IP Library Granted Patent US 9,922,488
Granted Patent B2
US 9,922,488 · App. 14/055,472 · Granted Mar 20, 2018

Wireless communication for consumer-operated kiosks

Inventors: Holly Jean Joshi (Chicago, IL); Roe J. McFarlane (Chicago, IL)
Assignee: Redbox Automated Retail, LLC
G07F11/002G06Q20/18G06Q20/322G06Q20/327
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Quick Facts
Patent No.
US 9,922,488
App. No.
14/055,472
Granted
Mar 20, 2018
Kind
B2
Abstract

Systems, apparatus, and methods for kiosk accessibility via a mobile device. In some embodiments, a wireless mobile device has input features such as voice-control and GUI-based buttons that assist visually impaired people to send wireless messages for accessing features of a kiosk. The kiosk is equipped with wireless communication hardware and or software to receive messages from the mobile device for performing various kiosk-related operations, such a renting, vending, and or returning a product.

Claims (37)

1. A computer implemented method for wirelessly communicating with a consumer-operated kiosk, the computer implemented method comprising:

initiating a commercial operation via a mobile device of a user by sending a first wireless message from the mobile device to determine a location of a kiosk in range of the user, wherein the first wireless message is a discovery message configured to locate a kiosk;

in response to sending the first wireless message, receiving a first wireless reply message, wherein the first wireless reply message identifies a located kiosk;

in response to receiving the identification of the located kiosk, sending a second wireless message from the mobile device to the located kiosk, wherein the second wireless message is configured to initiate execution of the commercial operation by the located kiosk; and

in response to sending the second wireless message, receiving a second wireless reply message from the located kiosk, wherein the second wireless reply message indicates a status of the commercial operation.

2. The computer implemented method of claim 1 wherein sending the first wireless message includes transmitting the first wireless message to one or more kiosks within range of the mobile device, and wherein receiving the first wireless reply message includes receiving the first wireless reply message from the one or more kiosks.

3. The computer implemented method of claim 1 , further comprising:

generating the second wireless message in response to a voice command.

4. The computer implemented method of claim 1 wherein sending the second wireless message from the mobile device includes sending a request to obtain a product from the located kiosk.

5. The computer implemented method of claim 1 wherein sending the second wireless message from the mobile device includes sending a request for at least one of renting a product from the located kiosk, vending a product from the located kiosk, and returning a product to the located kiosk.

6. The computer implemented method of claim 1 wherein sending the first wireless message includes sending the first wireless message with a message identifier, wherein the message identifier is capable of causing the located kiosk to initiate the commercial operation.

7. The computer implemented method of claim 1 wherein the first and second wireless messages are sent based on at least one of a Bluetooth, NFC, or Wi-Fi technology.

8. The computer implemented method of claim 1 wherein the located kiosk is a consumer-operated kiosk for vending DVDs.

9. The computer implemented method of claim 1 wherein the first wireless message from the mobile device includes a message type identifier and a payload corresponding to the message type identifier, and wherein the kiosk operation initiated at the located kiosk is based at least in part on the message type identifier.

10. At least one tangible, computer-readable medium that, when executed by at least one data processing device, causes a consumer-operated kiosk to perform a method comprising:

receiving a first wireless message from a mobile device of the user, wherein the first wireless message is a discovery message configured to determine a location of a kiosk in range of the user;

receiving from the mobile device, a second wireless message to initiate a kiosk operation;

in response to receiving the second wireless message, initiating execution of the kiosk operation, wherein the kiosk operation is based at least in part on content of the second wireless message; and

sending a third wireless message to the mobile device, wherein the third wireless message includes instructions for interacting with the kiosk via the mobile device.

11. The computer-readable medium of claim 10 wherein the second wireless message is for at least one of renting a product from the kiosk, vending a product from the kiosk, and returning a product to the kiosk.

12. The computer-readable medium of claim 10 wherein the instructions in the third wireless message sent to the mobile device are in a format configured for audible play at the mobile device.

13. The computer-readable medium of claim 10 wherein the discovery message requests an indication from the kiosk that the kiosk is available to wirelessly interact via the mobile device.

14. The computer-readable medium of claim 10 , further comprising:

in response to receiving first wireless message from the mobile device, retrieving an electronic kiosk identifier that uniquely identifies the kiosk and sending the electronic kiosk identifier in a first wireless reply message to the mobile device.

15. A consumer-related kiosk, the kiosk comprising:

a processor;

a storage medium;

a wireless communication device configured to:

initiate a commercial operation with a handheld device of a user by receiving a first wireless message configured to determine a location of a kiosk in range of the user, wherein the first wireless message is a discovery message,

in response to receiving the first wireless message, send a second wireless message to the handheld device, wherein the second wireless message contains a kiosk identifier, and

receive a third wireless message from the handheld device, wherein the third wireless message is configured to identify a user-selected product contained in the kiosk; and

a product dispenser configured to dispense the user-selected product from the kiosk, wherein the product is dispensed at least partially in response to receiving the third wireless message.

16. The consumer-related kiosk of claim 15 wherein the wireless communication device is further configured to:

receive a fourth wireless message, wherein the fourth wireless message includes information related to payment for renting the user-selected product.

17. The consumer-related kiosk of claim 15 wherein the wireless communication device is further configured to:

send a fourth wireless message to the handheld device, wherein the fourth wireless message contains information related to purchasing the user-selected product, and

receive a fifth wireless message, wherein the fifth wireless message includes information related to payment for purchasing the user-selected product.

Assignments (6)
SECURITY INTEREST Recorded Sep 13, 2022
From: CHICKEN SOUP FOR THE SOUL ENTERTAINMENT, INC.; REDBOX AUTOMATED RETAIL, LLC; PIVOTSHARE, INC.; DIGITAL MEDIA ENTERPRISES LLC
To: HPS INVESTMENT PARTNERS, LLC, AS COLLATERAL AGENT
Reel/Frame 061432/0435 →
SECURITY INTEREST Recorded Oct 20, 2017
From: REDBOX AUTOMATED RETAIL LLC
To: HPS INVESTMENT PARTNERS, LLC, AS COLLATERAL AGENT
Reel/Frame 044483/0844 →
RELEASE OF INTELLECTUAL PROPERTY SECURITY INTEREST Recorded Sep 28, 2016
From: BANK OF AMERICA, N.A. (A NATIONAL BANKING INSTITUTION)
To: REDBOX AUTOMATED RETAIL, LLC (A DELAWARE LIMITED LIABILITY COMPANY)
Reel/Frame 040181/0394 →
SECURITY INTEREST Recorded Sep 27, 2016
From: REDBOX AUTOMATED RETAIL, LLC
To: JEFFERIES FINANCE LLC, AS COLLATERAL AGENT
Reel/Frame 040165/0858 →
SECURITY INTEREST Recorded Jun 26, 2014
From: REDBOX AUTOMATED RETAIL, LLC
To: BANK OF AMERICA, N.A.
Reel/Frame 033245/0368 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 2, 2014
From: JOSHI, HOLLY JEAN; MCFARLANE, ROE J.
To: REDBOX AUTOMATED RETAIL, LLC
Reel/Frame 032583/0950 →
Continuity (1)
Related Publication 20150105901A1 · Apr 16, 2015