Method and system for communication forwarding
View Patent ↗A method and system are provided for enabling forwarding of communication requests directed by callers to callees. Forwarding-profile information, which may be used in forwarding of communication requests directed to a callee, may be received in a computerized central unit. The computerized central unit may then transfer forwarding information that is based on the forwarding-profile information, to a network server in a network in which the callee is a user and/or a subscriber, for enabling the network server to forward communication requests to the callee based on the forwarding information. The forwarding-profile information may comprise destination addresses for forwarding communication requests to the callee; categorizations of callers into caller groups; and/or forwarding-schemes for specifying how to forward communication requests from particular callers. The forwarding-schemes may specify for different communication technologies, whether a received communication request through each communication technology is forwarded to a destination address using a particular communication technology.
1. A method, comprising:
receiving in a central unit, forwarding-profile information for use in forwarding of communication requests directed to a callee, wherein:
the forwarding-profile information comprises one or more forwarding-schemes which specify for different communication technologies, whether a communication request received through one of the communication technologies is forwarded to one or more destination addresses using a particular communication technology; and
transferring by the central unit, forwarding information that is based on the forwarding-profile information, to a network server in a network in which the callee is a user and/or a subscriber, for enabling the network server to forward communication requests to the callee based on the forwarding information.
2. The method of claim 1 , wherein the forwarding-profile information comprises destination addresses for forwarding communication requests to the callee; categorizations of callers into caller groups; and/or forwarding-schemes for specifying how to forward communication requests from particular callers.
3. The method of claim 1 , comprising receiving in the central unit via a telecommunication network, the forwarding-profile information that is entered by the callee via a user interface provided by the central unit.
4. The method of claim 3 , comprising displaying via the user interface the forwarding-profile information.
5. The method of claim 3 , comprising receiving by the central unit via the user interface a selection by the callee of an active forwarding-profile from a plurality of forwarding-profiles associated with the callee.
6. The method of claim 5 , comprising transferring by the central unit the callee's selection of the active forwarding-profile to at least the network server, for enabling the network server to forward communication requests to the callee.
7. The method of claim 1 , comprising synchronizing forwarding-profiles of the callee in a plurality of networks in which the callee is a user and/or a subscriber, by:
receiving in the central unit altered forwarding-profile information from a network server of one of the plurality of networks; and
transferring the altered forwarding-profile information from the central unit to network servers in one or more of remaining ones of the plurality of networks.
8. The method of claim 1 , wherein the forwarding information enables the network server in the network to determine for each communication request a caller group and communication technology associated with the respective communication request.
9. The method of claim 1 , wherein the forwarding information enables the network server in the network to determine for each communication request a forwarding-scheme defined by an active forwarding-profile selected by the callee.
10. The method of claim 1 , wherein the forwarding information enables the network server in the network to forward communication requests according to forwarding-scheme defined by active forwarding-profiles to one or more destination addresses using a communication technology specified by a corresponding forwarding-scheme.
11. A system, comprising:
a central unit having one or more processor, the central unit being operable to:
receive forwarding-profile information for use in forwarding of communication requests directed to a callee, wherein:
the forwarding-profile information comprises one or more forwarding-schemes which specify for different communication technologies, whether a communication request received through one of the communication technologies is forwarded to one or more destination addresses using a particular communication technology; and
transfer forwarding information that is based on the forwarding-profile information, to a network server in a network in which the callee is a user and/or a subscriber, for enabling the network server to forward communication requests to the callee based on the forwarding information.
12. The system of claim 11 , wherein the forwarding-profile information comprises destination addresses for forwarding communication requests to the callee; categorizations of callers into caller groups; and/or forwarding-schemes for specifying how to forward communication requests from particular callers.
13. The system of claim 11 , wherein the central unit is operable to receive via a telecommunication network, the forwarding-profile information that is entered by the callee via a user interface provided by the central unit.
14. The system of claim 13 , wherein the central unit is operable to display via the user interface the forwarding-profile information.
15. The system of claim 13 , wherein the central unit is operable to receive via the user interface a selection by the callee of an active forwarding-profile from a plurality of forwarding-profiles associated with the callee.
16. The system of claim 15 , wherein the central unit is operable to transfer the callee's selection of the active forwarding-profile to at least the network server, for enabling the network server to forward communication requests to the callee.
17. The system of claim 11 , wherein the central unit is operable to synchronize forwarding-profiles of the callee in a plurality of networks in which the callee is a user and/or a subscriber, by:
receiving in the central unit altered forwarding-profile information from a network server of one of the plurality of networks; and
transferring the altered forwarding-profile information from the central unit to network servers in one or more of remaining ones of the plurality of networks.
18. The system of claim 11 , wherein the forwarding information enables the network server in the network to determine for each communication request a caller group and communication technology associated with the respective communication request.
19. The system of claim 11 , wherein the forwarding information enables the network server in the network to determine for each communication request a forwarding-scheme defined by an active forwarding-profile selected by the callee.
20. The system of claim 11 , wherein the forwarding information enables the network server in the network to forward communication requests according to forwarding-scheme defined by active forwarding-profiles to one or more destination addresses using a communication technology specified by a corresponding forwarding-scheme.