IP Library Granted Patent US 9,426,191
Granted Patent B2
US 9,426,191 · App. 13/969,479 · Granted Aug 23, 2016

System and method for service specific notification

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Quick Facts
Patent No.
US 9,426,191
App. No.
13/969,479
Granted
Aug 23, 2016
Kind
B2
Abstract

A flexible, programmable messaging system and method for associating specific happenings with particular services and users associated with those services is disclosed. The contact means for the users are held in a single database with retrievable historical information regarding the user and/or the service. Users and administrators are defined where the user may exercise a group of predetermine privileges. Users may subscribe and un-subscribe to one or more services. The administrator may exercise more privileges or all the privileges, and the additional privileges will include creating messages related to specific happenings, editing of the billing for the service, editing subscription forms, managing the members of a service and tracking the delivery of message. The presentation pages and the messaging format are arranged using templates with predetermined information and formats that may be programmable. The system is arranged in a client/server arrangement where standard servers can be used. The users administrators, and messaging systems include virtually all forms of communications.

Claims (18)

1. Apparatus comprising:

a communication interface configured to communicate with a message delivery system and adapted to cause, via the message delivery system, a given event-specific message to be sent to a corresponding list of recipients;

a trigger interface configured to receive an indication that a given event has occurred and to trigger sending of the given event-specific message;

non-transitory computer-readable media encoded subscriber-originated recipient list data representing the corresponding list of recipients, where the corresponding list of recipients originated from inputs by event subscribers; and

a display including a user interface configured to display and receive input from, via a computer screen display, plural sets of screen-displayed destination setting selection indicators for individually configuring sets of destination settings for corresponding event types, each set of destination settings corresponding to a corresponding one of plural selectable event types selectable for causing corresponding triggered messages to be sent including sending the given event-specific message to the corresponding list of recipients, where individual ones of the selectable event types for a given user have corresponding differently configurable sets of destination settings, whereby the given user's selected destination settings for one selected event type cause one event-specific message to be sent to one device of the given user and the given user's selected destination settings for another selected event type cause another event-specific message to be sent to another device of the given user that is different than the one device.

2. The apparatus according to claim 1 , wherein the message includes a notification message.

3. The apparatus according to claim 1 , wherein the trigger interface includes a machine-embodied application program interface configured to receive an automated indication that the given event has occurred.

4. The apparatus according to claim 1 , wherein the trigger interface includes an administrator trigger happening input configured to receive an indication of the given event occurrence via a computer screen interface.

5. The apparatus according to claim 1 , wherein the non-transitory computer-readable media encoded subscriber-originated recipient list data includes an XML document submitted to the delivery system by the communication interface via an HTTP protocol.

6. The apparatus according to the claim 5 , wherein the XML document represents a list of targeted deliveries, based on all the subscribers to the event and based on references to the subscriber's schedules to determine how and when each subscriber is to be contacted.

7. The apparatus according to claim 1 , further comprising non-transitory computer-readable media encoded provider-originated recipient list data representing a provider-originated list of recipients.

8. The apparatus according to claim 1 , wherein the user interface includes a subscriber interface for subscribers to configure event notification settings.

9. The apparatus according to claim 1 , wherein the trigger interface includes a provider event notification creation interface configured to receive, via computer screen input, information to create a given event notification corresponding to a given type.

10. The apparatus according to claim 9 , wherein the provider event notification creation interface includes a wizard user interface sequence generator.

11. The apparatus according to claim 9 , wherein the event notification creation provider interface includes an event selection interface.

12. The apparatus according to claim 11 , wherein the event selection interface comprises a computer screen interface.

13. The apparatus according to claim 1 , wherein the user interface includes graphical user interface.

14. The apparatus according to claim 1 , wherein the user interface includes a standard web browser.

Assignments (5)
CORRECTIVE ASSIGNMENT TO CORRECT THE FIFTH INVENTOR NAME PREVIOUSLY RECORDED AT REEL: 018830 FRAME: 0793. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Jun 15, 2016
From: CASTANHO, RICK; DELANEY, JEFFREY; KIRTLEY, WILLIAM HARRY; KUSZEWSKI, ROBERT; MATHEWS, ROBERT; PAGE, DAVID A.; WARDEN, GREGORY CHARLES
To: ENVOYWORLDWIDE, INC.
Reel/Frame 039024/0737 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 30, 2016
From: VAROLII CORPORATION
To: NUANCE COMMUNICATIONS, INC.
Reel/Frame 038137/0709 →
RELEASE OF SECURITY INTEREST Recorded Mar 22, 2016
From: WELLS FARGO CAPITAL FINANCE, LLC
To: VAROLII CORPORATION
Reel/Frame 038061/0640 →
RELEASE OF SECURITY INTEREST Recorded Mar 15, 2016
From: WELLS FARGO CAPITAL FINANCE, LLC
To: VAROLII CORPORATION
Reel/Frame 037977/0749 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 26, 2013
From: VAROLII CORPORATION
To: NUANCE COMMUNICATIONS, INC.
Reel/Frame 031728/0121 →