SYSTEMS AND METHODS FOR TRANSITIONING A TELEPHONY COMMUNICATION BETWEEN CONNECTION PATHS TO PRESERVE COMMUNICATION QUALITY
An IP telephony communication being conducted by a user telephony device is transitioned from an IP based communications path to a cellular based voice or video communications path if a quality of the telephony communication falls below a threshold level. The user telephony device and/or elements of an IP telephony system handling the call could detect when the quality is below the threshold level. The communication might also be transitioned to a cellular based voice or video communications channel if the strength of a wireless connection between the user telephony device and a wireless access point providing access to a data network falls below a threshold level.
1 . A method, performed by one or more processors of an Internet Protocol (IP) telephony system, for transitioning a communications path of a telephony communication from an IP based communications path to a cellular based communications path, comprising:
determining whether a quality of a communication which is traversing an IP based communications path between a user's telephony device and an IP telephony system has fallen below a threshold;
causing a cellular based communications path to be setup between the IP telephony system and the user's telephony device if the determining step indicates that a quality of the communication has fallen below the threshold; and
transitioning media of the communication from the IP based communications path to the cellular based communications path.
2 . The method of claim 1 , wherein the determining step comprises detecting data packet delivery statistics for data packets bearing media of the communication and which are traversing the IP based communications path.
3 . The method of claim 1 , wherein the determining step comprises receiving a communication from the user's telephony device that is indicative of a quality of the communication which is traversing the IP based communications path.
4 . The method of claim 1 , wherein the determining step repeats upon occurrence of a triggering event while the communication is ongoing.
5 . The method of claim 4 , wherein the triggering event is the elapse of a predetermined period of time.
6 . The method of claim 1 , wherein the causing step comprises placing a call to the user's telephony device over a cellular telephony system.
7 . The method of claim 6 , wherein the call is sent from a gateway that is local to the user's telephony device.
8 . The method of claim 1 , wherein the causing step comprises causing the user's telephony device to place a call to the IP telephony system over a cellular telephony system.
9 . The method of claim 1 , further comprising the steps of:
inducing a message to be played or displayed to at least one party to the communication if the determining step indicates that a quality of the communication has fallen below the threshold; and
receiving input in response to the message that directs that the communication be switched to a cellular based communications path.
10 . The method of claim 1 , wherein the transitioning step comprises conferencing together the cellular based communications path and the IP based communication path.
11 . The method of claim 10 , further comprising terminating the IP based communications path after the cellular based communications path and the IP based communication path have been conferenced together.
12 . A system for transitioning a communications path of a telephony communication from an IP based communications path to a cellular based communications path, comprising:
means for determining whether a quality of a communication which is traversing an IP based communications path between a user's telephony device and an IP telephony system has fallen below a threshold;
means for causing a cellular based communications path to be setup between the IP telephony system and the user's telephony device if the quality of the communication traversing the IP based communication path has fallen below the threshold; and
means for transitioning media of the communication from the IP based communications path to the cellular based communications path.
13 . A system for transitioning a communications path of a telephony communication from an IP based communications path to a cellular based communications path, comprising:
a quality monitoring unit that determines whether a quality of a communication which is traversing an IP based communications path between a user's telephony device and an IP telephony system has fallen below a threshold;
a cellular communications path setup unit that causes a cellular based communications path to be setup between the IP telephony system and the user's telephony device if the quality of the communication traversing the IP based communications path has fallen below the threshold; and
a communications path transition unit that transitions media of the communication from the IP based communications path to the cellular based communications path.
14 . The system of claim 13 , wherein the quality monitoring unit detects data packet delivery statistics for data packets bearing media of the communication and which are traversing the IP based communications path.
15 . The system of claim 13 , wherein the quality monitoring unit receives a communication from the user's telephony device that is indicative of a quality of the communication which is traversing the IP based communications path.
16 . The system of claim 13 , wherein the quality monitoring means determines whether a quality of a communication which is traversing an IP based communications path between a user's telephony device and an IP telephony system has fallen below a threshold each time that a triggering event occurs while the communication is ongoing.
17 . The system of claim 16 , wherein the triggering event is the elapse of a predetermined period of time.
18 . The system of claim 13 , wherein the cellular communications path setup unit causes a call to be placed to the user's telephony device over a cellular telephony system.
19 . The system of claim 18 , wherein the cellular communications path setup unit causes the call is sent from a gateway that is local to the user's telephony device.
20 . The system of claim 13 , wherein the cellular communications path setup unit causes the user's telephony device to place a call to the IP telephony system over a cellular telephony system.
21 . The system of claim 13 , wherein the cellular communications path setup unit induces a message to be played or displayed to at least one party to the communication if the quality monitoring unit determines that a quality of the communication has fallen below the threshold, and wherein the cellular communications setup unit receives input in response to the message that directs that the communication be switched to a cellular based communications path.
22 . The system of claim 13 , wherein the communications path transition unit conferences together the cellular based communications path and the IP based communication path.
23 . The system of claim 22 , wherein the communications path transition unit terminates the IP based communications path after the cellular based communications path and the IP based communication path have been conferenced together.