Online reward point exchange method and system with reward transactions based on user profiles
An online reward exchange system and method of operation, which includes an exchange computer that interoperates via a computer network with user computers, reward point issuer computers, and merchant computers. The merchants' products may be purchased by a user by requesting an issuer(s) to redeem reward points in exchange for payment to the merchant for the product. The exchange computer is the gateway to the system and manages various transactions such as providing online product catalogs to users that list the merchants products, as well as displaying to the user the reward points he has available in his reward programs with the issuers. Once a user selects a desired product the exchange computer can mediate or manage the purchase transaction in which reward points are redeemed by the selected issuer and consideration is conveyed to the merchant in exchange for the merchant providing the product to the user.
1. A method for implementing an online reward redemption program, comprising:
an exchange computer generating a reward redemption offer for purchase of an item from a merchant computer by a user based on information in a user profile stored in a user profile database, the reward redemption offer comprising
a proposed reward redemption solution that designates a quantity of reward points from at least one of a plurality of reward accounts to be redeemed for at least partial payment for the item, and
a first option to accept the proposed reward redemption solution and a second option to modify the proposed reward redemption solution;
the exchange computer sending the reward redemption offer to a user computer for display to the user;
the exchange computer receiving a purchase request from the user computer to execute the reward redemption offer for purchase of the item from the merchant computer via the exchange computer, the purchase request comprising an election of the first option to accept the proposed reward redemption solution or an election of the second option to modify the proposed reward redemption solution; and
the exchange computer causing a purchase transaction to be executed for purchase of the item from the merchant computer in accordance with the purchase request by:
the exchange computer requesting an issuer computer associated with the purchase request to:
reduce a user reward account stored on the issuer computer by a quantity of reward points for execution of the purchase request, and
convey consideration to the exchange computer corresponding to the quantity of reward points reduced in the user reward account; and
the exchange computer conveying consideration to the merchant computer in exchange for providing the selected item to the user.
2. The method of claim 1 wherein the user profile comprises information regarding prior reward redemptions of the user executed via the exchange computer, and wherein the reward redemption offer is generated based on the prior reward redemptions of the user.
3. The method of claim 1 wherein the user profile comprises information regarding prior product viewing history via the exchange computer, and wherein the reward redemption offer is generated based on the prior viewing history of the user.
4. The method of claim 1 wherein a merchant computer accesses the user profile database in order to generate a product offer to the user that is targeted to the user based on the user profile of the user.
5. The method of claim 1 further comprising
the exchange computer receiving from the user computer a selection of an item to be purchased in accordance with the reward redemption offer.
6. The method of claim 5 further comprising
the exchange computer providing to the user computer a dynamic search filter that enables the user computer to select a desired product category, manufacturer, and/or price range in order to select the item to be purchased in accordance with the reward redemption offer.
7. The method of claim 5 further comprising
the exchange computer receiving the selection of the item to be purchased as a result of receiving an image of a bar code scanned with a mobile camera-phone, the bar code associated with the item to be purchased.
8. The method of claim 5 further comprising
the exchange computer receiving a plurality of points of interest selected by the user computer;
the exchange computer analyzing the plurality of points of interest received from the user computer; and
the exchange computer providing to the user computer a web page displaying products available for redemption determined as a result of analyzing the points of interest selected by the user computer.
9. An exchange computer for implementing an online reward redemption program with a user computer, the exchange computer programmed to:
generate a reward redemption offer for purchase of an item from a merchant computer by a user based on information in a user profile stored in a user profile database, the reward redemption offer comprising
a proposed reward redemption solution that designates a quantity of reward points from at least one of a plurality of reward accounts to be redeemed for at least partial payment for the item, and
a first option to accept the proposed reward redemption solution and a second option to modify the proposed reward redemption solution;
send the reward redemption offer to a user computer for display to the user;
receive a purchase request from the user computer to execute the reward redemption offer for purchase of the item from the merchant computer via the exchange computer, the purchase request comprising an election of the first option to accept of the proposed reward redemption solution or an election of the second option to modify the proposed reward redemption solution; and
cause a purchase transaction to be executed for purchase of the item from the merchant computer in accordance with the purchase request by
requesting an issuer computer associated with the reward redemption offer to
reduce a user reward account stored on the issuer computer by a quantity of reward points for execution of the purchase request, and
convey consideration to the exchange computer corresponding to the quantity of reward points reduced in the user reward account; and
conveying consideration to the merchant computer in exchange for providing the selected item to the user.
10. The exchange computer of claim 9 wherein the user profile comprises information regarding prior reward redemptions of the user executed via the exchange computer, and wherein the exchange computer programmed to generate the reward redemption based on the prior reward redemptions of the user.
11. The exchange computer of claim 9 wherein the user profile comprises information regarding prior product viewing history via the exchange computer, and wherein the exchange computer programmed to generate the reward redemption offer based on the prior viewing history of the user.
12. The exchange computer of claim 9 further programmed to allow a merchant computer to access the user profile database in order to generate a product offer to the user that is targeted to the user based on the user profile of the user.
13. The exchange computer of claim 9 further programmed to receive from the user computer a selection of an item to be purchased in accordance with the reward redemption offer.
14. The exchange computer of claim 13 further programmed to provide to the user computer a dynamic search filter that enables the user computer to select a desired product category, manufacturer, and/or price range in order to select the item to be purchased in accordance with the reward redemption offer.
15. The exchange computer of claim 13 further programmed to receive from the user computer the selection of the item to be purchased as a result of receiving an image of a bar code scanned with a mobile camera-phone, the bar code associated with the item to be purchased.
16. The exchange computer of claim 13 further programmed to
receive a plurality of points of interest selected by the user computer;
analyze the plurality of points of interest received from the user computer; and
provide to the user computer a web page displaying products available for redemption determined as a result of analyzing the points of interest selected by the user computer.