IP Library Granted Patent US 9,686,222
Granted Patent B2
US 9,686,222 · App. 14/029,107 · Granted Jun 20, 2017

Initiating social interaction based on E-mail content

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Quick Facts
Patent No.
US 9,686,222
App. No.
14/029,107
Granted
Jun 20, 2017
Kind
B2
Abstract

Arrangements described herein relate to initiating social interaction based on e-mail content. Information associated with an e-mail being composed by a user can be analyzed to determine whether content of the e-mail is appropriate for incorporation into at least one social system. Responsive to determining that the content of the e-mail is appropriate for incorporation into at least one social system, a first option to enter the content of the e-mail in a first social system and a second option to enter the content of the e-mail in a second social system can be presented to the user. Responsive to the user selecting to enter the content of the e-mail in the first social system, a first entry in the first social system can be automatically created. The first entry can include the content of the e-mail composed by the user.

Claims (19)

1. A method comprising:

analyzing, using a processor, information associated with an e-mail being composed by a user to determine whether content of the e-mail is appropriate for incorporation into at least one social system;

responsive to determining that the content of the e-mail is appropriate for incorporation into at least one social system, presenting to the user a first option to enter the content of the e-mail in a first social system and a second option to enter the content of the e-mail in a second social system;

responsive to the user selecting to enter the content of the e-mail in the first social system, automatically creating a first entry in the first social system, the first entry comprising the content of the e-mail composed by the user;

within an e-mail client used by the user to compose the e-mail, presenting to the user the first entry in the first social system;

permitting the user to interact with the first social system to modify the first entry; and

responsive to the user selecting to post the first entry in the first social system, posting the first entry in the first social system.

2. The method of claim 1 , wherein: the user modifies the first entry in the first social system, wherein posting the first entry in the first social system comprises posting the first entry with the user modifications.

3. The method of claim 1 , wherein presenting to the user the first option to enter the content of the e-mail in the first social system and the second option to enter the content of the e-mail in the second social system comprises:

selecting the first social system and the second social system based on prioritizing previous user selections of the first social system and the second social system.

4. The method of claim 1 , wherein presenting to the user the first option to enter the content of the e-mail in the first social system and the second option to enter the content of the e-mail in the second social system comprises:

selecting the first social system and the second social system based on prioritizing types of messages previously generated by, or received by, the user.

5. The method of claim 1 , wherein presenting to the user the first option to enter the content of the e-mail in the first social system and the second option to enter the content of the e-mail in the second social system comprises:

identifying recipients indicated for the e-mail; and

determining that the recipients indicated for the e-mail are active participants in at least one social system selected from a group comprising the first social system and the second social system.

6. The method of claim 1 , wherein presenting to the user the first option to enter the content of the e-mail in the first social system comprises:

presenting to the user the first option to enter the content of the e-mail in a particular thread of the first social system.

7. The method of claim 1 , further comprising:

responsive to the user selecting to enter the content of the e-mail in the second social system, creating a second entry in the second social system, the second entry comprising the content of the e-mail.

Assignments (2)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 2, 2021
From: INTERNATIONAL BUSINESS MACHINES CORPORATION
To: SERVICENOW, INC.
Reel/Frame 055117/0022 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 17, 2013
From: CARTER, BERNADETTE A.; LEMANSKI-MERCER, KATHRYN; WONG, CESAR A.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 031223/0582 →