Granted Patent B2

US 9,031,215 · App. 14/045,964 · Granted May 12, 2015

Abstract

Claims (30)

1. A method for providing access to packet-enabled services comprising:

receiving an initial inquiry for packet-enabled service access from a mobile device;

collecting equipment information regarding the mobile device responsive to receiving the initial inquiry;

sending a non-voice communication to the mobile device where the non-voice communication comprises packet-enabled mobile device connection information generated using the collected equipment information;

receiving a request from the mobile device to provide the packet-enabled service access, wherein the request is associated with the packet-enabled mobile device connection information sent to the mobile device; and

negotiating a packet-enabled service session across a packet based network for the mobile device using the packet-enabled service access provided to the mobile device responsive to the request.

2. The method of claim 1 , wherein the initial inquiry is made via one of a telephone call, a text message, an email or a voicemail.

3. The method of claim 1 , wherein the equipment information collected comprises at least one of caller identification information, make of the mobile device, model of the mobile device, or a telephony feature.

4. The method of claim 1 , wherein the equipment information is collected via an automated feature that detects one or more parameters pertaining to at least one of a user of the mobile device or the mobile device.

5. The method of claim 1 , wherein the equipment information is collected via an interactive voice responder (IVR) session.

6. The method of claim 1 , wherein the non-voice communication is one of a text message, a mobile phone message, an email, or an Internet Protocol (IP) based message.

7. The method of claim 1 , wherein the non-voice communication comprises a link having a target of at least one location where a downloadable software application is stored.

8. An apparatus for providing access to packet-enabled services comprising:

a service access terminal for receiving an initial inquiry for packet-enabled service access from a mobile device and collecting equipment information regarding the mobile device responsive to receiving the initial inquiry; and

an access information message generator for sending a non-voice communication to the mobile device where the non-voice communication comprises packet-enabled mobile device connection information generated using the collected equipment information, receiving a request from the mobile device to provide the packet-enabled service access, wherein the request is associated with the packet-enabled mobile device connection information sent to the mobile device, and negotiating a packet-enabled service session across a packet based network for the mobile device using the packet-enabled service access provided to the mobile device responsive to the request.

9. The apparatus of claim 8 , wherein the initial inquiry is made via one of a telephone call, a text message, an email or a voicemail.

10. The apparatus of claim 8 , wherein the equipment information collected comprises at least one of caller identification information, make of the mobile device, model of the mobile device, or a telephony feature.

11. The apparatus of claim 8 , wherein the equipment information is collected via an automated feature that detects one or more parameters pertaining to at least one of a user of the mobile device or the mobile device.

12. The apparatus of claim 8 , wherein the equipment information is collected via an interactive voice responder (IVR) session.

13. The apparatus of claim 8 , wherein the non-voice communication is one of a text message, a mobile phone message, an email, or an Internet Protocol (IP) based message.

14. The apparatus of claim 8 , wherein the non-voice communication comprises a link having a target of at least one location where a downloadable software application is stored.

15. A tangible non-transitory computer readable medium storing a software program that, when executed by a computer, causes the computer to perform a method for gaining access to packet-enabled services comprising, the method comprising:

receiving an initial inquiry for packet-enabled service access from a mobile device;

collecting equipment information regarding the mobile device responsive to receiving the initial inquiry;

sending a non-voice communication to the mobile device where the non-voice communication comprises packet-enabled mobile device connection information generated using the collected equipment information;

receiving a request from the mobile device to provide the packet-enabled service access, wherein the request is associated with the packet-enabled connection information sent to the mobile device; and

negotiating a packet-enabled service session across a packet based network for the mobile device using the packet-enabled service access provided to the mobile device responsive to the request.

16. The tangible non-transitory computer readable medium of claim 15 , wherein the initial inquiry is made via one of a telephone call, a text message, an email or a voicemail; and wherein the equipment information collected comprises at least one of caller identification information, make of the mobile device, model of the mobile device, or a telephony feature.

17. The tangible non-transitory computer readable medium of claim 15 , wherein the equipment information is collected via an interactive voice responder (IVR) session, or an automated feature that detects one or more parameters pertaining to at least one of a user of the mobile device or the mobile device.

18. The tangible non-transitory computer readable medium of claim 15 , wherein the non-voice communication comprises a link having a target of at least one location where a downloadable software application is stored; and wherein the non-voice communication is one of a text message, a mobile phone message, an email, or an Internet Protocol (IP) based message.

Assignments (8)