IP Library Patent Application 13687086
Patent Application Utility
App. No. 13/687,086 · Confirmation No. 1435

TECHNIQUES FOR PROCESSING CUSTOMER SERVICE TRANSACTIONS AT CUSTOMER SITE USING MOBILE COMPUTING DEVICE

Applicant: June Ray Limited
Abandoned -- Failure to Respond to an Office Action View Publication ↗
⬇ PDF
Code Description Pages PDF
2017-02-24 ABN Abandonment 2 View
2016-09-09 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2016-06-07 CTNF Non-Final Rejection 14 View
2016-06-07 892 List of references cited by examiner 1 View
2016-06-07 SRFW Search information including classification, databases and other search related notes 1 View
2016-04-07 NTC.PUB Notice of Publication 1 View
2016-02-23 WFEE Fee Worksheet (SB06) 1 View
2016-02-23 RCEX Request for Continued Examination (RCE) 3 View
2016-02-23 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2016-02-23 CLM Claims 7 View
2016-02-23 INTRVIEW.APP Applicant summary of interview with examiner 1 View
2016-02-23 REM Applicant Arguments/Remarks Made in an Amendment 3 View
2016-02-23 WFEE Fee Worksheet (SB06) 2 View
2016-02-23 N417 Electronic Filing System Acknowledgment Receipt 3 View
2016-02-19 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2016-01-26 DISQ Terminal Disclaimer review decision 1 View
2015-12-31 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2015-12-24 PET.DEC.TC Petition decision routed to the Technology Center to act on the decision or continue prosecution 1 View
2015-12-24 OA.APPENDIX Office Action Appendix 3 View
2015-12-24 IMIS Miscellaneous Internal Document 1 View
2015-12-24 PET.OP.DEC Office of Petitions Decision (PTO-90) 3 View
2015-12-22 APP.FILE.REC Filing Receipt 3 View
2015-10-28 CTFR Final Rejection 15 View
2015-10-28 892 List of references cited by examiner 1 View
2015-10-28 1449 List of References cited by applicant and considered by examiner 5 View
2015-10-28 SRNT Examiner's search strategy and results 15 View
2015-10-28 SRFW Search information including classification, databases and other search related notes 1 View
2015-08-27 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2015-08-21 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2015-08-21 CLM Claims 7 View
2015-08-21 INTRVIEW.APP Applicant summary of interview with examiner 1 View
2015-08-21 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2015-08-21 DIST Terminal Disclaimer Filed 2 View
2015-08-21 WFEE Fee Worksheet (SB06) 2 View
2015-08-21 N417 Electronic Filing System Acknowledgment Receipt 3 View
2015-08-21 WFEE Fee Worksheet (SB06) 1 View
2015-05-26 PET.OP Petition for review by the Office of Petitions 2 View
2015-05-26 ADS Application Data Sheet 7 View
2015-05-26 WFEE Fee Worksheet (SB06) 2 View
2015-05-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2015-05-22 CTNF Non-Final Rejection 10 View
2015-05-22 892 List of references cited by examiner 1 View
2015-05-22 SRFW Search information including classification, databases and other search related notes 1 View
2015-05-15 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2015-05-15 N417 Electronic Filing System Acknowledgment Receipt 2 View
2015-03-25 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2015-03-24 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2015-03-24 RCEX Request for Continued Examination (RCE) 3 View
2015-03-24 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2015-03-24 CLM Claims 6 View
2015-03-24 INTRVIEW.APP Applicant summary of interview with examiner 1 View
2015-03-24 REM Applicant Arguments/Remarks Made in an Amendment 8 View
2015-03-24 WFEE Fee Worksheet (SB06) 2 View
2015-03-24 N417 Electronic Filing System Acknowledgment Receipt 3 View
2015-03-18 CFILE Request for Corrected Filing Receipt 2 View
2015-03-18 ADS Application Data Sheet 7 View
2015-03-18 N417 Electronic Filing System Acknowledgment Receipt 2 View
2015-01-03 OA.POSTCARD A courtesy postcard sent by USPTO to users who opt-in for e-Office Action 1 View
2014-12-26 CTFR Final Rejection 17 View
2014-12-26 892 List of references cited by examiner 1 View
2014-12-26 SRFW Search information including classification, databases and other search related notes 1 View
2014-12-26 1449 List of References cited by applicant and considered by examiner 1 View
2014-12-26 SRNT Examiner's search strategy and results 15 View
2014-12-26 1449 List of References cited by applicant and considered by examiner 1 View
2014-11-25 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2014-11-25 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2014-11-25 APP.FILE.REC Filing Receipt 3 View
2014-11-14 PA.. Power of Attorney 1 View
2014-11-14 PA.. Power of Attorney 1 View
2014-11-14 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-11-14 TRAN.LET Transmittal Letter 1 View
2014-11-14 ADS Application Data Sheet 7 View
2014-11-14 R3.73 Assignee showing of ownership per 37 CFR 3.73 3 View
2014-10-01 TRAN.LET Transmittal Letter 1 View
2014-10-01 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-10-01 ADS Application Data Sheet 7 View
2014-09-22 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2014-09-22 CLM Claims 3 View
2014-09-22 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2014-09-22 TRAN.LET Transmittal Letter 2 View
2014-09-22 IDS Information Disclosure Statement (IDS) Form (SB08) 1 View
2014-09-22 OATH Oath or Declaration filed 6 View
2014-09-22 WFEE Fee Worksheet (SB06) 2 View
2014-09-22 N417 Electronic Filing System Acknowledgment Receipt 3 View
2014-09-22 TRAN.LET Transmittal Letter 1 View
2014-09-22 WFEE Fee Worksheet (SB06) 1 View
2014-07-18 CTNF Non-Final Rejection 12 View
2014-07-18 892 List of references cited by examiner 1 View
2014-07-18 SRNT Examiner's search strategy and results 14 View
2014-07-18 SRFW Search information including classification, databases and other search related notes 1 View
2014-06-24 A.NE Response After Final Action 1 View
2014-06-24 CLM Claims 3 View
2014-06-24 REM Applicant Arguments/Remarks Made in an Amendment 2 View
2014-06-24 TRAN.LET Transmittal Letter 2 View
2014-06-24 IDS Information Disclosure Statement (IDS) Form (SB08) 1 View
2014-06-24 TRAN.LET Transmittal Letter 1 View
2014-06-24 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-06-24 WFEE Fee Worksheet (SB06) 1 View
2014-05-29 NTC.PUB Notice of Publication 1 View
2014-03-28 CTFR Final Rejection 9 View
2014-03-28 892 List of references cited by examiner 1 View
2014-03-28 SRNT Examiner's search strategy and results 14 View
2014-03-28 SRFW Search information including classification, databases and other search related notes 1 View
2014-03-28 1449 List of References cited by applicant and considered by examiner 6 View
2014-02-26 IDS Information Disclosure Statement (IDS) Form (SB08) 6 View
2014-02-26 TRAN.LET Transmittal Letter 2 View
2014-02-26 N417 Electronic Filing System Acknowledgment Receipt 4 View
2014-02-26 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2014-02-26 CLM Claims 3 View
2014-02-26 REM Applicant Arguments/Remarks Made in an Amendment 2 View
2014-02-26 TRAN.LET Transmittal Letter 2 View
2014-02-26 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2014-02-26 WFEE Fee Worksheet (SB06) 2 View
2014-02-26 N417 Electronic Filing System Acknowledgment Receipt 4 View
2014-02-26 TRAN.LET Transmittal Letter 1 View
2014-02-26 FOR Foreign Reference 13 View
2014-02-26 FOR Foreign Reference 80 View
2014-02-26 FOR Foreign Reference 24 View
2014-02-26 FOR Foreign Reference 38 View
2014-02-26 FOR Foreign Reference 19 View
2014-02-26 N417 Electronic Filing System Acknowledgment Receipt 8 View
2014-02-26 WFEE Fee Worksheet (SB06) 1 View
2013-08-26 CTNF Non-Final Rejection 8 View
2013-08-26 892 List of references cited by examiner 1 View
2013-08-26 SRFW Search information including classification, databases and other search related notes 1 View
2013-08-26 BIB Bibliographic Data Sheet 1 View
2013-08-26 1449 List of References cited by applicant and considered by examiner 11 View
2013-08-26 SRNT Examiner's search strategy and results 14 View
2013-08-26 1449 List of References cited by applicant and considered by examiner 4 View
2013-08-02 A.PE Preliminary Amendment 1 View
2013-08-02 CLM Claims 3 View
2013-08-02 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2013-08-02 ELC. Response to Election / Restriction Filed 1 View
2013-08-02 TRAN.LET Transmittal Letter 2 View
2013-08-02 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2013-08-02 ADS Application Data Sheet 7 View
2013-08-02 PA.. Power of Attorney 2 View
2013-08-02 R3.73 Assignee showing of ownership per 37 CFR 3.73 3 View
2013-08-02 N417 Electronic Filing System Acknowledgment Receipt 3 View
2013-08-02 TRAN.LET Transmittal Letter 1 View
2013-08-02 WFEE Fee Worksheet (SB06) 1 View
2013-07-02 CTRS Requirement for Restriction/Election 6 View
2012-12-26 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2012-12-26 WFEE Fee Worksheet (SB06) 1 View
2012-12-26 APP.FILE.REC Filing Receipt 3 View
2012-12-26 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2012-11-28 TRNA Transmittal of New Application 2 View
2012-11-28 OATH Oath or Declaration filed 3 View
2012-11-28 WFEE Fee Worksheet (SB06) 2 View
2012-11-28 N417 Electronic Filing System Acknowledgment Receipt 3 View
2012-11-28 DRW Drawings-only black and white line drawings 7 View
2012-11-28 PA.. Power of Attorney 2 View
2012-11-28 R3.73 Assignee showing of ownership per 37 CFR 3.73 2 View
2012-11-28 TRAN.LET Transmittal Letter 2 View
2012-11-28 IDS Information Disclosure Statement (IDS) Form (SB08) 11 View
2012-11-28 ADS Application Data Sheet 2 View
2012-11-28 SPEC Specification 32 View
2012-11-28 CLM Claims 3 View
2012-11-28 ABST Abstract 1 View
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this application's details
Quick Facts
App. No.
13/687,086
Filed
2012-11-28
Pub. No.
US20140149269A1
Examiner
AN, IG TAI
Art Unit
3687