Document transmission and routing with recipient control
View Patent ↗Techniques for transmitting information to a recipient under their control are described. In some situations, the techniques are used in conjunction with a fax delivery system to, as part of a connection established to perform a fax transmission, provide a variety of functionalities to a human recipient that is participating as part of the connection, such as when the human recipient is contacted in error. In addition, in some situations an interactive voice response system is used to receive and interpret input from a human recipient, such as in response to one or more control selections or options provided to the human recipient.
1. A system for transmitting information to a recipient under control of the recipient, comprising:
an interactive recipient control system having:
a first component configured to determine if a recipient is present at or interacting with a remote device after a network connection with the remote device is established;
a second component configured to determine appropriate interactive controls for transmission of information over the network connection if the recipient is present at or interacting with the remote device; and
a third component configured to control the transmission of the information over the network connection to the remote device as directed by one or more control instructions interactively provided by the recipient via the appropriate interactive controls,
wherein the interactive recipient control system is configured to automatically control the transmission of the information from the network to the remote device via the already-established network connection if the recipient is not present at or interacting with the remote device after the network connection is established.
2. The system of claim 1 , wherein the first component is further configured to notify the second component that the recipient is present at or interacting with the remote device.
3. The system of claim 1 , wherein the second component is further configured to notify the recipient at or interacting with the remote device of some or all of the appropriate interactive controls.
4. The system of claim 1 , wherein the third component is further configured to receive indications of the one or more control instructions interactively provided by the recipient.
5. The system of claim 1 , wherein the appropriate interactive controls comprise a voice control by the recipient.
6. The system of claim 1 , wherein the interactive recipient control system further comprises a fourth component configured to convert the information into spoken form for the transmission over the network connection.
7. The system of claim 1 , wherein the interactive recipient control system further comprises a fifth component configured to handle one or more types of the one or more control instructions interactively provided by the recipient via the appropriate interactive controls.
8. A computer program product for transmitting information to a recipient under control of the recipient, the computer program product comprising at least one non-transitory computer readable medium storing instructions translatable by a computer to implement:
an interactive recipient control system having:
a first component configured to determine if a recipient is present at or interacting with a remote device after a network connection with the remote device is established;
a second component configured to determine appropriate interactive controls for transmission of information over the network connection if the recipient is present at or interacting with the remote device; and
a third component configured to control the transmission of the information over the network connection to the remote device as directed by one or more control instructions interactively provided by the recipient via the appropriate interactive controls,
wherein the interactive recipient control system is configured to automatically control the transmission of the information from the network to the remote device via the already-established network connection if the recipient is not present at or interacting with the remote device after the network connection is established.
9. The computer program product of claim 8 , wherein the first component is further configured to notify the second component that the recipient is present at or interacting with the remote device.
10. The computer program product of claim 8 , wherein the second component is further configured to notify the recipient at or interacting with the remote device of some or all of the appropriate interactive controls.
11. The computer program product of claim 8 , wherein the third component is further configured to receive indications of the one or more control instructions interactively provided by the recipient.
12. The computer program product of claim 8 , wherein the appropriate interactive controls comprise a voice control by the recipient.
13. The computer program product of claim 8 , wherein the interactive recipient control system further comprises a fourth component configured to convert the information into spoken form for the transmission over the network connection.
14. The computer program product of claim 8 , wherein the interactive recipient control system further comprises a fifth component configured to handle one or more types of the one or more control instructions interactively provided by the recipient via the appropriate interactive controls.
15. A method for transmitting information to a recipient under control of the recipient, comprising:
at a computer running an interactive recipient control system, determining if a recipient is present at or interacting with a remote device after a network connection with the remote device is established;
determining appropriate interactive controls for transmission of information over the network connection if the recipient is present at or interacting with the remote device; and
controlling the transmission of the information over the network connection to the remote device as directed by one or more control instructions interactively provided by the recipient via the appropriate interactive controls; and
automatically controlling the transmission of the information from the network to the remote device via the already-established network connection if the recipient is not present at or interacting with the remote device after the network connection is established.
16. The method of claim 15 , further comprising notifying the recipient at or interacting with the remote device of some or all of the appropriate interactive controls.
17. The method of claim 15 , further comprising receiving indications of the one or more control instructions interactively provided by the recipient.
18. The method of claim 15 , wherein the appropriate interactive controls comprise a voice control by the recipient.
19. The method of claim 15 , further comprising converting the information into spoken form for the transmission over the network connection.
20. The method of claim 15 , further comprising verifying whether the recipient is authorized to control the transmission of the information over the network connection.