IP Library Granted Patent US 10,915,917
Granted Patent B2
US 10,915,917 · App. 13/828,017 · Granted Feb 9, 2021

System and method for targeted marketing and consumer resource management

Inventors: Mark E. Roberts (Santa Monica, CA); Jennifer K. Mathe (Irvine, CA); Khahn Nguyen (Lake Forest, CA)
Assignee: Blackhawk Network, Inc.
G06Q30/0233G06Q20/202G06Q20/227G06Q20/342G06Q20/4037G06Q30/02G06Q30/0222G06Q30/0229G06Q30/0234G06Q30/0251G06Q30/0255G06Q30/0269G06Q30/0621G06Q50/01
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Quick Facts
Patent No.
US 10,915,917
App. No.
13/828,017
Granted
Feb 9, 2021
Kind
B2
Abstract

Systems and methods are provided for providing targeted marketing to goods and services provides and consumer resource management services to consumers. An example system and method for targeted marketing comprises collecting transaction data from point-of-sale (POS) terminals and using a consumer identifier in the transaction data to access stored information about the consumer. This information may be used to target offers and advertisement to the consumer. In an example system for consumer resource management, a consumer may configure a consumer account on the enterprise infrastructure via a web-site. The consumer may use the consumer account to purchase and configure gift cards that may be used for purchasing goods and services. A universal transaction identifier may be associated with the consumer account and used to purchase goods and services from more than one selected goods and services providers.

Claims (16)

1. A method performed by a first party, the first party comprising one or more computer processors executing executable instructions, the executable instructions causing the one or more computer processors to perform computer-implemented steps of:

identifying, by the one or more computer processors, a closed-loop stored-value instrument that is issued by a particular merchant that is different than the first party, wherein the closed-loop stored-value instrument comprises a physical gift card and wherein the closed-loop stored-value instrument has a current balance that is positive;

receiving, by the one or more computer processors, purchase data from a second device communicably connected to the one or more computer processors, wherein the second device is a provider of one or more items, which indicates a particular amount that must be paid by a third party for the one or more items, wherein the third party is a user of the one or more computer processors, in order to purchase the one or more items where the one or more items do not include any type of closed-loop stored-value instrument;

automatically generating and providing, by the one or more computer processors, an offer message of the second device to be displayed to the third party, wherein the offer message includes an offer that indicates that the particular amount can be reduced if the third party accepts the offer message, where the offer message is automatically generated based on the current balance and the particular amount;

receiving, by the one or more computer processors, input that indicates that the third party accepted the offer;

in response to receiving the input, automatically applying, by the one or more computer processors, at least a portion of the current balance of the closed-loop stored-value instrument to the particular amount;

automatically receiving, by the one or more computer processors, payment data from the third party as part of acceptance of the offer, where an amount required to be paid by the third party is calculated based on the offer message and the particular amount; and

automatically transferring, by the one or more computer processors, current balance value data from the closed-loop stored-value instrument to the second device in response to receipt of the payment data.

2. The method of claim 1 , wherein the first party is a computer-implemented gift card exchange service.

3. The method of claim 1 , wherein:

identifying the closed-loop stored-value instrument comprises identifying a plurality of closed-loop stored-value instruments, each of which having a current balance that is positive; and

applying at least a portion of the current balance of the closed-loop stored-value instrument to the particular amount comprises applying at least a portion of the current balances of each closed-loop stored-value instrument of the plurality of closed-loop stored-value instruments to the particular amount.

4. The method of claim 1 , wherein applying the current balance of the closed-loop stored-value instrument to the particular amount further comprises applying cash or some form of electronic cash to the particular amount.

5. The method of claim 1 , wherein:

the current balance of the closed-loop stored-value instrument is a first amount; and

the closed-loop stored-value instrument is purchased by the first party for a second amount that is less than the first amount.

Assignments (8)
RELEASE (REEL 046393 / FRAME 0670) Recorded Mar 13, 2024
From: JPMORGAN CHASE BANK, N.A.
To: BLACKHAWK NETWORK, INC.; BLACKHAWK ENGAGEMENT SOLUTIONS (DE). INC.; EWI HOLDINGS, INC.; CASHSTAR INC.
Reel/Frame 066796/0196 →
SECOND LIEN SECURITY AGREEMENT Recorded Jun 20, 2018
From: BLACKHAWK ENGAGEMENT SOLUTIONS (DE), INC.; BLACKHAWK NETWORK, INC.; EWI HOLDINGS, INC.; CARDLAB, INC.; CARDPOOL, INC.; CASHSTAR INC.
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 046393/0670 →
FIRST LIEN SECURITY AGREEMENT Recorded Jun 19, 2018
From: BLACKHAWK ENGAGEMENT SOLUTIONS (DE), INC.; BLACKHAWK NETWORK, INC.; EWI HOLDINGS, INC.; CARDLAB, INC.; CARDPOOL, INC.; CASHSTAR INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 047377/0011 →
RELEASE OF SECURITY INTEREST Recorded Jun 18, 2018
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: BLACKHAWK NETWORK, INC.
Reel/Frame 046377/0336 →
SECURITY INTEREST Recorded Apr 24, 2014
From: BLACKHAWK NETWORK, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS AGENT
Reel/Frame 032757/0547 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 16, 2013
From: ROBERTS, MARK E.; MATHE, JENNIFER K.; NGUYEN, KHANH
To: LEVERAGE, INCORPORATED
Reel/Frame 031419/0469 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 16, 2013
From: LEVERAGE, INC.
To: DAVE'S DESIGN
Reel/Frame 031419/0496 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 16, 2013
From: DAVE'S DESIGN
To: BLACKHAWK NETWORK, INC.
Reel/Frame 031419/0494 →