Providing automated banking machine diagnostic information
View Patent ↗An automated banking machine operated responsive to data bearing records includes a card reader that is operative to read data from user cards including financial account identifying data, and to cause financial transfers responsive at least in part to the card data corresponding to stored data for a financial account authorized to conduct a transaction with the machine. The machine includes a plurality of hardware devices and a terminal processor. The terminal processor is operative to cause a hardware device to process sheets in carrying out transactions involving financial transfers. A device processor in a hardware device is operative to communicate certain condition data associated with the hardware device to a portable device.
1. A tangible, non-transitory computer readable medium of instructions with instructions encoded thereon for execution by a processor, and when executed operable to:
operate a device processor of a hardware device that is coupled with an automated banking machine that performs financial transfers, the automated banking machine comprises a card reader, a cash dispensing device, and an automated banking machine computer processor in operative communication with the card reader and cash dispensing device;
wherein the card reader is operative to read card data from a user cards, the card data corresponds to financial accounts;
wherein automated banking machine computer processor is operative to cause a computer determination to be made that card data read from a user card corresponds to a financial account concerning which financial transfers are authorized to be conducted through machine operation, and cause a financial transfer at least one of to and from the financial account responsive at least in part to the determination;
wherein the hardware device includes a data store, and a diagnostic interface;
store information in the data store representative of at least one of a plurality of different device conditions capable of being determined by the device processor;
communicate to the automated banking machine computer processor, data representative of a least some of the device conditions corresponding to the information stored in the at least one data store;
cause the diagnostic interface to wirelessly communicate to an external portable device, more detailed device condition data corresponding to the information stored in the data store;
wherein the more detailed device condition data is not communicated to the automated banking machine computer processor.
2. The computer readable medium according to claim 1 , wherein the diagnostic interface further comprises a radiation emitter, the instructions are further operable to cause the radiation emitter to provide outputs that communicate data corresponding to the device condition to the portable device.
3. The computer readable medium according to claim 2 , wherein the radiation emitter includes a visual indicator;
wherein the at least one visual indicator includes at least one Light Emitting Diode (LED), the instructions are further operable to cause the at least one LED to emit visible light signals in a plurality of different sequential patterns corresponding respectively to different device conditions.
4. The computer readable medium according to claim 2 , wherein the radiation emitter includes a visual indicator;
wherein the visual indicator includes a display screen;
wherein the instructions are further operable to cause the display screen to display indicia in a plurality of different patterns corresponding respectively to different device conditions.
5. The computer readable medium according to claim 1 , wherein the diagnostic interface includes a near field communication (NFC) device that is operative to wirelessly communicate with the portable device.
6. The computer readable medium according to claim 1 , wherein the plurality of device conditions capable of being determined include data indicative of fault conditions associated with the at least one hardware device.
7. The computer readable medium according to claim 1 , wherein the instructions are further operable to communicate transaction identification information with the automatic banking machine computer processor;
wherein the instructions are further operable to store in the at least one data store, the transaction identification information in association with data that is associated with a device function carried out by the hardware device in connection with a financial transaction corresponding to a transaction identification information.
8. The computer readable medium according to claim 1 , further operable to:
at least one of receive and dispense sheet media from at least one cassette;
monitor the messages communicated between the automated banking machine computer processor and the hardware device;
responsive to the monitored messages, store in a data store, data representative of at least one of a number and a type of sheet media at least one of received by and dispensed from the at least one cassette.
9. The computer readable medium according to claim 1 , wherein the hardware device is the card reader.
10. The computer readable medium according to claim 1 , wherein the hardware device is the cash dispenser.
11. The computer readable medium set forth in claim 1 , wherein the more detailed condition comprises repair instructions.
12. A tangible, non-transitory computer readable medium of instructions comprising computer readable instructions for execution by a processor encoded thereon, and when executed the instructions are operable to:
operate a device processor of a hardware device that is coupled to an automated banking machine that performs financial transfers, the automated banking machine comprises a plurality of hardware devices including a card reader operative to read card data from user cards, at least one device operative to at least one of receive and dispense sheet media from at least one cassette, a display and an automated banking machine computer processor in operative communication with the card reader, at least one device operative to at least one of receive and dispense sheet media, and the display;
wherein the card data corresponds to financial accounts;
wherein the automated banking machine computer processor is operative to cause a determination to be made that card data read from a user card corresponds to a financial account upon which financial transfers are authorized to be conducted through operation of the automated banking machine, and a financial transfer at least one of to and from the financial account responsive at least in part to the determination;
determine data corresponding to at least one device condition associated with the hardware device;
communicate to the automated banking machine computer processor, data representative of the least one device condition corresponding to the information; and
output on the display indicia including at least one machine readable bar code, such that a mobile device is capable of capturing an image of the at least one machine readable bar code using a camera;
wherein the indicia output on the display comprises more detailed device condition data that is not communicated with the automated banking machine processor; and
wherein the image is usable to determine the more detailed device condition data corresponding to the at least one device condition.
13. The computer readable medium according to claim 12 , the instructions are further operable to:
determine a plurality of device conditions associated with the hardware device;
communicate data corresponding to some of the plurality of device conditions to the automatic banking machine computer processor, but not data corresponding to the at least one device condition.
14. The computer readable medium according to claim 12 , wherein the machine readable bar code includes to a two-dimensional bar code.
15. The computer readable medium according to claim 12 , wherein the hardware device is the card reader.
16. The computer readable medium according to claim 12 , wherein the hardware device is the at least one device operative to at least one of receive and dispense sheet media.
17. The computer readable medium according to claim 12 , wherein the hardware device is the display.