Methods and systems for providing custom error pages for retail applications
View Patent ↗Example methods and systems for providing custom error pages for retail applications are disclosed. In general, the disclosed example systems provide error pages which are presented after a user attempts to access an inactive, unavailable, or nonexistent website address. In one aspect of the present disclosure, the system provides an error page which is customized, for example, based upon the website address that the user was attempting to access; based upon the user's history; based upon the system's most popular products and/or categories; and/or based upon some combination of those criteria.
1. A method of displaying a custom error message on a networked user interface, comprising:
receiving, via a network, a request to a system server, wherein the request includes a web address;
attempting to process the request to the system server;
being unable to process the request to the system server;
using one or more words in the web address to determine a department or a category that includes a retail product or service that was unsuccessfully requested;
displaying a customized web page with a customized error message on the networked user interface, wherein the customized error message comprises at least one shoppable offer for a discount on another retail product or service in the determined department or category based on the one or more words in the web address, and wherein the discount can vary and includes numbers identifying a web page error message generated as a result of the system server being unable to process the request; and
providing online shopping from the customized web page with the customized error message that includes the at least one shoppable offer.
2. The method of claim 1 , wherein the discount or a price of the shoppable offer is based on the numbers that form a three digit number that identifies the web page error message.
3. The method of claim 1 , wherein the at least one shoppable offer for the discount on retail products or services is based on the user's history which is based on one or more of the following: user's purchase history, user's navigation history, and user's biographical information.
4. The method of claim 1 , wherein the user's request to the system is based on the website that the user was attempting to access.
5. The method of claim 1 , wherein the at least one shoppable offer for the discount on retail products or services is based on the preferences of the system which are based on one or more of the following: existing offers available through the system, the system's best-selling retail products and services, and the system's most popular retail products and services.
6. The method of claim 1 , further comprising displaying, on the customized web page, hyperlinks to a plurality of retail web sites and an online cart.
7. The method of claim 3 , wherein the at least one shoppable offer comprises an offer that is not available to other users.
8. The method of claim 1 , further comprising displaying the custom error message in a pop-up window.
9. A non-transitory computer-readable media having stored thereon computer executable instructions, wherein the instructions perform steps for displaying a custom error message comprising:
receiving, via a network, a request to a system server, wherein the request includes a web address;
attempting to process the request at the system server;
being unable to process the request to the system server;
using one or more words in the web address to determine a department or a category that includes a retail product or service that was unsuccessfully requested;
displaying a customized web page with a customized error message, and wherein the customized error message comprises at least one shoppable offer for a discount on another retail product or service in the determined department or category based on the one or more words in the web address, and wherein the discount can vary and includes numbers identifying a web page error message generated as a result of the system server being unable to process the request; and
providing online shopping from the customized web page with the customized error message that includes the at least one shoppable offer.
10. The non-transitory computer-readable media of claim 9 , wherein the discount or a price of the shoppable offer is based on the numbers that form a three digit number that identifies the web page error message.
11. The non-transitory computer-readable media of claim 9 , wherein the customized error message comprises an offer of free shipping or rewards points.
12. The non-transitory computer-readable media of claim 9 , wherein the at least one shoppable offer for the discount on retail products or services is based on the user's history which is based on one or more of the following: user's purchase history, user's navigation history, and user's biographical information.
13. The non-transitory computer-readable media of claim 9 , wherein the user's request to the system is based on the website that the user was attempting to access.
14. The non-transitory computer-readable of claim 9 , wherein the at least one shoppable offer for the discount on retail products or services is based on the preferences of the system which are based on one or more of the following: existing offers available through the system, the system's best-selling retail products and services, and the system's most popular retail products and services.
15. The non-transitory computer-readable media of claim 9 , further comprising displaying, on the customized web page, hyperlinks to a plurality of retail web sites, and an online cart in addition to the customized error message.
16. The non-transitory computer-readable media of claim 13 , wherein the at least one shoppable offer comprises an offer that is not available to other users.
17. The non-transitory computer-readable media of claim 9 , further comprising displaying the custom error message in a pop-up window.
18. The method of claim 1 , wherein a percentage of the discount of the shoppable offer is formed from a three digit number that identifies the web page error message.
19. The non-transitory computer-readable media of claim 9 , wherein a price of the shoppable offer is formed from a three digit number that identifies the web page error message.
20. The method of claim 1 , wherein a percentage of the discount of the shoppable offer is formed from numbers of a code that identifies the web page error message.
21. The method of claim 1 , wherein the web page error message includes a 404 error message, and wherein the at least one shoppable offer includes one of the following: a product offer price of $4.04, $40.40, or $404.00, and the discount of 4.04% or $40.4%.
22. The method of claim 1 , wherein the web page error message includes a 404 error message, and wherein the at least one shoppable offer uses one or more 4s and a zero since the web page error message includes a 404 error message.
23. The method of claim 1 , wherein the request is unable to be processed because a web page is not available on a retail website, and wherein the online shopping from the customized web page with the customized error message that includes the at least one shoppable offer continues on the retail website.