IP Library Granted Patent US 8,589,207
Granted Patent B1
US 8,589,207 · App. 13/471,847 · Granted Nov 19, 2013

System and method for determining and visually predicting at-risk integrated processes based on age and activity

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Quick Facts
Patent No.
US 8,589,207
App. No.
13/471,847
Granted
Nov 19, 2013
Kind
B1
Abstract

An information handling system comprises a connection via a network interface for receiving business process data from an integrated business process running at a location, the business process data comprises at least data indicating data volume for the integrated business process. The information handling system further comprises a storage device for storing data representing an aggregate of business process data for an integrated business process and account data for the enterprise user of the integrated business process, and a processor adapted to determine a qualitative integrated business process performance designation from the aggregate business process data and account data. If the processor determines that there is no data volume from the business process data and no saved changes to the integrated business process within a specified time period, then the processor allocates an at-risk integrated business process performance designation and prepares a case file for this integrated business process.

Claims (40)

1. An information handling system comprising:

a connection via a network interface for receiving business process data from an integrated business process enabling transformation of documents between a first data format and a second data format for electronic data exchange between data formats using automatically-generated, customized executable system integration software application code running at a location;

a storage device for storing data representing an aggregate of the business process data for the integrated business process, and for storing account data tracking an enterprise user's modification history of the integrated business process; and

a processor adapted to determine a qualitative integrated business process performance designation from the aggregate business process data and account data, the account data including at least an age of the account;

wherein the business process data, based on the transformation of documents between the first and second data formats, includes one or more of: an inbound document count, an outbound document count, an error count, or a throughput, and

the processor determines that when there is no data volume in response to the business process data having a value of zero and determines that there are no saved changes to the integrated business process within a specified time period from the enterprise user's most recent modification of the integrated business process based on the account data tracking the user's modification history, and based in part on the age of the account, then the processor allocates an at-risk integrated business process performance designation and prepares a case file for the integrated business process, the case file including a notification report and the at-risk business process performance designation;

the processor determines that when there is data volume in response to the business process data having a value that is not zero or determines a change to the integrated business process was saved within a specified time period from the enterprise user's most recent modification of the integrated business process and based in part upon the age of the account, the processor allocates a satisfactory integrated business process performance designation.

2. The system of claim 1 , wherein when the processor determines there is data volume in response to the business process data having a value that is not zero, then the processor updates the case file for the integrated business process to indicate the integrated business process has data volume.

3. The system of claim 1 , wherein the specified time period is five days or greater.

4. The system of claim 1 , wherein when the processor determines that the age of the account is less than a threshold age, then the processor allocates a satisfactory integrated business process performance designation.

5. The system of claim 1 , wherein the account data further comprises data indicating an age of the integrated business process since the enterprise user's creation of the integrated business process,

and wherein when the processor determines the age of the integrated business process is greater than a threshold age, then the processor allocates an at-risk integrated business process performance designation and prepares a case file for the integrated business process.

6. The system of claim 4 , wherein the threshold age is two months or greater.

7. A computer-implemented method of predicting integrated business process system performance, comprising:

receiving, via a network interface device, business process data from an integrated business process enabling transformation of documents between a first data format and a second data format for electronic data exchange between data formats using automatically-generated, customized executable system integration software application code running at a location;

storing data at a storage device representing an aggregate of the business process data for the integrated business process, and for storing account data tracking an enterprise user's modification history of the integrated business process; and

determining, via a processor, a qualitative integrated business process performance designation from the aggregate business process data and account data, the account data including at least an age of the account;

wherein the business process data, based on the transformation of documents between the first and the second data formats, includes one or more of: an inbound document count, an outbound document count, an error count, or a throughput, and

determining via the processor that when there is no data volume in response to the business process data having a value of zero and that there are no saved changes to the integrated business process within a specified time period from the enterprise user's most recent modification of the integrated business process based on the account data tracking the user's modification history, and based in part on the age of the account, then allocating an at-risk integrated business process performance designation and preparing a case file for the integrated business process, the case file including a notification report and the at risk business process performance designation;

determining via the processor that when there is data volume in response to the business process data having a value that is not zero or that there was a change to the integrated business process saved within a specified time period from the enterprise user's most recent modification of the integrated business process, the processor allocates a satisfactory integrated business process performance designation to the account data.

8. The method of claim 7 , further comprising updating the case file for the integrated business process to indicate the integrated business process has data volume in response to the processor determining that the business process data has a value that is not zero.

9. The method of claim 7 , wherein the specified time period is five days or greater.

10. The method of claim 7 , further comprising allocating a satisfactory integrated business process performance designation in response to the processor determining that the age of the account is less than a threshold age.

11. The method of claim 7 , further comprising allocating an at-risk integrated business process performance designation and preparing a case file for the integrated business process via the processor 8 , in response to the processor determining that the age of the integrated business process is greater than a threshold age,

wherein the account data further comprises data indicating an age of the integrated business process since the enterprise user created the integrated business process.

12. The method of claim 11 , wherein the threshold age is two months or greater.

13. A non-transitory computer readable medium comprising instructions to manipulate a processor to:

receive, via a network interface device, business process data from an integrated business process enabling transformation of documents between a first data format and a second data format for electronic data exchange between data formats using automatically-generated, customized executable system integration software application code running at a location;

store data at a storage device representing an aggregate of the business process data for the integrated business process;

store account data tracking an enterprise user's modification history of the integrated business process for an account from a plurality of accounts; and

determine, via the processor, a qualitative integrated business process performance designation from the aggregate business process data and account data, the account data including at least an age of the account;

wherein the business process data, based on the transformation of documents between the first and the second data formats, includes one or more of: an inbound document count, an outbound document count, an error count, or a throughput, and

determines, via the processor, that there is no data volume in response to the business process data having a value of zero and that there are no saved changes to the integrated business process within a specified time period from the enterprise user's most recent modification of the integrated business process based on the account data tracking the user's modification history, and based in part on the age of the account, then the instructions manipulate the processor to allocate an at-risk integrated business process performance designation and prepare a case file for the integrated business process, the case file including a notification report and the at risk business process performance designation;

when the processor determines that there is data volume in response to the business process data having a value that is not zero or determines a change to the integrated business process was saved within a specified time period from the enterprise user's most recent modification of the integrated business process, the instructions manipulate the processor to allocate a satisfactory integrated business process performance designation.

14. The non-transitory computer readable medium of claim 13 , further comprising instructions to manipulate a processor to update the case file for the integrated business process to indicate the integrated business process has data volume in response to the processor determining that the business process data has a value that is not zero.

15. The non-transitory computer readable medium of claim 13 , wherein the specified time period is five days or greater.

16. The non-transitory computer readable medium of claim 13 , further comprising instructions to manipulate a processor to allocate a satisfactory integrated business process performance designation in response to the processor determining that the age of the account is less than a threshold age.

17. The non-transitory computer readable medium of claim 13 , further comprising allocating an at-risk integrated business process performance designation and preparing a case file for the integrated business process via the processor, in response to the processor determining that the age of the integrated business process is greater than a threshold age,

wherein the account data further comprises data indicating an age of the integrated business process since the enterprise user established an account to create the integrated business process.

18. The non-transitory computer readable medium of claim 16 , wherein the threshold age is two months or greater.

Assignments (17)
SECURITY INTEREST Recorded Nov 12, 2024
From: SIXTH STREET SPECIALTY LENDING, INC.
To: BLUE OWL CAPITAL CORPORATION
Reel/Frame 069342/0406 →
SECURITY INTEREST Recorded Oct 1, 2021
From: BOOMI, LLC
To: SIXTH STREET SPECIALTY LENDING, INC., AS COLLATERAL AGENT
Reel/Frame 057679/0908 →
CORRECTIVE NOTICE TO RELEASE SECURITY INTEREST IN CERTAIN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (049452/0223) Recorded Apr 29, 2021
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES AGENT
To: DELL PRODUCTS L.P.
Reel/Frame 057246/0757 →
CORRECTIVE NOTICE TO RELEASE SECURITY INTEREST IN CERTAIN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053546/0001) Recorded Apr 29, 2021
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES AGENT
To: DELL PRODUCTS L.P.
Reel/Frame 057246/0764 →
SECURITY AGREEMENT Recorded Apr 22, 2020
From: CREDANT TECHNOLOGIES INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 053546/0001 →
SECURITY AGREEMENT Recorded Mar 21, 2019
From: CREDANT TECHNOLOGIES, INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 049452/0223 →
RELEASE OF SECURITY INTEREST Recorded Sep 14, 2016
From: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040065/0618 →
RELEASE OF SECURITY INTEREST Recorded Sep 14, 2016
From: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040040/0001 →
RELEASE OF SECURITY INTEREST Recorded Sep 13, 2016
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLANT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040065/0216 →
RELEASE OF SECURITY INTEREST Recorded Aug 5, 2015
From: BANK OF AMERICA, N.A.
To: BOOMI, INC.
Reel/Frame 036262/0627 →
RELEASE OF SECURITY INTEREST Recorded Aug 5, 2015
From: BANK OF AMERICA, N.A.
To: BOOMI, INC.
Reel/Frame 036262/0642 →
RELEASE OF SECURITY INTEREST Recorded Aug 5, 2015
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: BOOMI, INC.
Reel/Frame 036262/0650 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 5, 2015
From: DELL PRODUCTS L.P.
To: BOOMI, INC.
Reel/Frame 036262/0585 →
PATENT SECURITY AGREEMENT (ABL) Recorded Jan 2, 2014
From: DELL INC.; APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 031898/0001 →
PATENT SECURITY AGREEMENT (NOTES) Recorded Jan 2, 2014
From: APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS FIRST LIEN COLLATERAL AGENT
Reel/Frame 031897/0348 →
PATENT SECURITY AGREEMENT (TERM LOAN) Recorded Jan 2, 2014
From: DELL INC.; APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 031899/0261 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 21, 2012
From: MACOSKY, EDWARD M.; GRESS, KIMBERLY F.; MOLYNEUX, MATTHEW
To: DELL PRODUCTS, LP
Reel/Frame 028242/0785 →