Providing access to information of multiple types via coordination of distinct information services
View Patent ↗Techniques are described for providing users of client devices with coordinated access to Information and/or functionality of multiple types, such as by using multiple types of connections to multiple information services of distinct types that exchange context information related to activities of the users and/or clients. The client devices can be, for example, wireless devices with multiple distinct modes (e.g., voice and data modes) for different types of connections with different types of servers (e.g., voice servers and data servers). In some situations, coordination between different servers allows multiple distinct interaction sessions of different types with different servers to remain synchronized or otherwise coordinated over time as the user performs interactions via the different sessions. This abstract is provided to comply with rules requiring an abstract, and is not intended to be used to interpret or limit the scope or meaning of the claims.
1. A method for accessing information of multiple types, comprising:
a first client device executing an application on the first client device, the application comprising instructions stored in a memory of the first client device;
the application enabling a user of the first client device to interact with content via the application executing on the first client device, the first client device supporting multiple modes for establishing different types of connections with different types of servers;
in response to a user request to send the content to a second client device, the first client device switching from a first type of connection to a second type of connection; and
the first client device sending the content from the first client device to the second client device using the second type of connection.
2. The method according to claim 1 , wherein the client device is a mobile device, a wireless device, or a phone.
3. The method according to claim 1 , wherein the content comprises at least a document, an email, a voice mail, a photo, an image, a fax, or a video.
4. The method according to claim 1 , wherein the switching from the first type of connection to the second type of connection is performed automatically without action by the user of the first client device.
5. The method according to claim 1 , wherein the switching from the first type of connection to the second type of connection is initiated by the first client device.
6. The method according to claim 1 , further comprising:
the first client device switching from the second type of connection back to the first type of connection after the content is sent.
7. The method according to claim 1 , further comprising:
the application determining the first type of connection;
the application selecting a client device mode based on the first type of connection determined;
the application retrieving information about the first client device, the user of the first client device, or a combination thereof;
the application utilizing the information retrieved and the client device mode selected to establish a connection with a server computer over a network connection; and
the application initiating an interaction session with the server computer for exchanging data in the client device mode selected.
8. A computer program product comprising at least one non-transitory computer readable medium storing instructions translatable by at least one processor to perform:
enabling a user of a first client device to interact with content, the first client device supporting multiple modes for establishing different types of connections with different types of servers;
in response to a user request to send the content to a second client device, causing the first client device to switch from a first type of connection to a second type of connection; and
sending the content from the first client device to the second client device using the second type of connection.
9. The computer program product of claim 8 , wherein the client device is a mobile device, a wireless device, or a phone.
10. The computer program product of claim 8 , wherein the content comprises at least a document, an email, a voice mail, a photo, an image, a fax, or a video.
11. The computer program product of claim 8 , wherein the switching from the first type of connection to the second type of connection is performed automatically without action by the user of the first client device.
12. The computer program product of claim 8 , wherein the switching from the first type of connection to the second type of connection is initiated by the first client device.
13. The computer program product of claim 8 , wherein the at least one non-transitory computer readable medium stores further instructions translatable by the at least one processor to perform:
switching from the second type of connection back to the first type of connection after the content is sent.
14. The computer program product of claim 8 , wherein the at least one non-transitory computer readable medium stores further instructions translatable by the at least one processor to perform:
determining the first type of connection;
selecting a client device mode based on the first type of connection determined;
retrieving information about the first client device, the user of the first client device, or a combination thereof;
utilizing the information retrieved and the client device mode selected to establish a connection with a server computer over a network connection; and
initiating an interaction session with the server computer for exchanging data in the client device mode selected.
15. A system for accessing information of multiple types, comprising:
at least one processor; and
at least one non-transitory computer readable medium storing instructions translatable by the at least one processor to perform:
enabling a user of a first client device to interact with content, the first client device supporting multiple modes for establishing different types of connections with different types of servers;
in response to a user request to send the content to a second client device, causing the first client device to switch from a first type of connection to a second type of connection; and
sending the content from the first client device to the second client device using the second type of connection.
16. The system of claim 15 , wherein the client device is a mobile device, a wireless device, or a phone.
17. The system of claim 15 , wherein the content comprises at least a document, an email, a voice mail, a photo, an image, a fax, or a video.
18. The system of claim 15 , wherein the switching from the first type of connection to the second type of connection is performed automatically without action by the user of the first client device.
19. The system of claim 15 , wherein the switching from the first type of connection to the second type of connection is initiated by the first client device.
20. The system of claim 15 , wherein the at least one non-transitory computer readable medium stores further instructions translatable by the at least one processor to perform:
switching from the second type of connection back to the first type of connection after the content is sent.