Method and apparatus for navigation of a dialogue system
View Patent ↗In one embodiment, the present disclosure is a method and apparatus for navigation of a dialogue system. In one embodiment, a method for facilitating navigation of a menu of a dialogue system includes encoding data including information for navigating the menu in a machine-readable data structure and outputting the machine-readable data structure.
1. A method for facilitating navigation of a menu of a dialogue system, the method comprising:
encoding, by a processor, data comprising information for navigating the menu in a machine-readable data structure; and
outputting, by the processor, the machine-readable data structure, wherein the information enables a communication device to scan the machine-readable data structure to self-navigate through the menu, wherein the information is used for navigating a call to a specified destination in the menu having a plurality of destinations.
2. The method of claim 1 , where the data further comprises: information by which the dialogue system is accessed.
3. The method of claim 1 , where the data further comprises: information about a user communicating with the dialogue system.
4. The method of claim 1 , where the data further comprises: information about a product associated with the dialogue system.
5. The method of claim 1 , where the data further comprises: an instruction that causes the communication device to carry out an action.
6. The method of claim 1 , where the data further comprises: information about a service associated with the dialogue system.
7. A non-transitory computer readable storage medium containing an executable program for facilitating navigation of a menu of a dialogue system which, when executed by a processor, causes the processor to perform operations, the operations comprising:
encoding data comprising information for navigating the menu in a machine-readable data structure; and
outputting the machine-readable data structure, wherein the information enables a communication device to scan the machine-readable data structure to self-navigate through the menu, wherein the information is used for navigating a call to a specified destination in the menu having a plurality of destinations.
8. The non-transitory computer readable storage medium of claim 7 , where the data further comprises: information by which the dialogue system is accessed.
9. The non-transitory computer readable storage medium of claim 7 , where the data further comprises: information about a user communicating with the dialogue system.
10. The non-transitory computer readable storage medium of claim 7 , where the data further comprises: information about a product associated with the dialogue system.
11. The non-transitory computer readable storage medium of claim 7 , where the data further comprises: an instruction that causes the communication device to carry out an action.
12. The non-transitory computer readable storage medium of claim 7 , where the data further comprises: information about a service associated with the dialogue system.
13. A system for facilitating navigation of a menu of a dialogue system, the system comprising:
a processor; and
a computer readable medium storing an executable program which, when executed by the processor, causes the processor to perform operations, the operations comprising:
encoding data comprising information for navigating the menu in a machine-readable data structure; and
outputting the machine-readable data structure, wherein the information enables a communication device to scan the machine-readable data structure to self-navigate through the menu, wherein the information is used for navigating a call to a specified destination in the menu having a plurality of destinations.
14. The system of claim 13 , where the data further comprises: information by which the dialogue system is accessed.
15. The system of claim 13 , where the data further comprises: information about a user communicating with the dialogue system.
16. The system of claim 13 , where the data further comprises: information about a product associated with the dialogue system.
17. The system of claim 13 , where the data further comprises: an instruction that causes the communication device to carry out an action.
18. The system of claim 13 , where the data further comprises: information about a service associated with the dialogue system.