System and method for a communication exchange with an avatar in a media communication system

1. An interactive television system, comprising:

a memory to store computer instructions; and

a controller coupled to the memory, wherein the controller, responsive to executing the computer instructions, performs operations comprising:

detecting a search for media content that is initiated from a set-top box, wherein the controller is remote from the set-top box, and wherein the controller is in communication with the set-top box over a network;

causing the set-top box to present an avatar at a display device;

capturing images of a user during a communication exchange between the avatar and the user;

identifying a change in an emotional state of the user based on an analysis of a physiological expression of the user determined from image recognition applied to the images;

adapting the search for the media content to generate an adapted search according to the identifying of the change in the emotional state of the user;

adapting a portion of characteristics of the avatar relating to emotional feedback to generate an adapted avatar according to the identifying of the change in the emotional state of the user; and

causing the set-top box to present the adapted avatar presenting content from a media content source identified from the adapted search for the media content without providing search results from an unmodified search.

2. The interactive television system of claim 1 , wherein the controller, responsive to executing the computer instructions, performs operations comprising:

identifying the change in the emotional state of the user based on an analysis of a context of speech of the user, a prosody of speech of the user, and a grammatical structure of speech of the user.

3. The interactive television system of claim 1 , wherein the controller, responsive to executing the computer instructions, performs operations comprising:

retrieving a user profile associated with the user of the set-top box, wherein the adapting of the search is according to the user profile.

4. The interactive television system of claim 1 , wherein the controller, responsive to executing the computer instructions, performs operations comprising:

retrieving a user profile associated with the user of the set-top box, wherein the adapting of the portion of the characteristics of the avatar relating to the emotional feedback is according to the user profile.

5. The interactive television system of claim 1 , wherein the controller, responsive to executing the computer instructions, performs operations comprising:

retrieving a user profile associated with the user of the set-top box, wherein the avatar has characteristics that correlate to the user profile.

6. The interactive television system of claim 1 , wherein the controller, responsive to executing the computer instructions, performs operations comprising:

receiving from the set-top box responses of the user, wherein the responses are collected by the set-top box from the communication exchange between the avatar and the user, and wherein the change in the emotional state of the user is identified based on an analysis of the responses.

7. The interactive television system of claim 1 , wherein the controller, responsive to executing the computer instructions, performs an operation comprising detecting a negative disposition in the emotional state of the user.

8. The interactive television system of claim 7 , wherein the controller responsive, to executing the computer instructions, performs operations comprising:

identifying from a user profile and the negative disposition an alternative search procedure to counteract the negative disposition; and

adjusting the adapted search for media content to generate an adjusted adapted search according to the alternative search procedure.

9. The interactive television system of claim 8 , wherein the negative disposition corresponds to at least one of a state of hostility, a state of melancholy, a state of apathy, or a state of tension.

10. The interactive television system of claim 1 , wherein the adapting of the search is according to media consumption behavior associated with the user.

11. A method comprising:

detecting, by a system including a processor, a search for media content that is initiated from a set-top box, wherein the system is remote from the set-top box, and wherein the system is in communication with the set-top box over a network;

causing, by the system, the set-top box to present an avatar at a display device;

identifying, by the system, a change in an emotional state of a user based on an analysis of a context of speech of the user, a prosody of speech of the user, and a grammatical structure of speech of the user during a communication exchange between the user and the avatar;

adapting, by the system, the search for the media content to generate an adapted search according to the identifying of the change in the emotional state of the user;

adapting, by the system, a portion of characteristics of the avatar relating to emotional feedback to generate an adapted avatar according to the identifying of the change in the emotional state of the user; and

causing, by the system, the set-top box to present the adapted avatar presenting content from a media content source identified from the adapted search for the media content without providing search results from an unmodified search.

12. The method of claim 11 , comprising:

analyzing, by the system, a physiological expression of the user from images captured of the user during the communication exchange between the avatar and the user, wherein the change in the emotional state of the user is identified based on the physiological expression; and

retrieving a user profile associated with the user of the set-top box, wherein the avatar has characteristics that correlate to the user profile.

13. The method of claim 12 , wherein the user profile comprises at least one of demographic profiling information of the user, psychographic profiling information of the user, or user preferences of the user.

14. The method of claim 13 , wherein the demographic profiling information of the user is determined from at least one of a subscriber account of the user or media consumption behavior of the user.

15. The method of claim 13 , wherein the demographic profiling information of the user is based on at least one of age, gender, income, number of occupants in household, occupation, education, value of residential property, location of residential property, or fees paid for services rendered by an interactive television system.

16. A tangible computer-readable storage device comprising computer instructions, which, responsive to being executed by a processor, cause the processor to perform operations comprising:

detecting a search for media content that is initiated from a set-top box, wherein the processor is remote from the set top box, and wherein the processor is in communication with the set top box over a network;

causing the set-top box to present an avatar at a display device;

identifying a change in an emotional state of a user by analyzing a physiological expression of the user detected utilizing image recognition applied to images captured of the user during a communication exchange between the avatar and the user;

adapting the search for the media content to generate an adapted search according to the identifying of the change in the emotional state of the user; and

causing the set-top box to present the avatar presenting content from a media content source identified from the adapted search for the media content without providing search results from an unmodified search.

17. The tangible computer-readable storage device of claim 16 , comprising computer instructions, which, responsive to being executed by the processor, cause the processor to perform operations comprising:

adapting a portion of characteristics of the avatar relating to emotional feedback to generate an adapted avatar according to the change in the emotional state of the user; and

causing the set-top box to present the adapted avatar.

18. The tangible computer-readable storage device of claim 16 , comprising computer instructions, which, responsive to being executed by the processor, cause the processor to perform operations comprising:

detecting a negative disposition in the emotional state of the user;

adapting a portion of characteristics of the avatar to counteract the negative disposition;

identifying from a user profile and the negative disposition an alternative search procedure to counteract the negative disposition; and

adjusting the adapted search for media content to generate an adjusted adapted search according to the alternative search procedure.

19. The tangible computer-readable storage device of claim 18 , wherein the negative disposition corresponds to at least one of a state of hostility, a state of melancholy, a state of apathy, or a state of tension.

20. The tangible computer-readable storage device of claim 18 , wherein the adapting of the search is according to media consumption behavior associated with the user.