IP Library Granted Patent US 9,639,863
Granted Patent B2
US 9,639,863 · App. 13/903,608 · Granted May 2, 2017

System and methods to connect people in a marketplace environment

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Quick Facts
Patent No.
US 9,639,863
App. No.
13/903,608
Granted
May 2, 2017
Kind
B2
Abstract

Systems and methods to provide telephonic connections. In one embodiment, a method includes: providing a listing on a marketplace, the listing including an assigned reference to be used to initiate a real time communication connection; and billing for a real time communication lead generated from presenting the listing in response to a real time communication initiated via the reference. In one embodiment, a method includes: conducting online auction of telephonic leads; determining a way to present listings based at least partially on received price bids on the telephonic leads (e.g., the order of placement, the selection for placement, etc); and providing the listings with information to initiate a telephonic connection in a way trackable to measure a number of telephonic calls generated from presenting the listings.

Claims (72)

1. A method comprising:

transmitting visible content by a server system via a network to a first end-user device to display the visible content via a user interface, of a display device of the first end-user device, presented with an application to prompt input specifying pricing information for one or more listings associated with a first entity;

collecting a geolocation, detected by a location device, of the first end-user device;

processing a first transmission received from the first end-user device by the server system to (a) identify a first price bid from the first entity for a first listing, and (b) determine a geographic area corresponding to (i) the detected geolocation of the first end-user device and (ii) a detected location associated with the first listing, of the one or more listings, a first version of the first listing to include a first reference to the first entity assigned to a first demand partner, and a second version of the first listing to include a second reference to the first entity assigned to a second demand partner;

establishing a real time communication connection by routing, via the server system, a telephone call, via a Voice over Internet Protocol, to the first end-user device or a second end-user device associated with the first entity in response to detecting an indication of a selection, via the user interface, of at least one of the first reference and the second reference;

accessing a database of the server system to retrieve the first reference from a pool of unallocated references, not preassigned to a particular listing, stored in the database, and assigning, by the server system, the first reference to the first version of the first listing;

accessing the database to retrieve the second reference from the pool of unallocated references, and assigning, by the server system, the second reference to the second version of the first listing;

prioritizing by the server system the first listing based at least partially on the first price bid;

transmitting via the network by the server system the first version of the first listing to the first demand partner in accordance with a result of the prioritizing, wherein the first version of the first listing comprises first information related to a first item of the first entity;

transmitting via the network by the server system the second version of the first listing to the second demand partner;

after a first pre-determined time period that is based on a first time corresponding to the transmitting the first version of the first listing, changing by the server system an assignment of the first reference stored in the database so that the first reference is recycled into the pool of unallocated references for subsequent re-assigning to another entity; and

after a second pre-determined time period that is based on a second time corresponding to the transmitting the second version of the first listing, changing by the server system an assignment of the second reference stored in the database so that the second reference is recycled into the pool of unallocated references for subsequent re-assigning to another entity.

2. The method of claim 1 , wherein the real time communication comprises a telephonic lead.

3. The method of claim 2 , wherein the first price bid is for a telephonic lead to be generated from presenting information on behalf of the first entity.

4. The method of claim 3 , further comprising presenting second information related to a second item of a second entity, the second information of the second entity comprising information to request a telephonic connection to the second entity.

5. The method of claim 4 , wherein the second information of the second entity contains no direct telephonic contact information of the second entity; and the method further comprises:

receiving from a second customer a request for the telephonic connection to the second entity; and according to a schedule of the second entity, establishing the telephonic connection between the second customer and the second entity through making separate connections to the second customer and the second entity and joining the separate connections.

6. The method of claim 3 , wherein the first item of the first entity comprises at least one of a product or a service.

7. The method of claim 3 , wherein the real time communication is initiated via voice over Internet protocol.

8. The method of claim 3 , further comprising:

billing the first entity according to a measurement of a number of telephonic calls initiated via the first reference.

9. The method of claim 8 , wherein the first reference comprises a telephone number of a server and the telephone number is assigned to the first entity; the method further comprising:

receiving a telephonic call from a second customer to the server at the telephone number;

establishing a telephonic connection to the first entity by making a separate telephonic call to the first entity; and

bridging the telephonic call from the second customer with the telephone connection to the first entity to connect the second customer and the first entity.

10. The method of claim 3 , further comprising determining a way to present information on behalf of the first entity based at least partially on the first price bid.

11. The method of claim 10 , wherein the determining of the way to present information comprises determining an order of placement of first information to be presented on behalf of the first entity relative to placement of second information to be presented on behalf of a second entity, based at least partially on the first price bid and a second price bid of the second entity.

12. The method of claim 11 , further comprising performing a search to determine a result containing the first information to be presented on behalf of the first entity.

13. The method of claim 12 , wherein the search is based at least partially on user specified search criteria on a geographical area.

14. The method of claim 10 , wherein the determining of the way to present information comprises selecting information to be presented at an advertisement location based at least partially on the first price bid and a second price bid of the second entity.

15. The method of claim 10 , further comprising providing information to initiate a first telephonic connection to the first entity in the way determined for presentation on behalf of the first entity.

16. A non-transitory machine readable storage media storing instructions, the instructions, when executed by a server system, cause the server system to:

transmit content via a network to a first end-user device to display the content via a user interface, of a display device of the first end-user device, presented with an application to prompt input specifying pricing information for one or more listings associated with a first seller;

collect a geolocation, detected by a location device, of the first end-user device;

process a first transmission received from the first end-user device by the server system to (a) identify a first price bid from the first seller for a first listing, and (b) determine a geographic area corresponding to (i) the detected geolocation of the first end-user device and (ii) a detected location associated with the first listing, of the one or more listings;

access a database of the server system to retrieve a first reference from a pool of unallocated references, not preassigned to a particular listing, that is stored in the database, and assign the first reference to a first demand partner and a first version of the first listing;

access the database to retrieve a second reference from the pool of unallocated references, and assign the second reference to a second demand partner and a second version of the first listing;

establish a real time communication connection by routing a telephone call, via a Voice over Internet Protocol, to the first end-user device or a second end-user device associated with the first seller in response to detecting an indication of a selection, via the user interface, of at least one of the first reference and the second reference;

transmit via the network by the server system the first version of the first listing to the first demand partner for the first seller on a marketplace, the first version of the first listing including the first reference, and wherein the first listing comprises first information related to a first item of the first seller;

transmit via the network by the server system the second version of the first listing to the second demand partner;

after a first pre-determined time period that is based on a time corresponding to the transmitting the first listing, changing by the server system an assignment of the first reference stored in the database so that the first reference is recycled into the pool of unallocated references for subsequent re-assigning to another entity; and

after a second pre-determined time period that is based on a second time corresponding to the transmitting the second version of the first listing, changing by the server system an assignment of the second reference stored in the database so that the second reference is recycled into the pool of unallocated references for subsequent re-assigning to another entity.

17. A method comprising:

transmitting visible content by a server system via a network to a first end-user device to display the visible content via a user interface, of a display device of the first end-user device, presented with an application to prompt input specifying pricing information for presenting information on behalf of a first entity, the content comprising a second price bid for a telephonic lead to be generated from presenting information on behalf of a second entity;

collecting a geolocation, detected by a location device, of the first end-user device;

processing a first transmission received from the first end-user device by the server system to (a) identify a first price bid for a telephonic lead to be generated from the presenting the information on behalf of the first entity, and (b) determine a geographic area corresponding to (i) the detected geolocation of the first end-user device and (ii) a detected location associated with the telephonic lead;

prioritizing, by the server system, first information related to an item of the first entity and second information related to an item of the second entity, based at least partially on the first price bid and the second price bid;

accessing a database of the server system to retrieve a first reference from a pool of unallocated references, not preassigned to a particular listing, that is stored in the database, and assigning, by the server system a first reference to the first version of the first listing;

establish a real time communication connection by routing, via the server system, a telephone call, via a Voice over Internet Protocol (VoIP), to the first end-user device associated with the first entity in a way trackable to measure a number of telephonic calls in response to detecting an indication of a selection, via the user interface, of the first reference;

accessing the database to retrieve a second reference from the pool of unallocated references, and assigning, by the server system, the second reference to the second version of the first listing;

establish a real time communication connection by routing, via the server system, another telephone call, via the Voice over Internet Protocol, to the first end-user device associated with the first entity in response to detecting an indication of a selection, via the user interface, of the second reference;

transmitting via the network by the server system third information to the first demand partner the third information including the first version of the first listing and at least one of the first information or the second information in accordance with a result of the prioritizing;

transmitting via the network by the server system the second version of the first listing to the second demand partner;

after a first pre-determined time period that is based on a first time corresponding to the transmitting the first version of the first listing, changing by the server system an assignment of the first reference stored in the database such that the first reference is recycled into the pool of unallocated references for subsequent re-assigning to another entity; and

after a second pre-determined time period that is based on a second time corresponding to the transmitting the second version of the first listing, changing by the server system an assignment of the second reference stored in the database such that the second reference is recycled into the pool of unallocated references for subsequent re-assigning to another entity.

18. A server system comprising:

one or more servers comprising memory to store a first listing for a seller; and

at least one processor of the one or more servers configured to:

transmit visible content via a network to a first end-user device to display the visible content via a user interface, of a display device of the first end-user device, presented with an application to prompt input specifying pricing information for one or more listings associated with a first entity;

collect a geolocation, detected by a location device, of the first end-user device;

process a first transmission received from the first end-user device by the server system to (a) identify a price bid from the seller for the first listing of the one or more listings, and (b) determine a geographic area corresponding to (i) the detected geolocation of the first end-user device and (ii) a detected location associated with the first listing;

maintain a pool of unallocated references not preassigned to a particular listing stored in a database of the server system;

transmitting via the network a first version of the first listing of the one or more listings to a first demand partner, the first version of the first listing comprising a first reference for the seller, wherein the first reference is selected from the pool and assigned to the first demand partner and the first version of the first listing, wherein the first listing comprises first information related to a first item of the seller;

establishing a real time communication connection by routing a telephone call, via a Voice over Internet Protocol, to the first end-user device or a second end-user device associated with the seller in response to detecting an indication of a selection, via the user interface, of the first reference;

transmitting via the network a second version of the first listing to a second demand partner, the second version of the first listing including a second reference for the seller, wherein the second reference is selected from the pool and assigned to the second demand partner and the second version of the first listing;

establishing a real time communication connection by routing a telephone call, via the Voice over Internet Protocol, to the first end-user device or the second end-user device associated with the seller in response to detecting an indication of a selection of the second reference;

processing a subsequent transmission received via the network by the server system, the subsequent transmission corresponding to a request for real time communications to the seller;

in response to the request from the customer, establish the real time communication connection between the customer and the seller; and

after a first pre-determined time period that is based on a first time corresponding to the transmitting the first version of the first listing, changing by the server system an assignment of the first reference stored in the database so that the first reference is recycled into the pool of unallocated references for subsequent re-assigning to another seller; and

after a second pre-determined time period that is based on a second time corresponding to the transmitting the second version of the first listing, changing by the server system an assignment of the second reference stored in the database so that the second reference is recycled into the pool of unallocated references for subsequent re-assigning to another entity.

19. The system of claim 18 , wherein the at least one processor is further configured to bill the seller for a real time communication lead generated from presenting the first listing.

20. The system of claim 18 , wherein the assigned reference is recycled into the pool in response to expiration of a predetermined time period following the providing of the first listing.

Assignments (18)
RELEASE OF SECURITY INTEREST Recorded Jan 7, 2025
From: PNC BANK, NATIONAL ASSOCIATION, AS AGENT
To: YELLOWPAGES.COM LLC
Reel/Frame 069830/0618 →
RELEASE OF SECURITY INTEREST Recorded May 10, 2024
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: DEX MEDIA, INC.; YP LLC; YELLOWPAGES.COM LLC; YP ADVERTISING & PUBLISHING LLC; PRINT MEDIA LLC; CERBERUS YP DIGITAL BLOCKER LLC; CERBERUS YP BLOCKER LLC; YP HOLDINGS LLC; PRINT MEDIA HOLDINGS LLC; YP INTERMEDIATE HOLDINGS CORP.; YP WESTERN HOLDINGS CORP.; YP SOUTHEAST HOLDINGS CORP.; YP MIDWEST HOLDINGS CORP.; YP CONNECTICUT HOLDINGS CORP.; PLUSMO HOLDINGS CORP.; INGENIO HOLDINGS CORP.
Reel/Frame 067381/0745 →
RELEASE OF SECURITY INTEREST Recorded May 7, 2024
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: THRYV, INC.
Reel/Frame 067341/0434 →
SECURITY INTEREST Recorded May 3, 2024
From: THRYV, INC.
To: CITIZENS BANK, N.A.
Reel/Frame 067310/0627 →
SECURITY INTEREST Recorded May 1, 2024
From: THRYV, INC.
To: CITIZENS BANK, N.A.
Reel/Frame 067287/0759 →
RELEASE OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Mar 2, 2021
From: WILMINGTON TRUST, NATIONAL ASSOCIATION., AS ADMINISTRATIVE AGENT
To: THRYV, INC. (FORMERLY KNOWN AS DEX MEDIA, INC.); THRYV HOLDINGS, INC. (FORMERLY KNOWN AS DEX MEDIA HOLDINGS, INC.)
Reel/Frame 055472/0592 →
SECURITY INTEREST Recorded Mar 1, 2021
From: THRYV, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 055452/0258 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 25, 2020
From: YELLOWPAGES.COM, LLC
To: THRYV, INC.
Reel/Frame 052071/0589 →
CORRECTIVE ASSIGNMENT TO CORRECT THE NATURE OF CONVEYANCE PREVIOUSLY RECORDED AT REEL: 043183 FRAME: 0734. ASSIGNOR(S) HEREBY CONFIRMS THE RELEASE OF SECURITY INTEREST. Recorded Aug 9, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YELLOWPAGES.COM LLC
Reel/Frame 043493/0648 →
SECURITY INTEREST Recorded Jul 28, 2017
From: YELLOWPAGES.COM LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 043363/0518 →
SECURITY INTEREST Recorded Jul 13, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YELLOWPAGES.COM LLC
Reel/Frame 043183/0734 →
SECURITY AGREEMENT Recorded Jul 3, 2017
From: YP LLC; YELLOWPAGES.COM LLC; YP ADVERTISING & PUBLISHING LLC; PRINT MEDIA LLC; DEX MEDIA HOLDINGS, INC.; CERBERUS YP DIGITAL BLOCKER LLC; CERBERUS YP BLOCKER LLC; YP HOLDINGS LLC; PRINT MEDIA HOLDINGS LLC; YP INTERMEDIATE HOLDINGS CORP.; YP WESTERN HOLDINGS CORP.; YP SOUTHEAST HOLDINGS CORP.; YP MIDWEST HOLDINGS CORP.; YP CONNECTICUT HOLDINGS CORP.; PLUSMO HOLDINGS CORP.; INGENIO HOLDINGS CORP.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 043074/0794 →
SECURITY AGREEMENT Recorded Dec 1, 2016
From: YELLOWPAGES.COM LLC
To: PNC BANK, NATIONAL ASSOCIATION, AS AGENT
Reel/Frame 040540/0948 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 17, 2015
From: ALTBERG, EBBE; FABER, SCOTT; HIRSON, RON; VAN DER LINDEN, SEAN
To: UTBK, INC.
Reel/Frame 035854/0348 →
MERGER Recorded Jan 9, 2015
From: YP INTERACTIVE LLC
To: YELLOWPAGES.COM LLC
Reel/Frame 034747/0850 →
CHANGE OF NAME Recorded Jul 1, 2014
From: UTBK, INC.
To: UTBK LLC.
Reel/Frame 033264/0454 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 1, 2014
From: UTBK LLC
To: INGENIO LLC
Reel/Frame 033225/0248 →
CHANGE OF NAME Recorded Jun 4, 2014
From: INGENIO LLC
To: YP INTERACTIVE LLC
Reel/Frame 033085/0126 →