IP Library Granted Patent US 8,831,573
Granted Patent B2
US 8,831,573 · App. 13/930,210 · Granted Sep 9, 2014

Video greetings for voicemail systems

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Quick Facts
Patent No.
US 8,831,573
App. No.
13/930,210
Granted
Sep 9, 2014
Kind
B2
Abstract

A method for operating a voicemail system can include receiving a call at the voicemail system, wherein the call originates from a calling party device, determining if the calling party device is compatible with a video greeting feature, sending a video greeting to the called party device if it is determined that the calling party device is compatible with the video greeting feature, and recording a voicemail message received in response to the video greeting being played on the called party device. Another method can include sending a video greeting identifier to the called party device, the video greeting identifier being used to identify a video greeting stored on the calling party device. Methods for operating a mobile device and a voicemail system are also disclosed.

Claims (44)

1. A voicemail system comprising:

a processor; and

a memory that stores instructions which, when executed by the processor, cause the processor to perform operations comprising

receiving a call from a calling party device associated with a calling party,

determining if a video greeting is stored on the calling party device, wherein the video greeting is associated with a called party device, and wherein the video greeting is to be played to the calling party in solicitation of a voice message from the calling party,

sending a video greeting identifier to the calling party device, the video greeting identifier being associated with a called party and used to identify the video greeting stored on the calling party device to cause the calling party device to play the video greeting to the calling party in solicitation of a voice message from the calling party, and

recording a voicemail message from the calling party.

2. The voicemail system of claim 1 , wherein recording the voicemail message comprises recording the voicemail message having been received in response to the video greeting being played on the calling party device.

3. The voicemail system of claim 1 , wherein the operations further comprise determining if a video greeting feature is enabled for a voicemail account associated with the called party.

4. The voicemail system of claim 1 , wherein determining if the video greeting is stored on the calling party device comprises determining if the video greeting is available based upon video greeting information comprising a mobile subscriber integrated services digital network number of the calling party and an indication as to whether the video greeting has been saved on the calling party device.

5. The voicemail system of claim 4 , wherein the video greeting information is retrieved from at least one of the voicemail system, a subscriber database, a database, a server, or a network entity.

6. The voicemail system of claim 1 , wherein determining if the video greeting is stored on the calling party device comprises querying the calling party device to determine if the video greeting is available.

7. The voicemail system of claim 1 , wherein the operations further comprise:

determining whether the calling party device is compatible with a video greeting feature; and

in response to determining that the calling party device is not compatible with the video greeting feature, playing an audio greeting.

8. The voicemail system of claim 7 , wherein recording the voicemail greeting comprises recording the voicemail message in response to the audio greeting.

9. The voicemail system of claim 1 , wherein the operations further comprise if the video greeting is not stored on the calling party device, sending the video greeting to the calling party device.

10. A mobile device associated with a calling party, the mobile device comprising:

a display;

a processor; and

a memory that stores instructions which, when executed by the processor, cause the processor to perform operations comprising

receiving a query from a voicemail system, the query comprising a video greeting identifier that corresponds to a called party,

determining if a video greeting corresponding to the video greeting identifier is available on the mobile device,

responding to the query from the voicemail system to notify the voicemail system whether the video greeting corresponding to the video greeting identifier is available on the mobile device,

if the video greeting corresponding to the video greeting identifier is not available on the mobile device,

retrieving, using the video greeting identifier, the video greeting to be played to the calling party in solicitation of a voice message from the calling party, and

presenting, on the display, the video greeting to the calling party, and

if the video greeting corresponding to the video greeting identifier is available on the mobile device, presenting, on the display, the video greeting to the calling party.

11. The mobile device of claim 10 , wherein the operations further comprise, in response to presenting, on the display, the video greeting to the calling party:

receiving the voice message from the calling party; and

sending the voice message to a voicemail system.

12. The mobile device of 10 , wherein retrieving, using the video greeting identifier, the video greeting comprises receiving the video greeting from the voicemail system.

13. A non-transitory computer-readable storage medium comprising instructions executable by a processor of a mobile device to cause the mobile device to perform operations comprising:

receiving a query from a voicemail system, the query comprising a video greeting identifier that corresponds to a called party,

determining if a video greeting corresponding to the video greeting identifier is available on the mobile device,

responding to the query from the voicemail system to notify the voicemail system whether the video greeting corresponding to the video greeting identifier is available on the mobile device,

if the video greeting corresponding to the video greeting identifier is not available on the mobile device,

retrieving, using the video greeting identifier, the video greeting to be played to a calling party in solicitation of a voice message from the calling party; and

presenting, on a display, the video greeting to the calling party;

if the video greeting corresponding to the video greeting identifier is available on the mobile device, presenting, on the display, the video greeting to the calling party.

14. The non-transitory computer-readable storage medium of claim 13 , wherein the operations further comprise, in response to presenting, on the display, the video greeting to the calling party:

receiving the voice message from the calling party; and

sending the voice message to a voicemail system.

15. The non-transitory computer-readable storage medium of claim 13 , wherein retrieving, using the video greeting identifier, the video greeting comprises receiving the video greeting from the voicemail system.

Assignments (3)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 9, 2023
From: NUANCE COMMUNICATIONS, INC.
To: MICROSOFT TECHNOLOGY LICENSING, LLC
Reel/Frame 065531/0665 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 26, 2017
From: AT&T MOBILITY II LLC
To: NUANCE COMMUNICATIONS, INC.
Reel/Frame 041494/0590 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 28, 2013
From: SIGMUND, WILLIAM JOSEPH; ZUBAS, MICHAEL ROBERT; RAINER, BRIAN KEITH
To: AT&T MOBILITY II LLC
Reel/Frame 030708/0368 →