Managing service subscriptions over a unidirectional transmission channel
View Patent ↗Methods, apparatus, and products for managing service subscriptions of a plurality of devices over a unidirectional transmission channel, including: assigning, by a subscription management module, one or more group identifiers to a device to be activated for a service subscription, each group identifier being an identification of a group of devices having an activated subscription to the service; activating, by the subscription management module, the device's service subscription including broadcasting an activation message that includes a unique identifier of the device, the assigned group identifiers, and an active subscription period being a period of time during which the device's subscription to the service is to be active; and prior to expiration of the active subscription period, broadcasting a reactivation message including at least one of the group identifiers to which the device is assigned.
1. A method comprising:
assigning, by a subscription management module, a plurality of group identifiers to a device to be activated for a service subscription, each group identifier comprising an identification of a group of devices having an activated subscription to the service, the groups identified by the plurality of group identifiers organized in hierarchical categories, wherein the hierarchical categories correspond to subscription stability indicating the likelihood of renewal of a subscriber to the service;
activating, by the subscription management module, the device's service subscription including broadcasting an activation message that includes a unique identifier of the device, the assigned group identifiers, and an active subscription period comprising a period of time during which the device's subscription to the service is to be active; and
prior to expiration of the active subscription period, broadcasting a reactivation message comprising at least one of the group identifiers assigned do the device.
2. The method of claim 1 further comprising:
receiving, by the device, the reactivation message;
determining whether at least one of the group identifiers included in the reactivation message is assigned to the device; and
if at least one of the group identifiers included in the reactivation message is assigned to the device, reactivating the service subscription for a reactivation period.
3. The method of claim 1 wherein the reactivation message further comprises additional group identifier assignments for the device.
4. The method of claim 1 wherein each group identified by a group identifier is categorized in dependence upon one or more subscription-related characteristics including any of:
age of active subscription;
demographic of subscriber;
subscription type attributes;
customer satisfaction survey results; and
frequency of subscriber contacting customer support.
5. The method of claim 1 wherein the service subscription comprises a satellite radio service subscription.
6. The method of claim 1 wherein the service subscription comprises a software service subscription.
7. An apparatus comprising a computer processor, a computer memory operatively coupled to the computer processor, the computer memory having disposed within it computer program instructions that, when executed by the computer processor, cause the apparatus to carry out the steps of:
assigning, by a subscription management module, a plurality of group identifiers to a device to be activated for a service subscription, each group identifier comprising an identification of a group of devices having an activated subscription to the service, the groups identified by the plurality of group identifiers organized in hierarchical categories, wherein the hierarchical categories correspond to subscription stability indicating the likelihood of renewal of a subscriber to the service;
activating, by the subscription management module, the device's service subscription including broadcasting an activation message that includes a unique identifier of the device, the assigned group identifiers, and an active subscription period comprising a period of time during which the device's subscription to the service is to be active; and
prior to expiration of the active subscription period, broadcasting a reactivation message comprising at least one of the group identifiers assigned do the device.
8. The apparatus of claim 7 further comprising computer program instructions that, when executed, cause the apparatus to carry out the steps of:
receiving, by the device, the reactivation message;
determining whether at least one of the group identifiers included in the reactivation message is assigned to the device; and
if at least one of the group identifiers included in the reactivation message is assigned to the device, reactivating the service subscription for a reactivation period.
9. The apparatus of claim 7 wherein the reactivation message further comprises additional group identifier assignments for the device.
10. The apparatus of claim 7 wherein each group identified by a group identifier is categorized in dependence upon one or more subscription-related characteristics including any of:
age of active subscription;
demographic of subscriber;
subscription type attributes;
customer satisfaction survey results; and
frequency of subscriber contacting customer support.
11. The apparatus of claim 7 wherein the service subscription comprises a satellite radio service subscription.
12. The apparatus of claim 7 wherein the service subscription comprises a software service subscription.
13. A computer program product disposed upon a non-transitory computer readable medium, the computer program product comprising computer program instructions that, when executed, cause a computer to carry out the steps of:
assigning, by a subscription management module, a plurality of group identifiers to a device to be activated for a service subscription, each group identifier comprising an identification of a group of devices having an activated subscription to the service, the groups identified by the plurality of group identifiers organized in hierarchical categories, wherein the hierarchical categories correspond to subscription stability indicating the likelihood of renewal of a subscriber to the service;
activating, by the subscription management module, the device's service subscription including broadcasting an activation message that includes a unique identifier of the device, the assigned group identifiers, and an active subscription period comprising a period of time during which the device's subscription to the service is to be active; and
prior to expiration of the active subscription period, broadcasting a reactivation message comprising at least one of the group identifiers assigned do the device.
14. The computer program product of claim 13 further comprising computer program instructions that, when executed, cause the computer to carry out the steps of:
receiving, by the device, the reactivation message;
determining whether at least one of the group identifiers included in the reactivation message is assigned to the device; and
if at least one of the group identifiers included in the reactivation message is assigned to the device, reactivating the service subscription for a reactivation period.
15. The computer program product of claim 13 wherein the reactivation message further comprises additional group identifier assignments for the device.
16. The computer program product of claim 13 wherein each group identified by a group identifier is categorized in dependence upon one or more subscription-related characteristics including any of:
age of active subscription;
demographic of subscriber;
subscription type attributes;
customer satisfaction survey results; and
frequency of subscriber contacting customer support.
17. The computer program product of claim 13 wherein the service subscription comprises a satellite radio service subscription.