OPTIMIZING A BUSINESS PERFORMANCE FORECAST
Optimizing a business performance forecast includes: projecting, based on a projection algorithm, a performance forecast for a period of time, the projection algorithm including inputs having a weight and the projection algorithm associated with a confidence score; capturing results of actual performance for the period of time; comparing the results to the performance forecast, including determining whether the difference between the results and the forecast is less than a threshold; if the difference is less than the threshold, increasing the confidence score associated with the projection algorithm; if the difference is not less than the threshold: iteratively, until a difference between the results and a new forecast is less than the threshold: modifying the projection algorithm; projecting a new forecast based on the modified projection algorithm; and determining whether the difference between the results of actual performance and the new forecast is less than the predetermined threshold.
1 . A method of optimizing a business performance forecast, the method comprising:
projecting, by a projection module based on a projection algorithm, a performance forecast for a period of time, wherein the projection algorithm comprises a plurality of inputs with each input having a weight and the projection algorithm is associated with a confidence score;
capturing, by the projection module, results of actual performance for the period of time;
comparing, by the projection module, the results of actual performance to the performance forecast, including determining whether the difference between the results of actual performance and the performance forecast is less than a predetermined threshold;
if the difference between the results and the performance forecast is less than the predetermined threshold, increasing, by the projection module, the confidence score associated with the projection algorithm;
if the difference between the results and the performance forecast is not less than the predetermined threshold:
iteratively, until a difference between the results of actual performance and a new forecast is less than the predetermined threshold:
modifying, by the projection module, the projection algorithm;
projecting, by the projection module, a new forecast based on the modified projection algorithm; and
determining, by the projection module, whether the difference between the results of actual performance and the new forecast is less than the predetermined threshold.
2 . The method of claim 1 further comprising increasing the confidence score for the modified algorithm after the difference between the results of actual performance and a new forecast is less than the predetermined threshold.
3 . The method of claim 1 further comprising establishing, by a system administrator, the projection algorithm including seeding the projection algorithm with the plurality of inputs and weight for each input.
4 . The method of claim 1 wherein modifying, by the projection module, the projection algorithm further comprises modifying one or more weights of one or more of the plurality of inputs.
5 . The method of claim 1 further comprising modifying the projection algorithm further comprises identifying one or more additional inputs and assigning a weight to each of the one or more additional inputs.
6 . The method of claim 4 , wherein identifying one or more additional inputs further comprises identifying, from a set of actual performance results, correlation between data in data sources and results.
7 . The method of claim 1 wherein each of the plurality of inputs comprises data from a data source and the data source may be any one of:
a social media service;
direct customer feedback;
indirect customer feedback; and
web-based publications.
8 - 20 . (canceled)