Self-service check cashing system and method
View Patent ↗A self-service check cashing system and method which performs preliminary tests on a check to reduce queue length at attendant check cashing stations. An example method includes obtaining an amount of a check from a customer by the self-service terminal, obtaining information from an image of a check by the self-service terminal, performing a plurality of tests by the self-service terminal, including tests using the information from the image to determine whether the check was properly completed; and displaying instructions to the customer by the self-service terminal to go to an attendant terminal to complete a second phase of the check cashing transaction when the self-service terminal determines that the test results were positive.
1. A method of operating a self-service terminal to perform a first phase of a check cashing transaction comprising:
obtaining an amount of a check from a customer by the self-service terminal;
obtaining information from an image of the check by the self-service terminal;
performing a plurality of tests by the self-service terminal, including tests using the information from the image to determine whether the check was properly completed and when the information includes a not-valid after date ensuring that the not-valid after date has not passed as one of the tests; and
displaying instructions to the customer by the self-service terminal to go to an attendant terminal to complete a second phase of the check cashing transaction when the self-service terminal determines that the test results were positive and sending results of the plurality of tests to an attendant terminal associated with the attendant over a network, wherein the results represent preliminary examination as to whether the check was properly completed by the customer.
2. The method of claim 1 , further comprising:
obtaining the image from the check reader.
3. The method of claim 1 , further comprising:
obtaining the image from a mobile device of the customer.
4. The method of claim 1 , wherein one of the tests comprises comparing the amount from the customer with a corresponding amount determined from the image of the check.
5. The method of claim 1 , further comprising obtaining characters printed in magnetic ink using a check reader by the self-service terminal.
6. The method of claim 5 , wherein one of the tests comprises comparing the characters printed in magnetic ink with corresponding characters determined from the image of the check.
7. The method of claim 5 , wherein one of the tests comprises determining whether a number of characters printed in magnetic ink is greater than a predetermined amount.
8. The method of claim 1 , wherein one of the tests comprises determining whether the check image contains an endorsement signature.
9. The method of claim 1 , wherein one of the tests comprises determining whether the check image contains a payee signature.
10. The method of claim 1 , wherein one of the tests comprises determining whether issue date information obtained from the check image is later than a current date.
11. The method of claim 1 , wherein one of the tests comprises determining whether issue date information obtained from the check image older than a predetermined date.
12. The method of claim 1 , wherein one of the tests comprises determining whether payee information obtained from the check image includes multiple payees.
13. The method of claim 1 , wherein one of the tests comprises determining whether a check number obtained from the check image is stored within a bad check database.
14. The method of claim 1 , further comprising displaying a transaction denied message to the customer by the self-service terminal when the self-service terminal determines that a number of the test results were negative.
15. A self-service terminal for performing a first phase of a check cashing transaction comprising:
an input device for recording an amount of a check entered by a customer; and
a processor for obtaining information from an image of the check, for performing a plurality of tests, including tests using the information from the image to determine whether the check was properly completed, and for displaying instructions to the customer to go to an attendant terminal to complete a second phase of the check cashing transaction when the test results were positive and the processor to send results from the plurality of tests to the attendant terminal over a network and to cause a chit to be printed from the self-service terminal for the customer to present to an attendant associated with the attendant terminal as verification of the check cashing transaction, wherein the results represent preliminary examination as to whether the check was properly completed by the customer, and when the information includes a not-valid after date ensuring that the not-valid after date has not passed as one of the tests.
16. The self-service terminal of claim 15 , further comprising a check reader for capturing the image.
17. The self-service terminal of claim 16 , wherein the check reader also reads characters printed in magnetic ink.
18. The self-service terminal of claim 15 , wherein the processor obtains the image from a mobile device of the customer.