IP Library Granted Patent US 9,595,024
Granted Patent B2
US 9,595,024 · App. 13/665,832 · Granted Mar 14, 2017

Reprint of a physical receipt and receipt history from an electronic receipt for reducing fraudulent returns

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Quick Facts
Patent No.
US 9,595,024
App. No.
13/665,832
Granted
Mar 14, 2017
Kind
B2
Abstract

A method is disclosed for reprinting a paper copy of a receipt at a physical store location. The receipt printing may be based off of an electronic receipt. A customer may provide receipt identification to a returns associate at a POS terminal in a store location. Information may be sent to a server or computer system to request that a receipt be reprinted. The server may then process the request and transmit receipt information to the POS terminal where a paper copy of the receipt is printed for the returns associate. A modified receipt may be printed which includes receipt information for additional transactions. A modified receipt may be printed which includes additional information regarding items on the receipt.

Claims (47)

1. A method for reprinting a receipt comprising:

providing an application installed on a mobile electronic device, the mobile electronic device including a camera:

prompting, by the application, a customer to capture a barcode of an original receipt from a retailer, wherein the retailer stores a copy of the original receipt on a receipts management server, the receipts management server communicatively coupled to a sales terminal;

receiving, by the application from the receipts management server, a copy of the original receipt for storage on the mobile electronic device;

displaying, by the application, information identifying the original receipt on the mobile electronic device, the information encoded in a machine-readable code;

scanning, by a scanner of the sales terminal, the machine-readable code from the mobile electronic device;

transmitting, by the sales terminal to the receipts management server, the information identifying the original receipt;

processing, by the receipts management server, the information identifying the original receipt;

determining, by the receipts management server, that the information identifying the original receipt matches the stored copy of the original receipt;

in response to the determination that the original receipt matches the stored copy of the original receipt, preparing, by the receipts management server, a summary timeline including two or more transactions, the two or more transactions including at least one purchase and at least one return of a single item identified on the original receipt;

generating, by the receipts management server, a modified electronic receipt including the summary timeline;

transmitting, by the receipts management server, the modified electronic receipt from the receipts management server to the sales terminal;

printing a paper copy of the modified electronic receipt at a receipts printer associated with the sales terminal;

sending, by the receipts management server, the modified electronic receipt to the application;

rendering, by the application, an image of the modified receipt electronic receipt information and the summary timeline; and

displaying, by the application, the rendered image on the mobile electronic device.

2. The method of claim 1 , further comprising:

the server identifying an additional receipt for an additional transaction which is related to the original receipt.

3. The method of claim 2 , wherein the modified receipt comprises multiple receipts including the additional receipt and the original receipt.

4. The method of claim 2 , wherein the modified receipt comprises a single receipt showing an original transaction related to the original receipt and showing the additional transaction.

5. The method of claim 2 , wherein the modified receipt comprises additional information for an item on the original receipt.

6. The method of claim 5 , wherein the modified receipt comprises returns policy information for an item on the original receipt.

7. The method of claim 5 , wherein the modified receipt indicates dates which are relevant to the return of an item on the original receipt.

8. The method of claim 1 , further comprising:

a returns associate reviewing the modified receipt; and

the returns associate evaluating a proposed item return in light of the modified receipt.

9. A sales system for reprinting receipts, the sales system comprising:

a receipts management server of a retailer;

an application installed on a mobile electronic device, the mobile electronic device including a camera, wherein the application is configured to:

prompt a customer to capture a barcode of select an original receipt from a retailer, wherein the retailer stores a copy of the original receipt on the receipts management server,

receive, from the receipts management server a copy of the original receipt for storage on the mobile electronic device,

display information identifying the original receipt on the mobile electronic device, the information encoded in a machine-readable code;

a sales terminal of the retailer, the sales terminal communicatively coupled to the receipts management server and:

having a scanner configured to scan the machine-readable code from the mobile electronic device;

having a receipts printer configured to print paper copies of electronic receipts; and

being configured to transmit to the receipts management server the information identifying the original receipt; one or more processors; and

one or more memory devices operably connected to the one or more processors, the one or more memory devices collectively storing:

a receipts management module configured to:

process the information identifying the original receipt,

determine that the information identifying the original receipt matches the stored copy of the original receipt;

in response to the determination that the original receipt matches the stored copy of the original receipt, preparing, by the receipts management server, a summary timeline including two or more transactions, the two or more transactions including at least one purchase and at least one return of a single item identified on the original receipt, generate a modified electronic receipt including the summary timeline: transmit the modified electronic receipt from the receipts management server to the sales terminal: and

wherein the receipts printer of the sales terminal is further configured to print a paper copy of the modified electronic receipt: and wherein the application is further configured to:

render an image of the modified electronic receipt, and

display the rendered image on the mobile electronic device.

10. The sales system of claim 9 , wherein the machine-readable code comprises a barcode.

11. The sales system of claim 9 , wherein the machine-readable code comprises a QR code.

12. The sales system of claim 9 , wherein the machine-readable code encodes at least one unique transaction identifier.

Assignments (2)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 2, 2018
From: WAL-MART STORES, INC.
To: WALMART APOLLO, LLC
Reel/Frame 045817/0115 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 31, 2012
From: ARGUE, STUART; MARCAR, ANTHONY EMILE
To: WAL-MART STORES, INC.
Reel/Frame 029222/0492 →