System and method for agent-based integration of instant messaging and video communication systems
A method and related apparatus for initiating videoconferences in instant messaging systems is described, including using an agent to represent the videoconferencing system into the instant messaging system and enabling control using hyperlinked information posted by the agent into the instant messaging message area.
1. A system for instant messaging and at least one of audio and video communication over a network, the system comprising:
one or more instant messaging servers;
at least one of an audio and a video communication server;
one or more instant messaging clients coupled to the one or more instant messaging servers over the network;
at least one of an audio and a video communication client coupled to the at least one communication server over the network; and
a computer-based agent coupled to the one or more instant messaging servers and the at least one communication server;
wherein the agent is configured to respond to instant messaging invitations by placing a meeting URL in an instant messaging chat where it is invited.
2. The system of claim 1 , further comprising:
a gateway coupled to the one or more instant messaging servers and the at least one communication server,
wherein the meeting URL is configured so that if the at least one communication client is not available where the URL is accessed, it directs the instant messaging client where the URL is accessed to connect to the at least one communication server using the gateway.
3. The system of claim 1 , wherein the agent is further configured to place one or more additional URLs to the instant messaging chat where it is invited, wherein the one or more additional URLs are configured to provide control for the audio or video communication session.
4. The system of claim 1 , wherein the agent is further configured to parse text placed in the chat by the one or more instant messaging clients and respond to commands associated with it.
5. A method for instant messaging and communication over a network coupling one or more instant messaging clients to one or more instant messaging servers and at least one communication server, the method comprising:
providing a computer-based agent to the one or more instant messaging servers and the at least one communication server;
receiving, at the agent, an instant message invitation;
placing, with the agent, a meeting URL in an instant message chat where it is invited to initiate at least one of audio and video communication using the at least one communication server.
6. The method of claim 5 , further comprising:
if the at least one communication client is not available where the URL is accessed, directing, by the meeting URL, the instant messaging client where the URL is accessed to connect to the at least one communication server using a gateway.
7. The method of claim 5 , further comprising:
placing, by the agent, one or more additional URLs to the instant messaging chat where it is invited,
wherein the one or more additional URLs are configured to provide control for the audio or video communication session.
8. The method of claim 5 , further comprising
parsing, by the agent, text placed in the chat by the one or more instant messaging clients; and
responding to commands associated with the agent.
9. A non-transitory computer readable medium comprising a set of executable instructions to direct a processor to perform the method in claim 5 .
10. A non-transitory computer readable medium comprising a set of executable instructions to direct a processor to perform the method in claim 6 .
11. A non-transitory computer readable medium comprising a set of executable instructions to direct a processor to perform the method in claim 7 .
12. A non-transitory computer readable medium comprising a set of executable instructions to direct a processor to perform the method in claim 8 .
13. The system of claim 1 , wherein the meeting URL enables a guest user to access the at least one of the audio and the video communication client regardless of whether the guest user has log in privileges.
14. The method of claim 5 , wherein the meeting URL enables a guest user to access the at least one of audio and video communication using the at least one communication server regardless of whether the guest user has log in privileges.
15. A non-transitory computer readable medium comprising a set of executable instructions to direct a processor to perform the method in claim 14 .