Systems and methods for routing facsimiles based on content
View Patent ↗In one embodiment, a method for routing a facsimile in a computer readable format includes receiving text of a facsimile in a computer readable format; ascertaining one or more of a significance and a relevance of at least a portion of the text by locating one or more keywords in the text, wherein at least two of the keywords are not adjacent in the text; analyzing the text of the facsimile for at least one of a meaning and a context of the text; and routing the facsimile or text thereof to one or more destinations based on the analysis. Additional disclosed embodiments include systems and computer program products configured to similarly route a facsimile in a computer readable format.
1. A method for routing a facsimile, comprising:
receiving text of a facsimile in a computer readable format;
ascertaining one or more of a significance and a relevance of at least a portion of the text by ascertaining a position of one or more keywords in the text, wherein at least two of the keywords are not adjacent in the text;
analyzing the text of the facsimile for at least one of a meaning and a context of the text;
routing the facsimile or text thereof to one or more destinations based on the analysis;
initiating a business process based on the analysis;
detecting a problem with the business process;
generating a notification of the problem; and
notifying one or more entities of the problem,
wherein the routing utilizes an outgoing communication device.
2. The method as recited in claim 1 , wherein the analysis further includes matching one or more of the keywords to data stored in memory.
3. The method as recited in claim 1 , wherein the analysis comprises recognizing at least one of a name, an email address and contact information in the facsimile.
4. The method as recited in claim 3 , wherein one or more of the keywords comprises the name, the email address and/or the contact information.
5. The method as recited in claim 1 , further comprising generating the text from the facsimile.
6. The method as recited in claim 1 , further comprising storing at least some of the text in a memory.
7. The method as recited in claim 1 , further comprising logging information relating to receipt and/or transmission of the facsimile.
8. The method as recited in claim 1 , wherein at least one of the destinations corresponds to an intended recipient of the facsimile.
9. The method as recited in claim 1 , wherein at least one of the destinations corresponds to a recipient other than an intended recipient of the facsimile.
10. A method as recited in claim 1 , wherein the analysis further includes comparing one or more of the keywords in the text to at least one other element in the text.
11. A method as recited in claim 10 , wherein the other element comprises one or more of a word, a symbol, and a keyword.
12. A system configured to route a facsimile, the system comprising a processor and logic in and/or executable by the processor to cause the processor to:
receive text of a facsimile in a computer readable format;
ascertain one or more of a significance and a relevance of at least a portion of the text by ascertaining a position of one or more keywords in the text, wherein at least two of the keywords are not adjacent in the text;
analyze the text of the facsimile for at least one of a meaning and a context of the text;
route the facsimile or text thereof to one or more destinations based on the analysis;
initiate a business process based on the analysis;
detect a problem with the business process;
generate a notification of the problem; and
notify one or more entities of the problem,
wherein the routing utilizes an outgoing communication device.
13. The system as recited in claim 12 , wherein the analysis further includes matching one or more of the keywords to data stored in memory.
14. The system as recited in claim 12 , wherein the analysis comprises recognizing at least one of a name, an email address and contact information in the facsimile.
15. The system as recited in claim 14 , wherein one or more of the keywords comprises the name, the email address and/or the contact information.
16. The system as recited in claim 12 , further comprising logic configured to cause the processor to generate the text from the facsimile.
17. The system as recited in claim 12 , further comprising logic configured to cause the processor to store at least some of the text in a memory.
18. The system as recited in claim 12 , further comprising logic configured to cause the processor to log information relating to receipt and/or transmission of the facsimile.
19. The system as recited in claim 12 , wherein at least one of the destinations corresponds to an intended recipient of the facsimile.
20. The system as recited in claim 12 , wherein at least one of the destinations corresponds to a recipient other than an intended recipient of the facsimile.
21. The system as recited in claim 12 , wherein the analysis further includes comparing one or more of the keywords in the text to at least one other element in the text.
22. The system as recited in claim 21 , wherein the other element comprises one or more of a word, a symbol, and a keyword.
23. A computer program product for routing a facsimile, the computer program product comprising a computer readable medium having non-transitory program code embodied therewith, the program code readable/executable by a processor to cause the processor to:
receive text of a facsimile in a computer readable format;
ascertain one or more of a significance and a relevance of at least a portion of the text by ascertaining a position of one or more keywords in the text, wherein at least two of the keywords are not adjacent in the text;
analyze the text of the facsimile for at least one of a meaning and a context of the text;
route the facsimile or text thereof to one or more destinations based on the analysis;
initiate a business process based on the analysis;
detect a problem with the business process;
generate a notification of the problem; and
notify one or more entities of the problem,
wherein the routing utilizes an outgoing communication device.
24. The computer program product as recited in claim 23 , wherein the analysis further includes matching one or more of the keywords to data stored in memory.
25. The computer program product as recited in claim 23 , wherein the analysis comprises recognizing at least one of a name, an email address and contact information in the facsimile.
26. The computer program product as recited in claim 25 , wherein one or more of the keywords comprises the name, the email address and/or the contact information.
27. The computer program product as recited in claim 23 , further comprising generating the text from the facsimile.
28. The computer program product as recited in claim 23 , further comprising storing at least some of the text in a memory.
29. The computer program product as recited in claim 23 , further comprising logging information relating to receipt and/or transmission of the facsimile.
30. The computer program product as recited in claim 23 , wherein at least one of the destinations corresponds to an intended recipient of the facsimile.
31. The computer program product as recited in claim 23 , wherein at least one of the destinations corresponds to a recipient other than an intended recipient of the facsimile.
32. A computer program product as recited in claim 23 , wherein the analysis further includes comparing one or more of the keywords in the text to at least one other element in the text.
33. A computer program product as recited in claim 32 , wherein the other element comprises one or more of a word, a symbol, and a keyword.