Systems and methods for using caller data to add a phone number to an outbound-call list
View Patent ↗Systems and methods for using caller data to add a phone number to an outbound-call list. In one aspect, a method involves (i) a record manager receiving caller data corresponding to a phone-call; (ii) responsive to the record manager receiving the caller data, the record manager retrieving from a data storage, a first school-record corresponding to the received caller data, wherein the first school-record is associated with a second school-record; (iii) the record manager retrieving the second school-record; (iv) the record manager making a determination that the first school-record is associated with a closed operational-status; and (vi) responsive to the record manager making the determination that the first school-record is associated with the closed operational-status, the record manager causing an administrator phone-number corresponding to the second school-record to be added to an outbound-call list associated with a workstation terminal.
1. A method comprising:
a record manager receiving caller data corresponding to a phone-call;
responsive to the record manager receiving the caller data, the record manager retrieving from a data storage, a first school-record corresponding to the received caller data, wherein the first school-record is associated with a second school-record;
the record manager retrieving the second school-record;
the record manager making a determination that the first school-record is associated with a closed operational-status; and
responsive to the record manager making the determination that the first school-record is associated with the closed operational-status, the record manager causing an administrator phone-number corresponding to the second school-record to be added to an outbound-call list associated with a workstation terminal.
2. The method of claim 1 , wherein the first school-record is associated with a public school and the second school-record is associated with a private school.
3. The method of claim 2 , wherein the private school is located within a geographical district of the public school.
4. The method of claim 1 , further comprising:
wherein the record manager retrieving the second school-record occurs in response to the record sever retrieving the first school-record.
5. The method of claim 1 , wherein the phone call is a first phone-call, the method further comprising:
the workstation terminal receiving a request to call the added administrator phone-number; and
responsive to receiving the request, the workstation terminal causing a phone terminal to initiate a second phone-call to the added administrator phone-number.
6. The method of claim 5 , further comprising:
the first terminal receiving the first phone-call.
7. The method of claim 1 , wherein the caller data comprises one of caller identification data and automatic number identification data.
8. A record manager comprising:
a communication interface;
a processor; and
a non-transitory computer-readable storage medium, having stored thereon program instructions that, upon execution by the processor, cause the record manager to perform a set of functions, the set comprising:
receiving via the communication interface, caller data corresponding to a phone-call;
responsive to receiving the caller data, retrieving a first school-record corresponding to the received caller data, wherein the first school-record is associated with a second school-record;
retrieving the second school-record;
making a determination that the first school-record is associated with a closed operational-status; and
responsive to making the determination that the first school-record is associated with the closed operational-status, causing an administrator phone-number corresponding to the second school-record to be added to an outbound-call list associated with a workstation terminal.
9. The record manager of claim 8 , wherein the first school-record is associated with a public school and the second school-record is associated with a private school.
10. The record manager of claim 9 , wherein the private school is located within a geographical district of the public school.
11. The record manager of claim 8 , further comprising:
wherein retrieving the second school-record occurs in response to retrieving the first school-record.
12. The record manager of claim 8 , wherein the phone call is a first phone-call, the method further comprising:
the workstation terminal receiving a request to call the added administrator phone-number; and
responsive to receiving the request, the workstation terminal causing a phone terminal to initiate a second phone-call to the added administrator phone-number.
13. The record manager of claim 12 , wherein the set further comprises:
the first terminal receiving the first phone-call.
14. The record manager of claim 8 , wherein the caller data comprises one of caller identification data and automatic number identification data.
15. A method comprising:
receiving caller data corresponding to a phone-call;
responsive to receiving the caller data, retrieving from a data storage, a first LBO-record corresponding to the received caller data, wherein the first LBO-record is associated with a second LBO-record;
retrieving the second LBO-record;
making a determination that the first LBO-record is associated with a type of operational-status; and
responsive to making the determination that the first LBO-record is associated with the type of operational-status, causing an administrator phone-number corresponding to the second LBO-record to be added to an outbound-call list associated with a workstation terminal.
16. The method of claim 15 , wherein the first LBO-record is associated with a public school and the second LBO-record is associated with a private school.
17. The method of claim 16 , wherein the private school is located within a geographical district of the public school.
18. The method of claim 15 , wherein the type of operational-status is a closed operational status.
19. The method of claim 15 , further comprising:
wherein retrieving the second LBO-record occurs in response to retrieving the first LBO-record.
20. The method of claim 15 , wherein the phone call is a first phone-call, the method further comprising:
the workstation terminal receiving a request to call the added administrator phone-number; and
responsive to receiving the request, the workstation terminal causing a phone terminal to initiate a second phone-call to the added administrator phone-number.