System and method for correlating end-user experience data and backend-performance data
In one embodiment, a method includes operating at least one distributed software application. The method further includes receiving a web request from an end-user information handling system in connection with the at least one distributed software application. Further, the method includes generating a transaction identifier for the transaction. Moreover, the method includes processing the transaction. The processing includes generating backend-performance data indexed by the transaction identifier. Additionally, the method includes injecting the transaction identifier into a web response to the web request. Also, the method includes transmitting the web response to the end-user information handling system along a transmission path. In addition, the method includes, at a node along the transmission path, passively observing the response and generating end-user experience data therefrom.
1. A method comprising:
on a backend-computing system, operating at least one distributed software application;
wherein the backend-computing system comprises at least one web server and at least one application server;
the at least one web server receiving a web request from an end-user information handling system in connection with the at least one distributed software application;
the at least one web server forwarding the web request to the at least one application server;
the at least one application server generating a transaction identifier for a transaction initiated by the web request;
the backend-computing system processing the transaction, the processing comprising generating backend-performance data indexed by the transaction identifier;
the at least one application server, via a monitoring agent resident thereon, injecting the transaction identifier into a web response to the web request, the injecting yielding an identifier-injected web response comprising the web response and the transaction identifier;
the at least one application server transmitting the identifier-injected web response to the end-user information handling system along a transmission path, the transmission path comprising the at least one web server and the end-user information handling system; and
at a node along the transmission path, passively observing the identifier-injected web response and generating end-user experience data therefrom, the end-user experience data being indexed by the transaction identifier.
2. The method of claim 1 , comprising:
storing the end-user experience data by transaction identifier on an end-user archive system; and
storing the backend-performance data by transaction identifier on a monitoring system.
3. The method of claim 2 , comprising:
correlating the end-user experience data and the backend-performance data by the transaction identifier to yield correlated data; and
storing the correlated data in at least one database.
4. The method of claim 3 , comprising aggregating the correlated data by transaction identifier for a plurality of transactions.
5. The method of claim 3 , wherein the end-user experience data comprises content of the identifier-injected web response.
6. The method of claim 5 , comprising:
receiving a request to aggregate end-user transactions by specified content;
searching the at least one database for the specified content;
responsive to the searching, identifying by transaction identifier any end-user transactions involving the specified content;
aggregating correlated data for the identified transactions; and
providing the aggregated correlated data to a requestor.
7. The method of claim 5 , wherein the end-user experience data comprises all content of a same web page to which the identifier-injected web response corresponds.
8. An information handling system comprising at least one web server and at least one application server, wherein the information handling system includes computer hardware operable to implement a method comprising:
operating at least one distributed software application;
the at least one web server receiving a web request from an end-user information handling system in connection with the at least one distributed software application;
the at least one web server forwarding the web request to the at least one application server;
the at least one application server generating a transaction identifier for a transaction initiated by the web request;
processing the transaction, the processing comprising generating backend-performance data indexed by the transaction identifier;
the at least one application server, via a monitoring agent resident thereon, injecting the transaction identifier into a web response to the web request, the injecting yielding an identifier-injected web response comprising the web response and the transaction identifier;
the at least one application server transmitting the identifier-injected web response to the end-user information handling system along a transmission path, the transmission path comprising the at least one web server and the end-user information handling system; and
at a node along the transmission path, passively observing the identifier-injected response and generating end-user experience data therefrom, the end-user experience data being indexed by the transaction identifier.
9. The information handling system of claim 8 , the method comprising:
storing the end-user experience data by transaction identifier on an end-user archive system; and
storing the backend-performance data by transaction identifier on a monitoring system.
10. The information handling system of claim 9 , the method comprising:
correlating the end-user experience data and the backend-performance data by the transaction identifier to yield correlated data; and
storing the correlated data in at least one database.
11. The information handling system of claim 10 , the method comprising aggregating the correlated data by transaction identifier for a plurality of transactions.
12. The information handling system of claim 10 , wherein the end-user experience data comprises content of the identifier-injected web response.
13. The information handling system of claim 12 , the method comprising:
receiving a request to aggregate end-user transactions by specified content;
searching the at least one database for the specified content;
responsive to the searching, identifying by transaction identifier any end-user transactions involving the specified content;
aggregating correlated data for the identified transactions; and
providing the aggregated correlated data to a requestor.
14. The information handling system of claim 11 , wherein the end-user experience data comprises all content of a same web page to which the identifier-injected web response corresponds.
15. A computer-program product comprising a non-transitory computer-usable medium having computer-readable program code embodied therein, the computer-readable program code adapted to be executed to implement a method comprising:
on a backend-computing system, operating at least one distributed software application;
wherein the backend-computing system comprises at least one web server and at least one application server;
the at least one web server receiving a web request from an end-user information handling system in connection with the at least one distributed software application;
the at least one web server forwarding the web request to the at least one application server;
the at least one application server generating a transaction identifier for a transaction initiated by the web request;
the backend-computing system processing the transaction, the processing comprising generating backend-performance data indexed by the transaction identifier;
the at least one application server, via a monitoring agent resident thereon, injecting the transaction identifier into a web response to the web request, the injecting yielding an identifier-injected web response comprising the web response and the transaction identifier;
the at least one application server transmitting the identifier-injected web response to the end-user information handling system along a transmission path, the transmission path comprising the at least one web server and the end-user information handling system; and
at a node along the transmission path, passively observing the identifier-injected web response and generating end-user experience data therefrom, the end-user experience data being indexed by the transaction identifier.
16. The computer-program product of claim 15 , the method comprising:
storing the end-user experience data by transaction identifier on an end-user archive system; and
storing the backend-performance data by transaction identifier on a monitoring system.
17. The computer-program product of claim 16 , the method comprising:
correlating the end-user experience data and the backend-performance data by the transaction identifier to yield correlated data; and
storing the correlated data in at least one database.
18. The computer-program product of claim 17 , the method comprising aggregating the correlated data by transaction identifier for a plurality of transactions.
19. The computer-program product of claim 17 , wherein the end-user experience data comprises content of the identifier-injected web response.
20. The computer-program product of claim 17 , the method comprising:
receiving a request to aggregate end-user transactions by specified content;
searching the at least one database for the specified content;
responsive to the searching, identifying by transaction identifier any end-user transactions involving the specified content;
aggregating correlated data for the identified transactions; and
providing the aggregated correlated data to a requestor.