System and method for collecting and using player information
View Patent ↗A distributed computer system is provided for collecting player information. Further, a scoring system is provided that rates a player based on one or more elements of the collected information. Players may be rated with respect to a number of characteristics. Responsive to a determined rating or score, action may be taken by the distributed system with regard to the player. For instance, the player may be provided a complimentary offer, provided an award, and invitation to come to a gambling location, presented an advertisement, or other action may be performed involving the player. Further, the distributed computer system may permit a player to manage their frequent player accounts and receive complimentary offers based on a set of criteria specified by the player.
1. A computer-implemented method for collecting player information, the method comprising:
receiving player performance data from a plurality of gaming establishments, the player performance data relating to at least one player;
receiving non-gaming player information from a plurality of independent organizations comprising advertising networks, consumer websites, data collection organizations, or combinations thereof;
storing the received player performance data and the received non-gaming player information; and
determining a rating of the at least one player based at least in part on the received player performance data and the received non-gaming player information, wherein the rating is indicative of the player's value to one of the plurality of gaming establishments.
2. The method according to claim 1 , further comprising extending an offer to the player based on the determined rating.
3. The method according to claim 1 , wherein the player performance data is received from the plurality of gaming establishments by accessing a frequent player account associated with at least one of the plurality of gaming establishments.
4. The method according to claim 1 , further comprising collecting demographic information related to the player.
5. The method according to claim 1 , further comprising collecting behavioral information related to the player.
6. The method according to claim 1 , further comprising collecting data regarding online activity of the player.
7. The method according to claim 1 , further comprising collecting data regarding offline activity of the player.
8. The method according to claim 1 , further comprising collecting data directly from the player.
9. The method according to claim 1 , wherein the player performance data includes frequent player account information, and wherein the step of determining a rating of the player further comprises:
determining a rate of change in frequent player account points awarded to the player; and
determining the rating based on the determined rate of change.
10. The method according to claim 9 , wherein the rate of change in frequent player account points is determined to be indicative of a rate of play by the player.
11. The method according to claim 1 , wherein the player performance data includes win/loss statement information, and wherein the step of determining a rating of the player further comprises:
determining an overall win/loss performance based on a plurality of win/loss statements collected from the plurality of gaming establishments; and
determining the rating based on the determined overall win/loss performance.
12. The method according to claim 1 , wherein the player performance data includes loyalty account information, and wherein the method further comprises receiving loyalty account information from one or more loyalty account systems.
13. A computer system configured to collect player information, the system comprising:
a component adapted to receive player performance data from a plurality of gaming establishments, the player performance information relating to at least one player;
a component adapted to receive non-gaming player information from a plurality of independent organizations comprising advertising networks, consumer websites, data collection organizations, or combinations thereof;
a component adapted to store the received player performance data and the received non-gaming player information; and
a component adapted to determine a rating of the at least one player based at least in part on the stored player performance data and the non-gaming player information, wherein the rating is indicative of the player's value to one of the plurality of gaming establishments.
14. The computer system according to claim 13 , further comprising a component adapted to extend an offer to the player based on the determined rating.
15. The computer system according to claim 13 , wherein the player performance data is received from the plurality of gaming establishments by accessing a frequent player account associated with at least one of the plurality of gaming establishments.
16. The computer system according to claim 13 , further comprising a component adapted to collect any one of the following: demographic information, behavioral information, online activity, or offline activity related to the player.
17. The computer system according to claim 13 , further comprising a component adapted to collect data directly from the player.
18. The computer system according to claim 13 , wherein the player performance data includes frequent player account information, and wherein the component adapted to determine a rating of the player further comprises:
a component adapted to determine a rate of change in frequent player account points awarded to the player; and
a component adapted to determine the rating based on the determined rate of change.
19. The computer system according to claim 18 , wherein the rate of change in frequent player account points is determined to be indicative of a rate of play by the player.
20. The computer system according to claim 13 , wherein the player performance data includes win/loss statement information, and wherein the component adapted to determining a rating of the player further comprises:
a component adapted to determine an overall win/loss performance based on a plurality of win/loss statements collected from the plurality of gaming establishments; and
a component adapted to determine the rating based on the determined overall win/loss performance.