Dynamic guidance to a target conversation area with a communication device
View Patent ↗Embodiments disclosed herein provide systems and methods for dynamically guiding a user to a target conversation area with a communication device. In a particular embodiment, a method provides receiving a call request to establish a call with a communication device and determining a location of the communication device. The method further provides determining a target conversation area for a user of the communication device to participate in the call based on the location of the communication device. The method also provides directing the user to the target conversation area.
1. A method of operating a communication system, comprising:
receiving a call request to establish a call with a communication device;
determining a location of the communication device;
determining a target conversation area for a user of the communication device to participate in the call based on the location of the communication device; and
directing the user to the target conversation area.
2. The method of claim 1 , further comprising:
determining parameters for the call; and
wherein determining the target conversation area is further based on the parameters for the call.
3. The method of claim 2 , wherein determining the target conversation area comprises:
comparing the parameters for the call and the location of the communication device with characteristics for each target conversation area of a plurality of target conversation areas to determine a compliance of each target conversation area to the parameters for the call and the location of the communication device;
ranking each target conversation area of the plurality of target conversation areas from most compliant with the parameters and the location for the call to least compliant; and
selecting the target conversation area based on the ranking for each target conversation area of the plurality of target conversation areas.
4. The method of claim 3 , wherein selecting the target conversation area based on the ranking comprises:
selecting the target conversation area with the most compliant ranking.
5. The method of claim 3 , wherein selecting the target conversation area based on the ranking comprises:
in the communication device, presenting the user with one or more of the target conversation areas with the most compliant rankings;
receiving a selection from the user indicating the target conversation area from the one or more of the target conversation areas with the most compliant rankings.
6. The method of claim 3 , further comprising:
receiving at least a portion of the parameters for the call from the user.
7. The method of claim 1 , further comprising:
upon determining that the user has reached the target conversation area, updating characteristics for the target conversation area to indicate that the user is occupying the target conversation area for the call.
8. The method of claim 7 , further comprising:
upon completion of the call, updating the characteristics for the target conversation area to indicate that the user is not occupying the target conversation area for the call.
9. The method of claim 1 , wherein directing the user to the target conversation area occurs in response to an indication from the user that the user wants to be directed to the target conversation area.
10. The method of claim 1 , further comprising:
placing the call on hold while the user is directed to the target conversation area; and
notifying other users on the call that the user is being directed to the target conversation area.
11. A communication system, comprising:
a communication device configured to receive a call request to establish a call with the communication device, determine a location of the communication device, and direct the user to a target conversation area for a user of the communication device to participate in the call; and
a target conversation area system configured to determine the target conversation area based on the location of the communication device.
12. The communication system of claim 11 , further comprising:
the target conversation area system configured to determine parameters for the call and determine the target conversation area further based on the parameters for the call.
13. The communication system of claim 12 , wherein to determine the target conversation area, the target conversation area system is configured to:
compare the parameters for the call and the location of the communication device with characteristics for each target conversation area of a plurality of target conversation areas to determine a compliance of each target conversation area to the parameters for the call and the location of the communication device;
rank each target conversation area of the plurality of target conversation areas from most compliant with the parameters and the location for the call to least compliant; and
select the target conversation area based on the ranking for each target conversation area of the plurality of target conversation areas.
14. The communication system of claim 13 , wherein to select the target conversation area based on the ranking, the target conversation area system is configured to select the target conversation area with the most compliant ranking.
15. The communication system of claim 13 , wherein to select the target conversation area based on the ranking, the target conversation area system is configured to:
transfer one or more of the target conversation areas with the most compliant rankings to the communication device, wherein the communication device presents the user with the one or more of the target conversation areas and receives a selection from the user indicating the target conversation area from the one or more of the target conversation areas with the most compliant rankings.
16. The communication system of claim 13 , further comprising:
the communication device configured to receive at least a portion of the parameters for the call from the user.
17. The communication system of claim 11 , further comprising:
the target conversation area system configured to, upon determining that the user has reached the target conversation area, update characteristics for the target conversation area to indicate that the user is occupying the target conversation area for the call.
18. The communication system of claim 17 , further comprising:
the target conversation area system configured to, upon completion of the call, updating the characteristics for the target conversation area to indicate that the user is not occupying the target conversation area for the call.
19. The communication system of claim 11 , wherein directing the user to the target conversation area occurs in response to an indication from the user that the user wants to be directed to the target conversation area.
20. The communication system of claim 11 , further comprising:
the communication device configured to place the call on hold while the user is directed to the target conversation area and notify other users on the call that the user is being directed to the target conversation area.