IP Library Granted Patent US 9,369,416
Granted Patent B2
US 9,369,416 · App. 14/052,058 · Granted Jun 14, 2016

Automated out-of-office notification reminder

Inventors: Jeffrey Charles Bos (Waterloo, CA); Gil Pinheiro (Cambridge, CA); Margaret Elizabeth Kuo (Kitchener, CA)
Assignee: BlackBerry Limited
H04L51/14G06Q10/107H04L12/58H04L51/02
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Quick Facts
Patent No.
US 9,369,416
App. No.
14/052,058
Granted
Jun 14, 2016
Kind
B2
Abstract

A method performed by a network element, and the network element, the method determining, according to a triggering event, whether out-of-office messaging is active for an electronic mail account; and providing a notification that the out-of-office messaging is active based on the determining.

Claims (31)

1. A network element comprising:

a computer processor; and

a communications subsystem configured for sending and receiving electronic mail messages,

wherein the network element is configured to:

determine, via the computer processor, for a user of an electronic mail account, whether out-of-office messaging is active for the user of the electronic mail account;

upon determining that the out-of-office messaging is active, determine whether there has been use of the electronic mail account by the user of the electronic mail account prior to a return date configured for the out-of-office messaging;

upon determining that there has been use of the electronic mail account prior to the return date from a predefined location, provide a notification to the user of the electronic mail account that the out-of-office messaging is still active and restrict further notifications for a predetermined period; and

upon determining that there has been use of the electronic mail account prior to the return date from a location other than the predefined location, provide no notification to the user that the out-of-office messaging is still active.

2. The network element of claim 1 , wherein the return date is configured on a user interface during out-of-office messaging activation.

3. The network element of claim 1 , wherein the return date is parsed from a message sent within a user interface during out-of-office messaging activation.

4. The network element of claim 1 , wherein the notification is one of a pop-up message, an electronic mail message, an instant message, and a short message service message.

5. The network element of claim 1 , wherein the notification provides an option to deactivate the out-of-office messaging.

6. The network element of claim 1 , wherein a format for the notification is configurable within the electronic mail account.

7. The network element of claim 1 , wherein the network element is one of a server, a computing device, and a mobile device.

8. The network element of claim 1 , further configured to:

determine whether the return date has passed; and

upon determining that the return date has passed, send a notification to the user of the electronic mail account asking whether the out of office messaging should be extended.

9. A non-transitory computer-readable storage medium comprising computer-executable instructions, which when executed by a computer processor of a network element are configured to:

determine, via the computer processor, for a user of an electronic mail account, whether out-of-office messaging is active for the user of the electronic mail account;

upon determining that the out-of-office messaging is active, determine whether there has been use of the electronic mail account by the user of the electronic mail account prior to a return date configured for the out-of-office messaging;

upon determining that there has been use of the electronic mail account prior to the return date from a predefined location, provide a notification to the user of the electronic mail account that the out-of-office messaging is still active and restrict further notifications for a predetermined period; and

upon determining that there has been use of the electronic mail account prior to the return date from a location other than the predefined location, provide no notification to the user that the out-of-office messaging is still active.

10. The non-transitory computer-readable storage medium of claim 9 , wherein the return date is configured on a user interface during out-of-office messaging activation.

11. The non-transitory computer-readable storage medium of claim 9 , wherein the return date is parsed from a message set within a user interface during out-of-office messaging activation.

12. The non-transitory computer-readable storage medium of claim 9 , wherein the notification is one of a pop-up message; an electronic mail message; an instant message, and a short message service message.

13. The non-transitory computer-readable storage medium of claim 9 , wherein the notification provides an option to deactivate the out-of-office messaging.

14. The non-transitory computer-readable storage medium of claim 9 , wherein a format for the notification is configurable within the electronic mail account.

15. The non-transitory computer-readable storage medium of claim 9 , wherein the network element is one of a server, a computing device and a mobile device.

16. The non-transitory computer readable storage medium of claim 9 , wherein the computer-executable instructions are further configured to:

determine whether the return date has passed; and

upon determining that the return date has passed, send a notification to the user of the electronic mail account asking whether the out of office messaging should be extended.

Assignments (4)
NUNC PRO TUNC ASSIGNMENT Recorded Jun 19, 2023
From: BLACKBERRY LIMITED
To: MALIKIE INNOVATIONS LIMITED
Reel/Frame 064271/0199 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 16, 2023
From: BLACKBERRY LIMITED
To: MALIKIE INNOVATIONS LIMITED
Reel/Frame 064104/0103 →
CHANGE OF NAME Recorded Mar 15, 2016
From: RESEARCH IN MOTION LIMITED
To: BLACKBERRY LIMITED
Reel/Frame 038087/0963 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 11, 2013
From: BOS, JEFFREY CHARLES; PINHEIRO, GIL JAMES; KUO, MARGARET ELIZABETH
To: BLACKBERRY LIMITED
Reel/Frame 031400/0047 →
Priority Claims (1)
CA 2793997 · Nov 2, 2012 · national
Continuity (1)
Related Publication 20140129648A1 · May 8, 2014