Method, system, and program product for contacting conference call participants
View Patent ↗The present invention provides a method, system, and program product for managing conference calls. Specifically, prospective conference call participants (e.g., moderators and/or invitees) will initially provide user profiles. A participant's profile will include, among other things, a set of contact numbers at which the participant can be reached. Thereafter, a moderator and a set of invitees of a conference call to be held are identified. This is typically done based on synchronization with a calendar application used to send and accept an invitation to the conference call. When the moderator later initiates the conference call, the present invention will access the profile of each invitee that accepted the invitation, and then call the invitees at the respective contact numbers set forth therein. When contact is made with an invitee, the call will be merged into the conference call with the moderator.
1. A system for contacting participants of a conference call, comprising:
a system for scheduling a time for the conference call using a calendar application;
a system for electronically forwarding an invitation to each of the participants using the calendar application;
a system for receiving responses to the invitation from the participants using the calendar application;
a system for identifying the participants the conference call;
a system for querying profiles of the participants, based on the responses, to identify contact numbers associated with each of the participants, each of the profiles having previously been established by a corresponding one of the participants;
a system for contacting the participants at the contact numbers when the conference call is initiated;
a system for, if a participant cannot be contacted using a first contact number of the set of contact numbers, determining whether a second contact number has been established in a profile of the participant and, based on a positive determination, contacting the participant using the second contact number; and
a system for, if a status of a participant of the participants indicates that the participant temporarily cannot be contacted, periodically querying the status and contacting the participant when the status changes.
2. The system of claim 1 , further comprising a system for creating and modifying the profiles.
3. The system of claim 1 , further comprising a system for scheduling the conference call, and for sending invitations to a set of invitees.
4. The system of claim 1 , further comprising a system for initiating the conference call.
5. The system of claim 1 , wherein the contact number is selected from a group consisting of a telephone number, a pager number, and a cellular number.