IP Library Granted Patent US 10,410,648
Granted Patent B1
US 10,410,648 · App. 14/145,842 · Granted Sep 10, 2019

Moderating system response using stress content of voice command

Inventor: Todd M Eischeid (Cary, NC)
Assignee: ALLSCRIPTS SOFTWARE, LLC
G10L21/00
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Quick Facts
Patent No.
US 10,410,648
App. No.
14/145,842
Granted
Sep 10, 2019
Kind
B1
Abstract

A computer implemented method for automatically moderating a system response to a user's voice command. A voice command from a user is received. The voice command is associated with a system command, the system command including command requirements. A determination is the made as to whether the user is experiencing stress based on a stress level detected in the received voice command, and the command requirements dynamically adjusted when the user is determined to be experiencing stress.

Claims (21)

1. A processor-based method for confirming voice commands, comprising:

(a) receiving, at an electronic device via a microphone associated with the electronic device, a first utterance from a first healthcare provider representing a voice command for a first healthcare software application;

(b) automatically processing the first utterance to determine if the first utterance is a voice command comprising a health order associated with the first healthcare software application for a patient;

(c) electronically determining a stress level of the first healthcare provider using the processed first utterance via voice stress analysis to determine micro tremors in the first utterance;

(d) transmitting a confirmation request to another healthcare provider if the electronically determined stress level is above a predetermined threshold;

(e) receiving, at the electronic device from a second healthcare provider, a response to the transmitted confirmation request; and

(f) executing the first voice command, based on the received response.

2. The processor-based method of claim 1 , wherein the first voice command comprises an order associated with a medication.

3. The processor-based method of claim 1 , wherein first healthcare software application comprises an application response module.

4. The processor-based method of claim 3 , wherein the application response module interacts with the voice stress analysis software.

5. A non-transitory computer readable storage medium having data stored therein representing software executable by a computer, the software including instructions to confirm voice commands, the storage medium further comprising:

(a) instructions for receiving, at an electronic device via a microphone associated with the electronic device, a first utterance from a first healthcare provider representing a voice command for a first healthcare software application;

(b) instruction for automatically processing the first utterance to determine if the first utterance is a voice command comprising a health order associated with the first healthcare software application for a patient;

(c) instructions for electronically determining a stress level of the first healthcare provider using the processed first utterance via voice stress analysis to determine micro tremors in the first utterance;

(d) instructions for transmitting a confirmation request to another healthcare provider if the electronically determined stress level is above a predetermined threshold;

(e) instructions for receiving, at the electronic device from a second healthcare provider, a response to the transmitted confirmation request; and

(f) instructions for executing the first voice command, based on the received response.

6. The non-transitory computer readable storage medium of claim 5 , wherein the first voice command is a voice command regarding an order.

7. The non-transitory computer readable storage medium of claim 5 , wherein the first voice command is a voice command regarding a medication.

8. The non-transitory computer readable storage medium of claim 5 , wherein first healthcare software application comprises an application response module.

9. The non-transitory computer readable storage medium of claim 8 , wherein the application response module interacts with the voice stress analysis software.

Assignments (2)
GRANT OF SECURITY INTEREST IN PATENT RIGHTS Recorded May 16, 2022
From: ALLSCRIPTS SOFTWARE, LLC
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 060073/0613 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 25, 2016
From: EISCHEID, TODD MICHAEL
To: ALLSCRIPTS SOFTWARE, LLC
Reel/Frame 040123/0316 →