IP Library Granted Patent US 8,510,260
Granted Patent B2
US 8,510,260 · App. 13/446,719 · Granted Aug 13, 2013

Sorting E-mail documents based on free text field content

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Quick Facts
Patent No.
US 8,510,260
App. No.
13/446,719
Granted
Aug 13, 2013
Kind
B2
Abstract

A request is received to sort multiple e-mail documents according to least frequently used words in the multiple e-mail documents. The multiple e-mail documents are analyzed to identify which of the multiple e-mail documents use at least one of the least frequently used words. The multiple e-mail documents are sorted, according to the least frequently used words, to create alphabetically sorted e-mail documents, and the alphabetically sorted e-mail documents are then displayed.

Claims (18)

1. A system for sorting e-mail documents, the system comprising:

a processor;

a memory having stored thereon instructions that, when executed by the processor, perform the functions of:

identifying a most frequently used word in multiple e-mail documents;

identifying a least frequently used word in the multiple e-mail documents;

sorting the multiple e-mail documents according to e-mail documents, from the multiple e-mail documents, that contain both the most frequently used word and the least frequently used word identified in the multiple e-mail documents to create a first set of alphabetically sorted e-mail documents;

alphabetically sorting the multiple e-mail documents according e-mail documents that contain the least frequently used word, but not the most frequently used word, to create a second set of alphabetically sorted e-mail documents; and

displaying the second set of alphabetically sorted e-mail documents below the first set of alphabetically sorted e-mail documents.

2. The system of claim 1 , wherein the least frequently used words are not first words of the multiple e-mail documents.

3. The system of claim 1 , further comprising:

instructions that, when executed by the processor, perform the functions of:

highlighting the most frequently used word and the least frequently used word displayed in the first set of alphabetically sorted e-mail documents and the second set of alphabetically sorted e-mail documents.

4. The system of claim 1 , further comprising:

instructions that, when executed by the processor, perform the function of:

removing, from a display of the first set of alphabetically sorted e-mail documents and the second set of alphabetically sorted e-mail documents, any noise words that are displayed left of the most frequently used word in a single e-mail document, wherein the noise words are words that have been predetermined to be so common that they are not considered when sorting e-mail documents.

5. The system of claim 1 , further comprising:

instructions that, when executed by the processor, perform the function of:

reordering an order of words in each e-mail document from the first set of alphabetically sorted e-mail documents and the second set of alphabetically sorted e-mail documents, wherein reordering the order of words displays the most frequently used word before any other words in each e-mail document.

Assignments (1)
CONVEYOR IS ASSIGNING UNDIVIDED 50% INTEREST Recorded Nov 1, 2017
From: INTERNATIONAL BUSINESS MACHINES CORPORATION
To: SERVICENOW, INC.; INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 044347/0599 →