Displaying complex messaging threads into a single display
View Patent ↗A method for organizing a message thread containing one or more messages. A root message and reply groupings are identified, each reply grouping depending from the root message. Each reply grouping has one or more child reply messages depending from a common parent message. The child reply messages within each reply grouping are ordered in chronological order based on the time of each of the one or more child reply messages was received or sent. The reply groupings are hierarchically ordering based on a relationship between the reply grouping and its parent message. A single display allows a user to view the message thread and the content of all of the messages in accordance with the hierarchical ordering.
1. A computer-implemented method for organizing a message thread containing at least two messages, the method comprising:
identifying, with at least one processor, a root message; and
identifying, with at least one processor, at least two reply groups that depend from the root message, each reply group including at least two child reply messages made in response to a parent message sent by a first user and including a first portion and a second portion in a content area, wherein the parent message is the root message for one reply group, and at least one of the two child reply messages is sent by a second user and includes:
a duplicate of original content of the corresponding parent message;
a first inline response within the duplicate of the original content of the parent message and related to the first portion of the parent message, wherein the first inline response is displayed between the first portion and the second portion in the original content of the parent message with a first header providing information identifying the second user; and
a second inline response related to the second portion of the parent message, wherein the second inline response is displayed after the second portion of the original content of the parent message with a second header providing information identifying the second user and displayed after the second portion.
2. The computer-implemented method of claim 1 , further comprising ordering the at least two child reply messages in each reply group in chronological order based on the time each of the at least two child reply messages were sent or received.
3. The computer-implemented method of claim 1 , further comprising hierarchically ordering the at least two reply groups based on a relationship between each reply group and the parent messages from which each reply group depends.
4. The computer-implemented method of claim 1 , further comprising generating data capable of being processed to provide a single display that allows a user to view content of the root message, the parent message, and the at least two child reply messages in accordance with a hierarchical ordering.
5. The computer-implemented method of claim 1 , further comprising generating data capable of being processed to provide a single display that allows a user to collapse and expand the duplicate of the original content of the parent message included as part of each of the at least two child reply messages.
6. The computer-implemented method of claim 1 , further comprising generating data capable of being processed to provide a single display that allows a user to collapse and expand at least one of the root message, the parent message, or the at least two child reply messages.
7. The computer-implemented method of claim 1 , further comprising displaying a response from a response content area of at least one of the child reply message outside the original content of the parent message.
8. The computer-implemented method of claim 1 , further comprising displaying the first and second inline responses as collapsed content.
9. The computer-implemented method of claim 1 , further comprising blocking the at least one child reply message having the first and second inline responses from being displayed outside of the original content of the parent message.
10. The computer-implemented method of claim 1 , further comprising indicating whether at least one of the root message, the parent message, or the at least two child reply messages have been accessed by the user.
11. The computer-implemented method of claim 1 , wherein at least one of the root message, the parent message or the at least two child reply messages is an email message.
12. A non-transitory computer-readable storage medium storing a programmable instructions, which when executed by at least one processor, causes the processor to perform a method for organizing a message thread containing at least two messages, the method comprising:
identifying a root message; and
identifying at least two reply groups that depend from the root message, each reply group having at least two child reply messages made in response to a parent message sent by a first user and including a first portion and a second portion in a content area, wherein the parent message is the root message for one reply group, and at least one of the two child reply messages is sent by a second user and includes:
a duplicate of original content of the corresponding parent message;
a first inline response within the duplicate of the original content of the parent message and related to the first portion of the parent message, wherein the first inline response is displayed between the first portion and the second portion in the original content of the parent message with a first header providing information identifying the second user; and
a second inline response related to the second portion of the parent message, wherein the second inline response is displayed after the second portion of the original content of the parent message with a second header providing information identifying the second user and displayed after the second portion.
13. The non-transitory computer-readable storage medium of claim 12 , wherein the programmable instructions further cause the at least one processor to perform the following step:
ordering the at least two child reply messages in each reply group in chronological order based on the time each of the at least two child reply messages were sent or received.
14. The non-transitory computer-readable storage medium of claim 12 , wherein the programmable instructions further cause the at least one processor to perform the following step:
generating data capable of being processed to provide a single display that allows a user to collapse and expand the duplicate of the original content of the parent message included as part of each of the at least two child reply messages.
15. The non-transitory computer-readable storage medium of claim 12 , wherein the programmable instructions further cause the at least one processor to perform the following step:
displaying the first and second inline responses as collapsed content.
16. The non-transitory computer-readable storage medium of claim 12 , wherein the programmable instructions further cause the at least one processor to perform the following step:
blocking the at least one child reply message having the first and second inline responses from being displayed outside of the original content of the parent message.
17. The non-transitory computer-readable storage medium of claim 12 , wherein at least one of the root message, the parent message or the at least two child reply messages is an email message.
18. An apparatus for organizing a message thread containing at least two messages, comprising:
a memory device storing instructions;
at least one processor executing the instructions to:
identify a root message; and
identify at least two reply groups that depend from the root message, each reply group having at least two child reply messages made in response to a parent message sent by a first user and including a first portion and a second portion in a content area, wherein the parent message is the root message for one reply group, and at least one of the two child reply messages is sent by a second user and includes:
a duplicate of original content of the corresponding parent message;
a first inline response within the duplicate of the original content of the parent message and related to the first portion of the parent message, wherein the first inline response is displayed between the first portion and the second portion in the original content of the parent message with a first header providing information identifying the second user; and
a second inline response related to the second portion of the parent message, wherein the second inline response is displayed after the second portion of the original content of the parent message with a second header providing information identifying the second user and displayed after the second portion.
19. The apparatus of claim 18 , wherein the at least one processor is further adapted to generate data capable of being processed to provide a single display that allows a user to collapse and expand the duplicate of the original content of the parent message included as part of each of the at least two child reply messages.
20. The apparatus of claim 18 , wherein at least one of the root message, the parent message or the at least two child reply messages is an email message.