IP Library Granted Patent US 9,092,793
Granted Patent B2
US 9,092,793 · App. 13/470,159 · Granted Jul 28, 2015

Systems and methods to provide communication connections via partners

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Quick Facts
Patent No.
US 9,092,793
App. No.
13/470,159
Granted
Jul 28, 2015
Kind
B2
Abstract

Methods and apparatuses to provide user interfaces dynamically customized according to partners through which the user interfaces are accessed in a customer acquisition process. One embodiment includes providing to a plurality of entities a platform, configured to assign references for embedding in listings for presentation and configured to connect people for real time communications according to the references embedded in the listings, the references to be used to request the platform to provide the connections; responsive to a request received via a first entity of the plurality of entities, presenting a user interface of the platform in a first format to identify the first entity; and responsive to a request received via a second entity of the plurality of entities, presenting the user interface of the platform in a second format to identify the second entity.

Claims (40)

1. A method, comprising:

assigning, via a server system communicatively coupled to a network, references for embedding in advertisement listings for presentation via the network, the assigning comprising exposing a platform hosted by the server system to a plurality of servers of demand partners each acting as a demand partner for a respective set of advertisers, wherein the platform is made accessible via the network and is configured to assign the references, wherein the platform is further configured to connect people for real time communications according to the references embedded in the listings, the references used to request the platform to provide connections for the real time communications;

processing, by the server system, a first request received via the network and a first server of a first demand partner of the plurality of demand partners and, responsive to the first request, exposing, via the network, a customizable user interface of the platform in a first format and with a first type of reference tailored to the first demand partner for managing web advertisements and selected at least in part based on a comparison of a success rate for the first demand partner to one or more success rates of one or more other demand partners, wherein references of the first type of reference are embedded in the web advertisements and correspond to a first type of tracking mechanism to track web advertisements;

processing, by the server system, a second request received via the network and a second server of a second demand partner of the plurality of demand partners and, responsive to the second request, exposing, via the network, the customizable user interface of the platform in a second format and with a second type of reference tailored to the second demand partner for managing advertisements configured to initiate telephonic communications and selected at least in part based on a comparison of a success rate for the second demand partner to the one or more success rates of one or more other demand partners, wherein references of the second type of reference are telephonic references and correspond to a second type of tracking mechanism to track telephonic communications; and

establishing, via a connection server of the server system, a media connection over a data communication network to connect a customer and an advertiser of a listing, wherein the media connection does not go through the platform.

2. The method of claim 1 , wherein the first demand partner is identified in the first format via one or more of a text, an icon image, an audio clip, a video clip, an animation, and/or an applet.

3. The method of claim 1 , wherein a plurality of user interfaces is customized for presentation according to a demand partner through which the platform is accessed, the user interfaces to register a user, to create a listing, to manage the listing, to show a progress of a connection process initiated via a presentation of the listing, and to guide a user through the connection process.

4. The method of claim 3 , wherein the plurality of user interfaces is customized according to at least one preference setting of the demand partner through which the platform is accessed.

5. The method of claim 1 , wherein the advertiser is charged an advertisement fee per the media connection to connect the advertiser.

6. The method of claim 5 , further comprising:

assigning, via the platform, a telephonic reference and embedding the telephonic reference in the listing of the advertiser for presentation of the listing to the customer; and

responsive to a request made via the telephonic reference embedded in the listing, the platform establishing a first connection to the customer and a second connection to the advertiser and bridging the first and second connections to connect the customer and the advertiser.

7. The method of claim 6 , wherein bridging the first and second connections comprises establishing the media connection to connect the customer and the advertiser.

8. The method of claim 6 , wherein the telephonic reference embedded in the listing of the advertiser comprises one or more of a telephone number of the platform without an extension, a telephone number of the platform with an extension, a session initiation protocol (SIP) uniform resource identifier (URI), a user identifier of an instant messaging network, and/or a Voice over Internet Protocol (VoiP) user identifier.

9. The method of claim 5 , wherein the media connection to connect the advertiser comprises a peer to peer connection between a user terminal of the customer and a user terminal of the advertiser.

10. The method of claim 1 , further comprising:

charging, via the platform, the customer on behalf of the advertiser in response to the customer accepting a payment request from the advertiser.

11. The method of claim 1 , further comprising:

charging, via the platform, the customer on behalf of the advertiser in response to the customer purchasing one or both of a product and service from the advertiser.

12. The method of claim 1 , wherein, when the listing is created via the first demand partner and presented via the second demand partner, a user interface to the customer is presented to identify both the first demand partner and the second demand partner.

13. The method of claim 1 , wherein when the listing is created

via the first demand partner, the method further comprises:

requesting, via the platform, the first demand partner to authenticate the advertiser for accessing user interfaces to manage the listing.

14. The method of claim 1 , further comprising:

identifying, via the platform, a duplicate registration of the advertiser.

15. The method of claim 1 , further comprising:

identifying, via the platform, a duplicate listing of the advertiser.

16. The method of claim 1 , further comprising providing, via the platform, the customizable user interface for embedding in an interface of the first demand partner to serve requests received via the first demand partner and for embedding in an interface of the second demand partner to serve requests received via the second demand partner.

17. A non-transitory computer readable storage medium for tangibly storing computer instructions that, when executed by a server system, cause the server system to perform a method, the method comprising:

assigning, via the server system, references for embedding in advertisement listings for presentation via the network, the assigning comprising exposing a platform hosted by the server system to a plurality of servers of demand partners each acting as a demand partner for a respective set of advertisers, wherein the platform is configured to assign the references and is configured to connect people for real time communications according to the references embedded in the listings, the references used to request the platform to provide connections for the real time communications;

processing, by the server system, a first request received via the network and a first server of a first demand partner of the plurality of demand partners and, responsive to the first request, exposing a customizable user interface of the platform in a first format and with a first type of reference tailored to the first demand partner for managing web advertisements and selected at least in part based on a comparison of a success rate for the first demand partner to one or more success rates of one or more other demand partners, wherein references of the first type of reference are embedded in the web advertisements and correspond to a first type of tracking mechanism to track web advertisements;

processing, by the server system, a second request received via the network and a second server of a second demand partner of the plurality of demand partners and, responsive to the second request, exposing the customizable user interface of the platform in a second format and with a second type of reference tailored to the second demand partner for managing advertisements configured to initiate telephonic communications and selected at least in part based on a comparison of a success rate for the second demand partner to the one or more success rates of one or more other demand partners, wherein references of the second type of reference are telephonic references and correspond to a second type of tracking mechanism to track telephonic communications; and

establishing, via a connection server of the server system, a media connection over a data communication network to connect a customer and an advertiser of a listing, wherein the media connection does not go through the platform.

18. A data processing system, comprising:

a memory storing instructions;

a server system communicatively coupled with the memory, the server system executing the instructions to:

assign references for embedding in advertisement listings for presentation, the instructions to assign comprising instructions to expose a platform hosted by the server system to a plurality of servers of demand partners each acting as a demand partner for a respective set of advertisers, wherein the platform is configured to assign the references and is configured to connect people for real time communications according to the references embedded in the listings, the references used to request the platform to provide connections for the real time communications;

process a first request received via the network and a first server of a first demand partner of the plurality of demand partners and, responsive to the first request, exposing a customizable user interface of the platform in a first format and with a first type of reference tailored to the first demand partner for managing web advertisements and selected at least in part based on a comparison of a success rate for the first demand partner to one or more success rates of one or more other demand partners, wherein references of the first type of reference are embedded in the web advertisements and correspond to a first type of tracking mechanism to track web advertisements;

process a second request received via the network and a second server of a second demand partner of the plurality of demand partners and, responsive to the second request, exposing the customizable user interface of the platform in a second format and with a second type of reference tailored to the second demand partner for managing advertisements configured to initiate telephonic communications and selected at least in part based on a comparison of a success rate for the second demand partner to the one or more success rates of one or more other demand partners, wherein references of the second type of reference are telephonic references and correspond to a second type of tracking mechanism to track telephonic communications; and

establish via a connection server of the server system, a media connection over a data communication network to connect a customer and an advertiser of a listing, wherein the media connection does not go through the platform.

Assignments (33)
RELEASE OF SECURITY INTEREST Recorded Jan 7, 2025
From: PNC BANK, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
To: UTBK LLC
Reel/Frame 069764/0925 →
RELEASE OF SECURITY INTEREST Recorded Jan 7, 2025
From: PNC BANK, NATIONAL ASSOCIATION, AS AGENT
To: YELLOWPAGES.COM LLC
Reel/Frame 069830/0826 →
RELEASE OF SECURITY INTEREST Recorded May 10, 2024
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: PRINT MEDIA LLC; DEX MEDIA, INC.; YP LLC; YELLOWPAGES.COM LLC; YP ADVERTISING & PUBLISHING LLC; CERBERUS YP DIGITAL BLOCKER LLC; CERBERUS YP BLOCKER LLC; YP HOLDINGS LLC; PRINT MEDIA HOLDINGS LLC; YP INTERMEDIATE HOLDINGS CORP.; YP WESTERN HOLDINGS CORP.; YP SOUTHEAST HOLDINGS CORP.; YP MIDWEST HOLDINGS CORP.; YP CONNECTICUT HOLDINGS CORP.; PLUSMO HOLDINGS CORP.; INGENIO HOLDINGS CORP.
Reel/Frame 067381/0745 →
RELEASE OF SECURITY INTEREST Recorded May 7, 2024
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: THRYV, INC.
Reel/Frame 067341/0434 →
SECURITY INTEREST Recorded May 3, 2024
From: THRYV, INC.
To: CITIZENS BANK, N.A.
Reel/Frame 067310/0627 →
SECURITY INTEREST Recorded May 1, 2024
From: THRYV, INC.
To: CITIZENS BANK, N.A.
Reel/Frame 067287/0759 →
SECURITY INTEREST Recorded Aug 3, 2021
From: TREE LINE DIRECT LENDING, LP, AS RETIRING AGENT
To: TREE LINE CAPITAL PARTNERS, LLC, AS SUCCESSOR AGENT
Reel/Frame 057064/0788 →
RELEASE OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Mar 2, 2021
From: WILMINGTON TRUST, NATIONAL ASSOCIATION., AS ADMINISTRATIVE AGENT
To: THRYV, INC. (FORMERLY KNOWN AS DEX MEDIA, INC.); THRYV HOLDINGS, INC. (FORMERLY KNOWN AS DEX MEDIA HOLDINGS, INC.)
Reel/Frame 055472/0592 →
SECURITY INTEREST Recorded Mar 1, 2021
From: THRYV, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 055452/0258 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 25, 2020
From: YELLOWPAGES.COM, LLC
To: THRYV, INC.
Reel/Frame 052071/0589 →
CORRECTIVE ASSIGNMENT TO CORRECT THE NATURE OF CONVEYANCE PREVIOUSLY RECORDED AT REEL: 043194 FRAME: 0505. ASSIGNOR(S) HEREBY CONFIRMS THE SECURITY INTEREST. Recorded Aug 14, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YP INTERACTIVE LLC
Reel/Frame 043544/0720 →
CORRECTIVE ASSIGNMENT TO CORRECT THE NATURE OF CONVEYANCE PREVIOUSLY RECORDED AT REEL: 043170 FRAME: 0318. ASSIGNOR(S) HEREBY CONFIRMS THE SECURITY INTEREST. Recorded Aug 10, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: UTBK LLC
Reel/Frame 043512/0799 →
CORRECTIVE ASSIGNMENT TO CORRECT THE NATURE OF CONVEYANCE PREVIOUSLY RECORDED AT REEL: 043183 FRAME: 0734. ASSIGNOR(S) HEREBY CONFIRMS THE RELEASE OF SECURITY INTEREST. Recorded Aug 9, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YELLOWPAGES.COM LLC
Reel/Frame 043493/0648 →
SECURITY INTEREST Recorded Jul 28, 2017
From: YELLOWPAGES.COM LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 043363/0518 →
RELEASE OF SECURITY INTEREST Recorded Jul 17, 2017
From: JPMORGAN CHASE BANK, N.A.
To: INGENIO LLC
Reel/Frame 043217/0875 →
SECURITY INTEREST Recorded Jul 14, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YP INTERACTIVE LLC
Reel/Frame 043194/0585 →
SECURITY INTEREST Recorded Jul 13, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YELLOWPAGES.COM LLC
Reel/Frame 043183/0734 →
SECURITY INTEREST Recorded Jul 12, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: UTBK LLC
Reel/Frame 043170/0318 →
SECURITY AGREEMENT Recorded Jul 3, 2017
From: YP LLC; YELLOWPAGES.COM LLC; YP ADVERTISING & PUBLISHING LLC; PRINT MEDIA LLC; DEX MEDIA HOLDINGS, INC.; CERBERUS YP DIGITAL BLOCKER LLC; CERBERUS YP BLOCKER LLC; YP HOLDINGS LLC; PRINT MEDIA HOLDINGS LLC; YP INTERMEDIATE HOLDINGS CORP.; YP WESTERN HOLDINGS CORP.; YP SOUTHEAST HOLDINGS CORP.; YP MIDWEST HOLDINGS CORP.; YP CONNECTICUT HOLDINGS CORP.; PLUSMO HOLDINGS CORP.; INGENIO HOLDINGS CORP.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 043074/0794 →
SECURITY AGREEMENT Recorded Dec 1, 2016
From: YELLOWPAGES.COM LLC
To: PNC BANK, NATIONAL ASSOCIATION, AS AGENT
Reel/Frame 040540/0948 →
RELEASE OF SECURITY AGREEMENT Recorded Apr 1, 2015
From: MEDLEY CAPITAL CORPORATION
To: INGENIO, LLC (FORMERLY KNOWN AS INGENIO ACQUISITION, LLC
Reel/Frame 035353/0871 →
MERGER Recorded Jan 9, 2015
From: YP INTERACTIVE LLC
To: YELLOWPAGES.COM LLC
Reel/Frame 034747/0850 →
CHANGE OF NAME Recorded Jun 4, 2014
From: INGENIO LLC
To: YP INTERACTIVE LLC
Reel/Frame 033085/0126 →
GRANT OF SECURITY INTEREST -- PATENTS Recorded Feb 28, 2014
From: YP INTERACTIVE LLC (FORMERLY KNOWN AS INGENIO LLC)
To: PNC BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 032372/0639 →
SECURITY AGREEMENT Recorded Jul 2, 2013
From: INGENIO LLC
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 030740/0085 →
RELEASE OF SECURITY INTEREST Recorded May 10, 2013
From: PNC BANK, NATIONAL ASSOCIATION
To: INGENIO LLC
Reel/Frame 030389/0746 →
LICENSE Recorded May 10, 2013
From: YP HOLDINGS LLC; INGENIO LLC
To: INGENIO ACQUISITION, LLC
Reel/Frame 030390/0131 →
SECURITY AGREEMENT Recorded May 10, 2013
From: INGENIO ACQUISITION, LLC
To: MEDLEY CAPITAL CORPORATION
Reel/Frame 030390/0231 →
RELEASE OF SECURITY INTEREST Recorded May 10, 2013
From: CERBERUS YP ARRANGER, LLC
To: INGENIO LLC
Reel/Frame 030389/0946 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 7, 2013
From: ALTBERG, EBBE; FABER, SCOTT; HIRSON, RON; VAN DER LINDEN, SEAN; MANCA, PAUL G.
To: UTBK, INC.
Reel/Frame 030369/0109 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 3, 2013
From: UTBK LLC
To: INGENIO LLC
Reel/Frame 030341/0882 →
SECURITY INTEREST Recorded Nov 19, 2012
From: UTBK LLC
To: PNC BANK, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 029342/0075 →
CHANGE OF NAME Recorded Nov 9, 2012
From: UTBK, INC.
To: UTBK LLC
Reel/Frame 029275/0129 →