IP Library Granted Patent US 9,054,954
Granted Patent B2
US 9,054,954 · App. 13/800,436 · Granted Jun 9, 2015

Determining false alarms in an IT application

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Quick Facts
Patent No.
US 9,054,954
App. No.
13/800,436
Granted
Jun 9, 2015
Kind
B2
Abstract

An example of the present invention provides a method and system for automatically suppressing false alarms in an IT system, such as an IT application. The method includes consolidating abnormal metrics into a single anomaly. A size of the anomaly relative to the IT application is determined, as well as a distribution of the anomaly in the IT application. A false alarm is determined based on the size and the distribution of the anomaly.

Claims (33)

1. A system, comprising:

a health analysis engine to consolidate abnormal metrics in an IT application to a single anomaly, wherein the consolidated abnormal metrics include grouped isolated information related to the same IT application;

a problem size analysis engine to determine a size of the anomaly relative to the IT application and if the size of the anomaly exceeds a threshold;

a problem density analysis engine to determine a distribution of the anomaly in the IT application; and

a decision engine to determine a false alarm based on if the size of the anomaly exceeds the threshold and the distribution of the anomaly in the IT application.

2. The system of claim 1 , wherein a false alarm is determined by the decision engine when the size of the anomaly is below the threshold.

3. The system of claim 1 , wherein a false alarm is determined by the decision engine when the anomaly is distributed through the IT application.

4. The system of claim 1 , wherein a false alarm is determined by the decision engine when the size of the anomaly is below the threshold and when the anomaly is distributed through the IT application.

5. The system of claim 1 , wherein the system monitors activity on a computing device.

6. The system of claim 1 , wherein the system is located on a server and wherein the system monitors activity on a computing device coupled to the server.

7. The system of claim 1 , wherein the system alerts a user only when an alarm is determined to be non-false.

8. A method, comprising:

receiving metrics of an IT application in a monitoring system;

consolidating abnormal metrics of the metrics into a single anomaly, wherein the consolidated abnormal metrics include grouped isolated information related to the same IT application;

determining a size of the anomaly relative to the IT application;

determining a distribution of the anomaly in the IT application; and

determining a false alarm based on the size and the distribution of the anomaly.

9. The method of claim 8 , wherein the monitoring system is located on a server, the monitoring system monitoring activity on a computing device coupled to the server.

10. The method of claim 8 , wherein a false alarm is determined when the size of the anomaly is below a threshold.

11. The method of claim 8 , wherein a false alarm is determined when the anomaly is distributed through the IT application.

12. The method of claim 8 , wherein a false alarm is determined when the size of the single anomaly is below a threshold and when the anomaly is distributed through the IT application.

13. The method of claim 8 , further comprising alerting a user only when an alarm is determined to be non-false.

14. A tangible, non-transitory, computer-readable storage medium, comprising code to:

consolidate the abnormal metrics of an IT application to a single anomaly, wherein the consolidated abnormal metrics include grouped isolated information related to the same IT application;

determine a size of the anomaly relative to the IT application;

determine a distribution of the anomaly in the IT application; and

determine a false alarm based on the size and the distribution of the anomaly.

15. The tangible, non-transitory, computer-readable medium of claim 14 , wherein the anomaly comprises system metrics and business metrics.

16. The tangible, non-transitory, computer-readable medium of claim 14 , wherein a false alarm is determined when the size of the anomaly is below a threshold.

17. The tangible, non-transitory, computer-readable medium of claim 14 , wherein a false alarm is determined when the anomaly is distributed through the IT application.

18. The tangible, non-transitory, computer-readable medium of claim 14 , wherein a false alarm is determined when the size of the anomaly is below a threshold and when the anomaly is distributed through the IT application.

19. The tangible, non-transitory, computer-readable medium of claim 14 , wherein a user is alerted only when an alarm is determined to be non-false.

20. The tangible, non-transitory, computer-readable medium of claim 14 , wherein the tangible, non-transitory, computer-readable medium is coupled to a server and wherein the code directs a system to monitor activity on a computing device coupled to the server.

Assignments (7)
RELEASE OF SECURITY INTEREST REEL/FRAME 044183/0718 Recorded Feb 2, 2023
From: JPMORGAN CHASE BANK, N.A.
To: MICRO FOCUS LLC (F/K/A ENTIT SOFTWARE LLC); BORLAND SOFTWARE CORPORATION; MICRO FOCUS (US), INC.; SERENA SOFTWARE, INC; ATTACHMATE CORPORATION; MICRO FOCUS SOFTWARE INC. (F/K/A NOVELL, INC.); NETIQ CORPORATION
Reel/Frame 062746/0399 →
RELEASE OF SECURITY INTEREST REEL/FRAME 044183/0577 Recorded Feb 2, 2023
From: JPMORGAN CHASE BANK, N.A.
To: MICRO FOCUS LLC (F/K/A ENTIT SOFTWARE LLC)
Reel/Frame 063560/0001 →
CHANGE OF NAME Recorded Feb 25, 2020
From: ENTIT SOFTWARE LLC
To: MICRO FOCUS LLC
Reel/Frame 052010/0029 →
SECURITY INTEREST Recorded Oct 11, 2017
From: ENTIT SOFTWARE LLC; ARCSIGHT, LLC
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 044183/0577 →
SECURITY INTEREST Recorded Oct 11, 2017
From: ATTACHMATE CORPORATION; BORLAND SOFTWARE CORPORATION; NETIQ CORPORATION; MICRO FOCUS (US), INC.; MICRO FOCUS SOFTWARE, INC.; ENTIT SOFTWARE LLC; ARCSIGHT, LLC; SERENA SOFTWARE, INC.
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 044183/0718 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 9, 2017
From: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
To: ENTIT SOFTWARE LLC
Reel/Frame 042746/0130 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 9, 2015
From: HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.
To: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
Reel/Frame 037079/0001 →