IP Library Granted Patent US 8,924,880
Granted Patent B2
US 8,924,880 · App. 14/066,438 · Granted Dec 30, 2014

Methods and systems to facilitate real time communications in virtual reality

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Quick Facts
Patent No.
US 8,924,880
App. No.
14/066,438
Granted
Dec 30, 2014
Kind
B2
Abstract

Methods and systems for connecting people for real time communications via a virtual reality environment. One embodiment includes: receiving a call for a real time communication session at a virtual object presented in a virtual reality world; indicating to a plurality of residents of the virtual reality world that the virtual object is being called; and responsive to an input from one resident of the plurality of residents, connecting the call to the resident for a real time communication session.

Claims (46)

1. A method, comprising:

providing, by a computing device, a virtual object inside a virtual reality world, wherein the virtual object is visible to residents of the virtual reality world when the residents are in vicinity of the virtual objects, and

existence of the virtual object in the virtual reality world is independent of any resident of the virtual reality world;

receiving, via the computing device, a call for a real time communication session, wherein the call is directed at the virtual object provided in the virtual reality world;

in response to the call directed at the virtual object, changing, by the computing device, a presentation of the virtual object to provide a cue perceivable to one or more residents of the virtual reality world in vicinity of the virtual object in the virtual reality world, the cue indicating that the call is being directed at the virtual object;

receiving, in the computing device, an input from one resident located in vicinity of the virtual object in the virtual reality world; and

in response the input received from the resident while the cue is being presented, connecting by the computing device, the call directed at the virtual object to the resident for the real time communication session.

2. The method of claim 1 , wherein the one or more residents include a plurality of residents of the virtual reality world corresponding to a plurality of users of the virtual reality world connected via a network.

3. The method of claim 2 , wherein the plurality of residents are represented by a plurality of avatars presented in the virtual reality world; and the plurality of avatars are located in a vicinity of the virtual object in the virtual reality world.

4. The method of claim 3 , wherein the cue includes a visual cue on the virtual object; and the plurality of avatars are in the virtual reality world at positions where the virtual object is visible to the plurality of avatars.

5. The method of claim 3 , wherein the cue includes an audio cue which is delivered to residents who are within a predetermined distance from the virtual object in the virtual reality world.

6. The method of claim 3 , wherein the cue includes an audio cue which is delivered to residents to whom the virtual object is visible.

7. The method of claim 1 , wherein the virtual reality world comprises a three dimensional model including the virtual object; and the virtual reality world is presented to residents of the virtual reality world based on respective view points of residents in the virtual reality world.

8. The method of claim 7 , wherein the virtual object has a visible volume in the virtual reality world.

9. The method of claim 1 , further comprising:

presenting an advertisement in the virtual reality world via the virtual object; and

connecting a call from an advertiser of the advertisement to the virtual object.

10. The method of claim 1 , further comprising:

presenting an advertisement in the virtual reality world via the virtual object; and

alerting an advertiser to call the virtual object for an opportunity to reach a customer.

11. The method of claim 10 , further comprising:

detecting an opportunity to reach a customer through monitoring activities surrounding the virtual object.

12. The method of claim 11 , wherein the monitoring comprises the virtual object receiving public messages from residents located within a threshold distance away from the virtual object.

13. The method of claim 11 , wherein the monitoring comprises the virtual object receiving displayed messages from residents within a view of the virtual object.

14. The method of claim 10 , further comprising:

detecting an opportunity to reach a customer through interaction with a resident via the virtual object.

15. The method of claim 1 , further comprising:

presenting an advertisement in the virtual reality world via the virtual object;

placing a call to the virtual object; and

after the call is connected to the resident, bridging the call to an advertiser of the advertisement.

16. The method of claim 15 , wherein the bridging the call to the advertiser comprises placing a separate call to the advertiser.

17. The method of claim 15 , wherein the bridging the call to the advertiser comprises a connection provider placing a Voice over Internet Protocol (VoIP) call to a telecommunication carrier which bridges the VoIP call to a public switched telephone network (PSTN) to the advertiser.

18. The method of claim 1 , wherein the connecting of the call to the resident for a real time communication session comprises the virtual object automatically obtaining contact information from the resident via a data packet configured with the resident.

19. A non-transitory machine readable media embodying instructions, the instructions causing a computing device to perform a method, the method comprising:

providing, by the computing device, a virtual object inside a virtual reality world, wherein the virtual object is visible to residents of the virtual reality world when the residents are in vicinity of the virtual objects, and existence of the virtual object in the virtual reality world is independent of any resident of the virtual reality world;

receiving a call for a real time communication session, wherein the call is directed at the virtual object a provided in the virtual reality world;

in response to the call directed at the virtual object, changing, by the computing device, a presentation of the virtual object to provide a cue perceivable to one or more residents of the virtual reality world in vicinity of the virtual object in the virtual reality world the cue indicating that the call is being directed at the virtual object;

receiving, in the computing device, an input from one resident located in vicinity of the virtual object in the virtual reality world; and

in response the input received from the resident while the cue is being presented, connecting the call directed at the virtual object to the resident for the real time communication session.

20. A data processing system, comprising:

at least one microprocessor; and

memory coupled with the at least one microprocessor and storing instructions configured to instruct the at least one microprocessor to perform at least:

providing a virtual object inside a virtual reality world, wherein the virtual object is visible to residents of the virtual reality world when the residents are in vicinity of the virtual objects, and existence of the virtual object in the virtual reality world is independent of any resident of the virtual reality world;

receiving a call for a real time communication session, wherein the call is directed at the virtual object provided in the virtual reality world;

in response to the call directed at the virtual object, changing a presentation of the virtual object to provide a cue perceivable to one or more residents of the virtual reality world in vicinity of the virtual object in the virtual reality world, the cue indicating that the call is being directed at the virtual object;

receiving an input from one resident located in vicinity of the virtual object in the virtual reality world; and in response the input received from the resident while the cue is being presented, connecting the call directed at the virtual object to the resident for the real time communication session.

Assignments (23)
RELEASE OF SECURITY INTEREST Recorded Jan 7, 2025
From: PNC BANK, NATIONAL ASSOCIATION, AS AGENT
To: YELLOWPAGES.COM LLC
Reel/Frame 069830/0618 →
RELEASE OF SECURITY INTEREST Recorded May 10, 2024
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: DEX MEDIA, INC.; YP LLC; YELLOWPAGES.COM LLC; YP ADVERTISING & PUBLISHING LLC; PRINT MEDIA LLC; CERBERUS YP DIGITAL BLOCKER LLC; CERBERUS YP BLOCKER LLC; YP HOLDINGS LLC; PRINT MEDIA HOLDINGS LLC; YP INTERMEDIATE HOLDINGS CORP.; YP WESTERN HOLDINGS CORP.; YP SOUTHEAST HOLDINGS CORP.; YP MIDWEST HOLDINGS CORP.; YP CONNECTICUT HOLDINGS CORP.; PLUSMO HOLDINGS CORP.; INGENIO HOLDINGS CORP.
Reel/Frame 067381/0745 →
RELEASE OF SECURITY INTEREST Recorded May 7, 2024
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: THRYV, INC.
Reel/Frame 067341/0434 →
SECURITY INTEREST Recorded May 3, 2024
From: THRYV, INC.
To: CITIZENS BANK, N.A.
Reel/Frame 067310/0627 →
SECURITY INTEREST Recorded May 1, 2024
From: THRYV, INC.
To: CITIZENS BANK, N.A.
Reel/Frame 067287/0759 →
RELEASE OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Mar 2, 2021
From: WILMINGTON TRUST, NATIONAL ASSOCIATION., AS ADMINISTRATIVE AGENT
To: THRYV, INC. (FORMERLY KNOWN AS DEX MEDIA, INC.); THRYV HOLDINGS, INC. (FORMERLY KNOWN AS DEX MEDIA HOLDINGS, INC.)
Reel/Frame 055472/0592 →
SECURITY INTEREST Recorded Mar 1, 2021
From: THRYV, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 055452/0258 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 25, 2020
From: YELLOWPAGES.COM, LLC
To: THRYV, INC.
Reel/Frame 052071/0589 →
CORRECTIVE ASSIGNMENT TO CORRECT THE NATURE OF CONVEYANCE PREVIOUSLY RECORDED AT REEL: 043000 FRAME: 0664. ASSIGNOR(S) HEREBY CONFIRMS THE SECURITY INTEREST. Recorded Aug 10, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YP INTELLECTUAL PROPERTY LLC
Reel/Frame 043512/0837 →
CORRECTIVE ASSIGNMENT TO CORRECT THE NATURE OF CONVEYANCE PREVIOUSLY RECORDED AT REEL: 043183 FRAME: 0734. ASSIGNOR(S) HEREBY CONFIRMS THE RELEASE OF SECURITY INTEREST. Recorded Aug 9, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YELLOWPAGES.COM LLC
Reel/Frame 043493/0648 →
SECURITY INTEREST Recorded Jul 28, 2017
From: YELLOWPAGES.COM LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 043363/0518 →
RELEASE OF SECURITY INTEREST Recorded Jul 18, 2017
From: JPMORGAN CHASE BANK, N.A.
To: YP INTELLECTUAL PROPERTY LLC
Reel/Frame 043030/0341 →
SECURITY INTEREST Recorded Jul 13, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YP INTELLECTUAL PROPERTY LLC
Reel/Frame 043000/0664 →
SECURITY INTEREST Recorded Jul 13, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YELLOWPAGES.COM LLC
Reel/Frame 043183/0734 →
SECURITY AGREEMENT Recorded Jul 3, 2017
From: YP LLC; YELLOWPAGES.COM LLC; YP ADVERTISING & PUBLISHING LLC; PRINT MEDIA LLC; DEX MEDIA HOLDINGS, INC.; CERBERUS YP DIGITAL BLOCKER LLC; CERBERUS YP BLOCKER LLC; YP HOLDINGS LLC; PRINT MEDIA HOLDINGS LLC; YP INTERMEDIATE HOLDINGS CORP.; YP WESTERN HOLDINGS CORP.; YP SOUTHEAST HOLDINGS CORP.; YP MIDWEST HOLDINGS CORP.; YP CONNECTICUT HOLDINGS CORP.; PLUSMO HOLDINGS CORP.; INGENIO HOLDINGS CORP.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 043074/0794 →
SECURITY AGREEMENT Recorded Dec 1, 2016
From: YELLOWPAGES.COM LLC
To: PNC BANK, NATIONAL ASSOCIATION, AS AGENT
Reel/Frame 040540/0948 →
MERGER Recorded Jan 9, 2015
From: YP INTERACTIVE LLC
To: YELLOWPAGES.COM LLC
Reel/Frame 034747/0850 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 26, 2014
From: ALTBERG, EBBE; FABER, SCOTT; HIRSON, RON; LYON, BEN HARRIS; MANCA, PAUL G.; VAN DER LINDEN, SEAN; YANG, VIRGINIA HONG-JIA
To: UTBK, INC.
Reel/Frame 033613/0891 →
CHANGE OF NAME Recorded Jul 1, 2014
From: UTBK, INC.
To: UTBK LLC.
Reel/Frame 033264/0454 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 1, 2014
From: UTBK LLC
To: INGENIO LLC
Reel/Frame 033225/0248 →
CHANGE OF NAME Recorded Jun 4, 2014
From: INGENIO LLC
To: YP INTERACTIVE LLC
Reel/Frame 033085/0126 →
GRANT OF SECURITY INTEREST IN PATENT RIGHTS Recorded Mar 3, 2014
From: YP INTELLECTUAL PROPERTY LLC
To: JPMORGAN CHASE BANK, N.A, AS ADMINISTRATIVE AGENT
Reel/Frame 032382/0797 →
GRANT OF SECURITY INTEREST -- PATENTS Recorded Feb 28, 2014
From: YP INTELLECTUAL PROPERTY LLC
To: PNC BANK, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 032372/0772 →