Providing emergency medical services using unmanned aerial vehicles

1. A computer-implemented method comprising:

identifying, by a processor, a remote medical situation;

determining, by the processor, a target location corresponding to the identified remote medical situation;

selecting, by the processor, an unmanned aerial vehicle (UAV) from a plurality of UAVs that are configured to provide medical support for a plurality of medical situations, wherein the plurality of UAVs comprises at least a first UAV configured to provide medical support for a first medical situation and a second UAV configured to provide medical support for a second medical situation, and wherein the selection of the UAV is based at least in part on a determination that the selected UAV is configured to provide medical support for the identified remote medical situation; and

causing the selected UAV to: (a) travel to the target location in a forward-flight mode to provide medical support for the identified remote medical situation, (b) transition to a hover flight mode when the UAV is located at or near to the target location, and (c) while in the hover flight mode at or near to the target location, provide at least some medical support for the remote medical situation, wherein, to provide at least some medical support for the remote medical situation while in the hover flight mode, the UAV uses a winch to lower one or more medical-support items to a ground at or near the target location.

2. The method of claim 1 , wherein identifying the remote medical situation comprises:

receiving a communication that originated from a remote device; and

identifying the remote medical situation based on information provided by the communication.

3. The method of claim 2 , wherein the communication comprises at least one of: (a) a phone call, (b) a text-message, and (c) an electronic message generated by an application of the remote device.

4. The method of claim 2 , wherein the information provided by the communication comprises location information.

5. The method of claim 2 , wherein the information provided by the communication comprises information related to the identified remote medical situation.

6. The method of claim 2 , wherein determining the target location comprises receiving, from the remote device, a message that indicates the location of the remote device.

7. The method of claim 1 , wherein selecting the UAV from the plurality of UAVs comprises:

determining a type of the identified remote medical situation; and

selecting, from the plurality of UAVs, a UAV that has a medical-support configuration to provide or assist in medical support for the determined type of medical situation.

8. The method of claim 7 , wherein the medical-support configuration comprises one or more items to provide or assist in medical support for the remote medical situation.

9. The method of claim 8 , wherein the one or more items comprise a defibrillator.

10. The method of claim 8 , wherein the one or more items comprise one or more of: (a) a medicine, (b) a trauma treatment item, and (c) a diagnostic tool.

11. The method of claim 8 , wherein the medical-support configuration comprises a one or more operational functions to provide or assist in medical support for the identified remote medical situation.

12. A non-transitory computer readable medium having stored therein instructions that are executable to cause a processor to perform functions comprising:

identifying a remote medical situation;

determining a target location corresponding to the remote medical situation;

selecting an unmanned aerial vehicle (UAV) from a plurality of UAVs that are configured to provide medical support for a plurality of medical situations, wherein the plurality of UAVs comprises at least a first UAV configured to provide medical support for a first medical situation and a second UAV configured to provide medical support for a second medical situation, and wherein the selection of the UAV is based at least in part on a determination that the selected UAV is configured to provide medial support for the identified remote medical situation; and

causing the selected UAV to: (a) travel in a forward-flight mode to the target location to provide medical support for the identified remote medical situation, (b) transition to a hover flight mode when the UAV is located at or near to the target location, and (c) while in the hover flight mode at or near to the target location, provide at least some medical support for the remote medical situation, wherein, to provide at least some medical support for the remote medical situation while in the hover flight mode, the UAV uses a winch to lower one or more medical-support items to a ground at or near the target location.

13. The non-transitory computer readable medium of claim 12 , further having stored therein instructions that are executable to cause a processor to perform functions comprising:

determining a type of the identified remote medical situation; and

selecting, from the plurality of UAVs, a UAV that has a medical-support configuration to provide or assist in medical support for the determined type of medical situation.

14. The non-transitory computer readable medium of claim 13 , wherein the medical-support configuration comprises a package of one or more items to provide or assist in medical support for the identified remote medical situation.

15. The non-transitory computer readable medium of claim 13 , wherein the medical-support configuration comprises a one or more operational functions to provide or assist in medical support for the identified remote medical situation.

16. The non-transitory computer readable medium of claim 12 , wherein selecting the UAV from the plurality of UAVs comprises:

determining a user-account associated with the identified remote medical situation;

determining a service level for the user-account; and

using the service level as a further basis to select the UAV.

17. A medical-support system comprising:

at least one non-transitory computer readable medium in at least one component of the system; and

program instructions stored in the at least one non-transitory computer readable medium and executable by at least one processor to:

identify a remote medical situation;

determine a target location corresponding to the identified remote medical situation;

unmanned aerial vehicle (UAV) from a plurality of UAVs that are configured to provide medical support for a plurality of remote medical situations, wherein the plurality of UAVs comprises at least a first UAV configured to provide medical support for a first medical situation and a second UAV configured to provide medical support for a second medical situation, and wherein the selection of the UAV is based at least in part on a determination that the selected UAV is configured to provide medial support for the identified remote medical situation; and

causes the selected UAV to: (a) travel in a forward-flight mode to the target location to provide medical support for the identified remote medical situation, (b) transition to a hover flight mode when the UAV is located at or near to the target location, and (c) while in the hover flight mode, provide at least some medical support for the remote medical situation, wherein, to provide at least some medical support for the remote medical situation while in the hover flight mode, the UAV uses a winch to lower one or more medical-support items to a ground at or near the target location.

18. The medical-support system of claim 17 , wherein the at least one component having the at least one non-transitory computer readable medium comprises one or more of: (a) one or more access systems and (b) one or more dispatch systems, and (c) one or more deployment systems.

19. The medical-support system of claim 17 , wherein the one or more dispatch systems comprise at least one central dispatch systems and one or more local dispatch systems.

20. The medical-support system of claim 17 , further comprising program instructions stored in the at least one non-transitory computer readable medium and executable by at least one processor to:

determine a type of the identified remote medical situation; and

select, from the plurality of UAVs, a UAV that has a medical-support configuration to provide or assist in medical support for the determined type of medical situation.

21. The medical-support system of claim 20 , wherein the medical-support configuration comprises a package of one or more items to provide or assist in medical support for the identified remote medical situation.

22. The medical-support system of claim 20 , wherein the medical-support configuration comprises a one or more operational functions to provide or assist in medical support for the identified remote medical situation.

23. The medical-support system of claim 17 , wherein selecting the UAV from the plurality of UAVs comprises:

determining a user-account associated with the identified remote medical situation;

determining a service level for the user-account; and

using the service level as a further basis to select the UAV.

24. A medical-support system comprising:

a plurality of unmanned aerial vehicles (UAVs), wherein the plurality of UAVs are configured to provide medical support for a plurality of medical situations, and wherein the plurality of UAVs comprises at least a first UAV configured to provide medical support for a first medical situation and a second UAV configured to provide medical support for a second medical situation; and

at least one component that is configured to:

identify a remote medical situation;

determine a target location corresponding to the identified remote medical situation;

select an unmanned aerial vehicle (UAV) from a plurality of UAVs, wherein the selection of the UAV is based at least in part on a determination that the selected UAV is configured to provide medial support for the identified remote medical situation; and

cause the selected UAV to: (a) travel in a forward-flight mode to the target location to provide medical support for the identified remote medical situation, (b) transition to a hover flight mode when the UAV is located at or near to the target location, and (c) while in the hover flight mode, provide at least some medical support for the remote medical situation, wherein, to provide at least some medical support for the remote medical situation while in the hover flight mode, the UAV uses a winch to lower one or more medical-support items to a ground at or near the target location.

25. The medical-support system of claim 24 wherein the at least one component comprises one or more of: (a) an access system, (b) a dispatch system, and (c) a deployment system.