IP Library Granted Patent US 9,300,703
Granted Patent B2
US 9,300,703 · App. 13/972,626 · Granted Mar 29, 2016

Systems and methods to provide telephonic connections via concurrent calls

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Quick Facts
Patent No.
US 9,300,703
App. No.
13/972,626
Granted
Mar 29, 2016
Kind
B2
Abstract

Methods and apparatuses to present communication references to connect people for real time communications via concurrent calls. One embodiment includes: responsive to a search request, identifying information of an entity according to the search request; associating a telephonic reference with the information of the entity; providing the telephonic reference for presentation with the information of the entity to a user; and responsive to a request made via the telephonic reference for a telephonic connection between the user and the entity, initiating a plurality of concurrent calls to a plurality of telephonic references of the entity or a plurality of concurrent calls to a plurality of telephonic references of the user.

Claims (46)

1. A method, comprising:

generating, by a server system, a content object for a callee, wherein the content object comprises information of a callee and the content object is associated with a telephonic reference and the information of the callee comprises a first version of a plurality of different telephonic references of the callee;

transmitting, by the server system, the content object, over a network, for presentation of content to a user;

processing a transmission received by the server system, via the telephonic reference, the transmission corresponding to a request from the user for a telephonic connection to the callee;

initiating, by the server system, a first plurality of concurrent calls using a second version of the plurality of different telephonic references of the callee where each call of the first plurality of concurrent calls is to a respective telephonic reference of the plurality of different telephonic references, wherein each telephonic reference of the plurality of different telephonic references is called for a predetermined period of time; and

in response to the first plurality of concurrent calls being answered within the predetermined period of time, joining using the server system the first plurality of concurrent calls into a conference.

2. The method of claim 1 , wherein the request made via the telephonic reference is received in a call to a connection server at the telephonic reference associated with the information; and the method further comprises:

identifying the plurality of different telephonic references of the callee based on the telephonic reference associated with the information in response to the received call.

3. The method of claim 2 , wherein the telephonic reference associated with the information of the callee comprises one of: a telephone number of the connection server without an extension, a telephone number of the connection server with an extension, a session initiation protocol uniform resource identifier, a user identifier of an instant messaging network, or a voice over Internet protocol user identifier.

4. The method of claim 2 , further comprising:

responsive to a call among the first plurality of the concurrent calls being answered at a first one of the plurality of different telephonic references of the callee, connecting the call received at the connection server and the call answered at the first one of the plurality of different telephonic references of the callee.

5. The method of claim 4 , further comprising:

responsive to a request from the callee, initiating at least one concurrent call to a subset of the plurality of different telephonic references of the callee, the subset not including the first one of the plurality of different telephonic references; and

responsive to a call among the at least one concurrent call to the subset being answered at a second one of the plurality of different telephonic references of the callee, joining the call received at the connection server, the call answered at the first one of the plurality of different telephonic references of the callee, and the call answered at the second one of the plurality of different telephonic references of the callee into a conference.

6. The method of claim 5 , wherein the request from the callee comprises a dual-tone multi frequency signal received from the callee in the call answered at the first one of the plurality of different telephonic references of the callee.

7. The method of claim 5 , wherein the request from the callee is received in one or more of: a web message, an instant message, a hypertext transfer protocol request, an email message, a short message service message, and/or a multimedia messaging service message.

8. The method of claim 4 , further comprising:

responsive to a request from the callee, initiating a call to a telephonic reference specified in the request from the callee; and

joining the call received at the connection server, the call answered at the first one of the plurality of different telephonic references of the callee, and the call to the different telephonic references specified in the request from the callee.

9. The method of claim 1 , wherein the request made via the telephonic reference associated with the information is received in a message requesting a callback to the user; and the message includes the telephonic reference associated with the information.

10. The method of claim 9 , wherein a second plurality of concurrent calls to a plurality of telephonic references of the user are initiated within a time window specified by the user in the request.

11. The method of claim 1 , wherein a second plurality of concurrent calls to a plurality of telephonic references of the user are initiated responsive to the callee answering one of the first plurality of concurrent calls to the plurality of different telephonic references of the callee.

12. The method of claim 1 , further comprising:

assigning a reference to represent the plurality of telephonic references of the user; and

sending to the callee a message including the reference assigned to represent the plurality of telephonic references of the user;

wherein the second plurality of concurrent calls to the plurality of telephonic references of the user are initiated in response to a request including the reference assigned to represent the plurality of telephonic references of the user.

13. The method of claim 1 , wherein one of the first plurality of concurrent calls to the plurality of different telephonic references of the callee is a call for a peer to peer connection between a device of the callee and a device of the user.

14. The method of claim 1 , wherein the first plurality of concurrent calls to the plurality of different telephonic references of the callee are initiated from a device of the user.

15. The method of claim 1 , wherein the telephonic reference associated with the information of the callee comprises an encrypted version of the plurality of telephonic references of the callee.

16. The method of claim 1 , wherein each of the plurality of different telephonic references is associated with a different respective device of the callee.

17. The method of claim 1 , wherein information of the callee is dynamically associated with the telephonic reference when the information of the callee is presented to the user.

18. The method of claim 1 , further comprising:

charging a user a fee on behalf of the callee for a transaction carried out over a telephonic connection between the callee and the user established via the telephonic reference associated with the information of the callee.

19. A non-transitory machine readable media storing instructions, which instructions, when executed by a server system, cause the configured to instruct a server system to at least:

generate a content object for a callee, wherein the content object comprises information of a callee and that the content object is associated with a telephonic reference and the information of the callee comprises a first version of a plurality of different telephonic references of the callee;

transmit the content object, over a network, for presentation of content to a user;

process a transmission received by the server system, via the telephonic reference, the transmission corresponding to a request from the user for a telephonic connection to the callee;

initiate a first plurality of concurrent calls using a second version of the plurality of different telephonic references of the callee where each call of the first plurality of concurrent calls is to a respective telephonic reference of the plurality of different telephonic references, wherein each telephonic reference of the plurality of different telephonic references is called for a predetermined period of time; and

in response to the first plurality of concurrent calls being answered within the predetermined period of time, join using the server system the first plurality of concurrent calls into a conference.

20. A server system, comprising:

one or more servers comprising at least one processor, and a memory coupled to the at least one processor and storing instructions configured to cause the server system to at least:

generate a content object for a callee so that the content object comprises information of a callee, wherein the content object is associated with a telephonic reference and the information of the callee comprises a first version of a plurality of different telephonic references of the callee;

transmit the content object, over a network, for presentation of content to a user;

processing a transmission received by the server system, via the telephonic reference, the transmission corresponding to a request from the user for a telephonic connection to the callee;

initiate a first plurality of concurrent calls using a second version of the plurality of different telephonic references of the callee where each call of the first plurality of concurrent calls is to a respective telephonic reference of the plurality of different telephonic references wherein each telephonic reference of the plurality of different telephonic references is called for a predetermined period of time; and

in response to the first plurality of concurrent calls being answered within the predetermined period of time, join the first plurality of concurrent calls into a conference.

Assignments (22)
RELEASE OF SECURITY INTEREST Recorded Jan 7, 2025
From: PNC BANK, NATIONAL ASSOCIATION, AS AGENT
To: YELLOWPAGES.COM LLC
Reel/Frame 069830/0618 →
RELEASE OF SECURITY INTEREST Recorded May 10, 2024
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: DEX MEDIA, INC.; YP LLC; YELLOWPAGES.COM LLC; YP ADVERTISING & PUBLISHING LLC; PRINT MEDIA LLC; CERBERUS YP DIGITAL BLOCKER LLC; CERBERUS YP BLOCKER LLC; YP HOLDINGS LLC; PRINT MEDIA HOLDINGS LLC; YP INTERMEDIATE HOLDINGS CORP.; YP WESTERN HOLDINGS CORP.; YP SOUTHEAST HOLDINGS CORP.; YP MIDWEST HOLDINGS CORP.; YP CONNECTICUT HOLDINGS CORP.; PLUSMO HOLDINGS CORP.; INGENIO HOLDINGS CORP.
Reel/Frame 067381/0745 →
RELEASE OF SECURITY INTEREST Recorded May 7, 2024
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: THRYV, INC.
Reel/Frame 067341/0434 →
SECURITY INTEREST Recorded May 3, 2024
From: THRYV, INC.
To: CITIZENS BANK, N.A.
Reel/Frame 067310/0627 →
SECURITY INTEREST Recorded May 1, 2024
From: THRYV, INC.
To: CITIZENS BANK, N.A.
Reel/Frame 067287/0759 →
RELEASE OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Mar 2, 2021
From: WILMINGTON TRUST, NATIONAL ASSOCIATION., AS ADMINISTRATIVE AGENT
To: THRYV, INC. (FORMERLY KNOWN AS DEX MEDIA, INC.); THRYV HOLDINGS, INC. (FORMERLY KNOWN AS DEX MEDIA HOLDINGS, INC.)
Reel/Frame 055472/0592 →
SECURITY INTEREST Recorded Mar 1, 2021
From: THRYV, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 055452/0258 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 25, 2020
From: YELLOWPAGES.COM, LLC
To: THRYV, INC.
Reel/Frame 052071/0589 →
CORRECTIVE ASSIGNMENT TO CORRECT THE NATURE OF CONVEYANCE PREVIOUSLY RECORDED AT REEL: 043194 FRAME: 0505. ASSIGNOR(S) HEREBY CONFIRMS THE SECURITY INTEREST. Recorded Aug 14, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YP INTERACTIVE LLC
Reel/Frame 043544/0720 →
CORRECTIVE ASSIGNMENT TO CORRECT THE NATURE OF CONVEYANCE PREVIOUSLY RECORDED AT REEL: 043183 FRAME: 0734. ASSIGNOR(S) HEREBY CONFIRMS THE RELEASE OF SECURITY INTEREST. Recorded Aug 9, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YELLOWPAGES.COM LLC
Reel/Frame 043493/0648 →
SECURITY INTEREST Recorded Jul 28, 2017
From: YELLOWPAGES.COM LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 043363/0518 →
SECURITY INTEREST Recorded Jul 14, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YP INTERACTIVE LLC
Reel/Frame 043194/0585 →
SECURITY INTEREST Recorded Jul 13, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YELLOWPAGES.COM LLC
Reel/Frame 043183/0734 →
SECURITY AGREEMENT Recorded Jul 3, 2017
From: YP LLC; YELLOWPAGES.COM LLC; YP ADVERTISING & PUBLISHING LLC; PRINT MEDIA LLC; DEX MEDIA HOLDINGS, INC.; CERBERUS YP DIGITAL BLOCKER LLC; CERBERUS YP BLOCKER LLC; YP HOLDINGS LLC; PRINT MEDIA HOLDINGS LLC; YP INTERMEDIATE HOLDINGS CORP.; YP WESTERN HOLDINGS CORP.; YP SOUTHEAST HOLDINGS CORP.; YP MIDWEST HOLDINGS CORP.; YP CONNECTICUT HOLDINGS CORP.; PLUSMO HOLDINGS CORP.; INGENIO HOLDINGS CORP.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 043074/0794 →
SECURITY AGREEMENT Recorded Dec 1, 2016
From: YELLOWPAGES.COM LLC
To: PNC BANK, NATIONAL ASSOCIATION, AS AGENT
Reel/Frame 040540/0948 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 17, 2015
From: ALTBERG, EBBE; CIESLA, JUDITH LYNN; FABER, SCOTT; HIRSON, RON; VAN DER LINDEN, SEAN
To: UTBK, INC.
Reel/Frame 035854/0569 →
MERGER Recorded Jan 9, 2015
From: YP INTERACTIVE LLC
To: YELLOWPAGES.COM LLC
Reel/Frame 034747/0850 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 1, 2014
From: UTBK LLC
To: INGENIO LLC
Reel/Frame 033225/0248 →
CHANGE OF NAME Recorded Jul 1, 2014
From: UTBK, INC.
To: UTBK LLC.
Reel/Frame 033264/0454 →
CHANGE OF NAME Recorded Jun 4, 2014
From: INGENIO LLC
To: YP INTERACTIVE LLC
Reel/Frame 033085/0126 →
GRANT OF SECURITY INTEREST IN PATENT RIGHTS Recorded Mar 3, 2014
From: YP INTERACTIVE LLC (FORMERLY KNOWN AS INGENIO LLC)
To: JPMORGAN CHASE BANK, N.A, AS ADMINISTRATIVE AGENT
Reel/Frame 032382/0791 →
GRANT OF SECURITY INTEREST -- PATENTS Recorded Feb 28, 2014
From: YP INTERACTIVE LLC (FORMERLY KNOWN AS INGENIO LLC)
To: PNC BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 032372/0639 →