SYSTEMS AND METHODS FOR SHARING DATA TO ENHANCE A CONSUMER EXPERIENCE
Systems and methods for enhancing a consumer experience using shared data is provided. The system includes a shared data server in communication with one or more merchant sites and a remote server that may include a payment processing server. The shared data server receives, stores, and analyzes information provided from the merchant sites and the remote server to provide recommendations, offers, and the like to the consumer to enhance their experience. The shared data server may also provide upselling opportunities for the merchant site based on its analysis as well as opportunities to extend credit to consumers for the remote server based on its analysis of the received information. The shared data server may allow merchant sites and remote servers to make indirect use of the information that each has individually about products and customers without providing direct access to the information.
1 . A shared data system comprising:
a network interface component configured to:
receive consumer information and consumer financial information from a remote server;
receive product information from a merchant server associated with a merchant; and
receive merchant-specific information related to a consumer from the merchant server;
one or more processors configured to:
analyze the received consumer information, consumer financial information, product information and merchant-specific consumer information; and
generate a consumer-related recommendation based on the analysis; and
a memory configured to store the received consumer information and consumer financial information and the product information and merchant-specific consumer information such that the merchant server cannot access information received from the remote server and the remote server cannot access the information received from the merchant server.
2 . The system of claim 1 , wherein the network interface component is configured to receive product information from the merchant server comprising a catalog of products available from the merchant and descriptions of the available products.
3 . The system of claim 1 , wherein the network interface component is further configured to receive specials and promotions from the merchant server.
4 . The system of claim 3 , wherein the one or more processors are further configured to generate a consumer-related recommendation comprising at least one of a credit offer, an upgrade, related products, and a special offer.
5 . The system of claim 1 , wherein the one or more processors are configured to generate the consumer-related recommendation based on a request to purchase a product from the merchant by the consumer.
6 . The system of claim 5 , wherein the network interface component is further configured to receive a request for information from the merchant server in response to the request to purchase a product from the merchant by the consumer.
7 . The system of claim 5 , wherein the network interface component is further configured to receive a request for information from the remote server in response to the request to purchase a product from the merchant by the consumer.
8 . The system of claim 1 , wherein the remote server comprises a payment processing server.
9 . The system of claim 1 , wherein the memory comprises a first database configured to store the received consumer information and consumer financial information and a second database configured to store the product information and merchant-specific consumer information.
10 . A method for enhancing an experience of a consumer using shared data, comprising:
receiving, by a shared data server, consumer information and consumer financial information from a remote server;
receiving, by the shared data server, product information from a merchant server associated with a merchant; and
receiving, by the shared data server, merchant-specific information related to a consumer from the merchant server;
storing, by one or more databases of the shared data server, the received consumer information and consumer financial information and the product information and merchant-specific consumer information such that the merchant server cannot access information received from the remote server and the remote server cannot access the information received from the merchant server
analyzing, by one or more processors of the shared data server, the received consumer information, consumer financial information, product information and merchant-specific consumer information; and
generating, by the one or more processors of the shared data server, a consumer-related recommendation based on the analysis.
11 . The method of claim 10 , wherein receiving product information from the merchant server comprises receiving a catalog of products available from the merchant and descriptions of the available products.
12 . The method of claim 10 , further comprising receiving, by the shared data server, specials and promotions from the merchant server.
13 . The method of claim 12 , wherein generating the consumer-related recommendation comprises generating, by the one or more processors of the shared data server, at least one of a credit offer, an upgrade, related products, and a special offer.
14 . The method of claim 10 , wherein generating the consumer-related recommendation comprises:
receiving, by the shared data server, a request for information; and
generating, by the one or more processors of the shared data server, the consumer-related recommendation in response to the received request.
15 . The method of claim 14 , wherein receiving a request for information comprises receiving the request for information from at least one of the remote server and the merchant server.
16 . The method of claim 10 , wherein the remote server comprises a payment processing server.
17 . A computer-readable medium including instructions that when executed by one or more processors of a payment processing server cause the one or more processors to perform a method comprising:
receiving a request to process a payment from a consumer to a merchant;
reviewing information from a credit database;
reviewing information received from a shared data server in communication with the payment processing server;
determining if the consumer requesting the payment to be processed should be extended an offer for credit based on the received information;
providing a credit offer for an amount greater than an amount of the payment that the consumer requested to be processed when the determining determines that the consumer should be extended an offer for credit; and
processing the requested payment when the determining determines that the consumer should not be extended an offer for credit.
18 . The computer-readable medium of claim 17 , wherein reviewing information from a credit database comprises reviewing information including a credit score of the consumer and past payments processed by the payment processing server for the consumer.
19 . The computer-readable medium of claim 17 , wherein reviewing information from a shared data server comprises reviewing information including a credit score of the consumer, past purchases made by the consumer from the merchant, additional products offered by the merchant, and specials and promotions currently offered by the merchant.
20 . The computer-readable medium of claim 19 , wherein determining if the consumer should be extended an offer for credit comprises determining if products offered by the merchant have a greater quality than products for which the consumer is currently requesting a payment to be processed.
21 . The computer-readable medium of claim 19 , wherein determining if the consumer should be extended an offer for credit comprises determining if products offered by the merchant are suitable accessories for the products for which the consumer is currently requesting a payment to be processed.