
routing the voice call to the second destination.
19. The non-transitory machine readable storage computer-readable medium of claim 15 , wherein routing the voice call to the first destination is further based on subscription data associated with the user.
20. The non-transitory computer-readable medium of claim 18 , wherein routing the voice call to the second destination is further based on subscription data associated with the user.