IP Library Granted Patent US 10,223,230
Granted Patent B2
US 10,223,230 · App. 14/024,454 · Granted Mar 5, 2019

Method and system for predicting storage device failures

Inventor: Robert B. Jacoby (Merrimack, NH)
Assignee: Dell Products, LP
G06F11/3034G06F11/008G06F11/3409G06F11/3485
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Quick Facts
Patent No.
US 10,223,230
App. No.
14/024,454
Filed
Sep 11, 2013
Granted
Mar 5, 2019
Kind
B2
Art Unit
2114
USPC
714/47.3
Abstract

The invention pertains to a method and information handling system (IHS) for predicting storage device failures. An embodiment of the method of the present invention begins by obtaining data regarding input and output of the at least one storage device. Next, the obtained data is normalized to determine a duty cycle of the at least one storage device. Finally, using the normalized data, a likelihood of failure of the at least one storage device is determined. In another example embodiment, a failure indicator is associated with the at least one storage device based upon the determined likelihood of failure.

Claims (68)

1. A computer implemented method of predicting storage device failures, the method comprising:

obtaining, in computer memory, data regarding reads and writes committed by an operating system to a logical storage device, the logical storage device implemented by a plurality of independent physical drives in a RAID configuration;

accessing the data in the computer memory and determining a normalized duty cycle for each physical drive of the logical storage device as a function of the accessed data regarding reads and writes committed by the operating system and the RAID configuration, each duty cycle corresponding to a total number of reads and writes of a respective physical drive in the plurality of physical drives and, wherein determining the normalized duty cycle for each physical drive as a function of the RAID configuration includes determining a respective total number of reads and writes of each physical drive based on a number of reads and writes to each respective physical drive for each read and write committed by the operating system to the logical storage device wherein, the number of reads and writes to each physical drive for each read and write committed by the operating system is a result of the RAID configuration of the physical drives;

determining a likelihood of failure of the logical storage device based on values of the duty cycles determined, wherein higher duty cycle indicates increased likelihood of failure;

populating a database with an indication of the likelihood of failure of the logical storage device determined;

determining a likelihood of failure for each physical drive in the plurality of physical drives based on the duty cycles determined; and

replacing at least one of the physical drives based on the likelihood of failures determined for each physical drive.

2. The method of claim 1 wherein the obtained data includes device configuration information and the obtained data comprises at least one of:

a number of reads;

a number of writes;

a size of one or more reads;

a size of one or more writes;

a number of Redundant Array of Independent Disk (RAID) sets;

a total number of disks;

a number of disks per RAID set; and

a full/partial stripe ratio.

3. The method of claim 1 wherein the indication of the likelihood of failure is a high, medium, or low failure indicator.

4. The method of claim 1 further comprising:

obtaining pre-established failure data based upon one or more hardware characteristics of the physical drives implementing the logical storage device; and

modifying the determined likelihood of failure of the logical storage device using the obtained pre-established failure data.

5. The method of claim 4 wherein the indication of the likelihood of failure is a high, medium, or low failure indicator, and the method further comprising:

modifying the indication to be one of high-plus, medium-plus, or low-plus using the pre-established failure data.

6. The method of claim 4 wherein the pre-established failure data based upon one or more hardware characteristics of the physical drives implementing the logical storage device comprises at least one of:

storage device size;

storage device speed;

storage device class; and

RAID type.

7. The method of claim 1 further comprising:

generating and sending an electronic notification based on the likelihood of failure of the logical storage device determined.

8. The method of claim 1 further comprising:

generating and sending an electronic notification based on the likelihood of failures determined for each physical drive.

9. An information handling system (IHS) comprising:

a processor; and

a memory with computer code instructions stored therein, the memory operatively coupled to said processor such that the computer code instructions configure the processor to implement:

a data module configured to obtain, in computer memory, data regarding reads and writes committed by an operating system to a logical storage device, the logical storage device implemented by a plurality of independent physical drives in a RAID configuration;

a normalizing module communicatively coupled to the data module and configured to access the data in the computer memory and determine a normalized duty cycle for each physical drive of the logical storage device as a function of the accessed data regarding reads and writes committed by the operating system and the RAID configuration, each duty cycle corresponding to a total number of reads and writes of a respective physical drive in the plurality of physical drives and, wherein determining the normalized duty cycle for each physical drive as a function of the RAID configuration includes determining a respective total number of reads and writes of each physical drive based on a number of reads and writes to each respective physical drive for each read and write committed by the operating system to the logical storage device wherein, the number of reads and writes to each physical drive for each read and write committed by the operating system is a result of the RAID configuration of the physical drives;

an assessment module configured to:

determine a likelihood of failure of the logical storage device based on values of the duty cycles determined, wherein higher duty cycle indicates increased likelihood of failure;

populate a database with an indication of the likelihood of failure of the logical storage device determined;

determine a likelihood of failure for each physical drive in the plurality of physical drives based on the duty cycles determined; and

replace at least one of the physical drives based on the likelihood of failures determined for each physical drive.

10. The IHS of claim 9 wherein the obtained data includes device configuration information and the obtained data comprises at least one of:

a number of reads;

a number of writes;

a size of one or more reads;

a size of one or more writes;

a number of Redundant Array of Independent Disk (RAID) sets;

a total number of disks;

a number of disks per RAID set; and

a full/partial stripe ratio.

11. The IHS of claim 9 wherein the indication of the likelihood of failure is a high, medium, or low failure indicator.

12. The IHS of claim 9 wherein:

the data module is further configured to obtain pre-established failure data based upon one or more hardware characteristics of the physical drives implementing the logical storage device; and

the assessment module is further configured to modify the determined likelihood of failure of the logical storage device using the obtained pre-established failure data.

13. The IHS of claim 12 wherein the indication of the likelihood of failure is a high, medium, or low failure indicator and the assessment module is further configured to:

modify the indication to be one of high-plus, medium-plus, or low-plus using the pre-established failure data.

14. The IHS of claim 12 wherein the pre-established failure data based upon one or more hardware characteristics of the physical drives implementing the logical storage device comprises at least one of:

storage device size;

storage device speed;

storage device class; and

RAID type.

15. A non-transitory computer readable medium having stored thereon a sequence of instructions which, when loaded and executed by a processor coupled to an apparatus, causes the apparatus to:

obtain, in computer memory, data regarding reads and writes committed by an operating system to a logical storage device, the logical storage device implemented by a plurality of independent physical drives in a RAID configuration;

access the data in the computer memory and determine a normalized duty cycle for each physical drive of the logical storage device as a function of the accessed data regarding reads and writes committed by the operating system and the RAID configuration, each duty cycle corresponding to a total number of reads and writes of a respective physical drive in the plurality of physical drives and, wherein determining the normalized duty cycle for each physical drive as a function of the RAID configuration includes determining a respective total number of reads and writes of each physical drive based on a number of reads and writes to each respective physical drive for each read and write committed by the operating system to the logical storage device wherein, the number of reads and writes to each physical drive for each read and write committed by the operating system is a result of the RAID configuration of the physical drives;

determine a likelihood of failure of the logical storage device based on values of the duty cycles determined, wherein higher duty cycle indicates increased likelihood of failure;

populate a database with an indication of the likelihood of failure of the logical storage device determined;

determine a likelihood of failure for each physical drive in the plurality of physical drives based on the duty cycles determined; and

replace at least one of the physical drives based on the likelihood of failures determined for each physical drive.

Assignments (17)
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053546/0001) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC IP HOLDING COMPANY LLC
Reel/Frame 071642/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (050724/0466) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO WYSE TECHNOLOGY L.L.C.)
Reel/Frame 060753/0486 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (045455/0001) Recorded May 20, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.); DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC); EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.); SCALEIO LLC
Reel/Frame 061753/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (040136/0001) Recorded Apr 26, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.); DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC); EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.); SCALEIO LLC
Reel/Frame 061324/0001 →
RELEASE OF SECURITY INTEREST Recorded Nov 3, 2021
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL, L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; WYSE TECHNOLOGY L.L.C.
Reel/Frame 058216/0001 →
SECURITY AGREEMENT Recorded Apr 22, 2020
From: CREDANT TECHNOLOGIES INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 053546/0001 →
PATENT SECURITY AGREEMENT (NOTES) Recorded Oct 15, 2019
From: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; WYSE TECHNOLOGY L.L.C.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
Reel/Frame 050724/0466 →
SECURITY AGREEMENT Recorded Mar 21, 2019
From: CREDANT TECHNOLOGIES, INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 049452/0223 →
SECURITY AGREEMENT Recorded Sep 21, 2016
From: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040134/0001 →
SECURITY AGREEMENT Recorded Sep 21, 2016
From: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 040136/0001 →
RELEASE OF SECURITY INTEREST Recorded Sep 14, 2016
From: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040065/0618 →
RELEASE OF SECURITY INTEREST Recorded Sep 14, 2016
From: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040040/0001 →
RELEASE OF SECURITY INTEREST Recorded Sep 13, 2016
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: DELL MARKETING L.P.; ASAP SOFTWARE EXPRESS, INC.; APPASSURE SOFTWARE, INC.; COMPELLANT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL PRODUCTS L.P.; DELL USA L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040065/0216 →
PATENT SECURITY AGREEMENT (TERM LOAN) Recorded Jan 2, 2014
From: DELL INC.; APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 031899/0261 →
PATENT SECURITY AGREEMENT (NOTES) Recorded Jan 2, 2014
From: APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS FIRST LIEN COLLATERAL AGENT
Reel/Frame 031897/0348 →
PATENT SECURITY AGREEMENT (ABL) Recorded Jan 2, 2014
From: DELL INC.; APPASSURE SOFTWARE, INC.; ASAP SOFTWARE EXPRESS, INC.; BOOMI, INC.; COMPELLENT TECHNOLOGIES, INC.; CREDANT TECHNOLOGIES, INC.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL USA L.P.; FORCE10 NETWORKS, INC.; GALE TECHNOLOGIES, INC.; PEROT SYSTEMS CORPORATION; SECUREWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 031898/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 11, 2013
From: JACOBY, ROBERT B.
To: DELL PRODUCTS, LP
Reel/Frame 031207/0169 →
Continuity (1)
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