IP Library Granted Patent US 9,736,037
Granted Patent B2
US 9,736,037 · App. 14/166,368 · Granted Aug 15, 2017

Device management system

Inventors: Carlton Andrews (Austin, TX); Gregory James Breinholt (Singapore, SG); Karthik Krishnakumar (Round Rock, TX)
Assignee: Dell Products L.P.
H04L41/5064H04L41/0836
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Quick Facts
Patent No.
US 9,736,037
App. No.
14/166,368
Filed
Jan 28, 2014
Granted
Aug 15, 2017
Kind
B2
Art Unit
2448
USPC
709/223
Abstract

A device management system includes a system management information handling system (IHS) that is coupled to a network. A first device is included in the device management system and is not configured to communicate with the system management IHS. A plurality of user IHSs are each configured to communicatively couple to the first device and are each configured to communicatively couple to the system management IHS through the network. Each of the plurality of user IHSs is configured to retrieve device information from the first device when that user IHS is communicatively coupled to the first device. Each of the plurality of user IHSs is configured to provide the device information for the first device to the system management IHS when that user IHS is communicatively coupled to the system management IHS through the network.

Claims (54)

1. A device management system, comprising:

a system management device that is coupled to a network;

a first managed device that is not configured to communicate with the system management device due to the first managed device not being connected to the network; and

a first user device that is configured to:

communicatively couple to the first managed device without the use of the network;

retrieve and store first managed device information from the first managed device when the first user device is both communicatively coupled to the first managed device without the use of the network and not communicatively coupled to the system management device through the network, wherein the first managed device information for the first managed device includes first managed device component status information for the first managed device that describes a status of at least one component in the first managed device;

disconnect from the first managed device such that the first user device is not communicatively coupled to the first managed device;

communicatively couple to the system management device through the network; and

provide the first managed device information for the first managed device to the system management device when the first user device is both communicatively coupled to the system management device through the network and not communicatively coupled to the first managed device.

2. The device management system of claim 1 , wherein the system management device is configured to send operation instruction for the first managed device over the network to the first user device.

3. The device management system of claim 1 , further comprising:

at least one second managed device that is not configured to communicate with the system management device due to the at least one second managed device not being connected to the network, wherein the first user device configured to:

communicatively couple to the at least one second managed device without the use of the network;

retrieve second managed device information from the at least one second managed device when the first user device is communicatively coupled to the at least one second managed device without the use of the network; and

provide the second managed device information for the at least one second managed device to the system management device when the first user device is communicatively coupled to the system management device through the network.

4. The device management system of claim 1 , wherein the system management device is configured to send operation instruction for the first managed device over the network to a second user device, and wherein the second user device provides the operation instruction to the first managed device when the second user device is communicatively coupled to the first managed device without the use of the network.

5. The device management system of claim 1 , wherein the system management device is configured to update a first managed device status associated with the first managed device using the first managed device information for the first managed device that was received from the first user device.

6. The device management system of claim 1 , wherein the system management device is configured to determine that first managed device information for the first managed device that was received from the first user device includes event information for the first managed device and, in response, provide an event notification.

7. An information handling system (IHS), comprising:

a processing system; and

a memory system that is coupled to the processing system and that includes instructions that, when executed by the processing system, cause the processing system to provide a system manager that is coupled to a network and that is configured to:

receive, from a first user device through the network, first managed device information for a first managed device that is not configured to communicate with the system manager due to the first device not being connected to the network,

wherein the first user device is configured to retrieve and store the first managed device information from the first managed device when the first user device is both directly communicatively coupled to the first managed device with the use of the network and not communicatively coupled to the system manager through the network, and

wherein the first managed device information for the first managed device is received from the first user device when the first user device is both communicatively coupled to the system manager through the network and not directly communicatively coupled to the first managed device, wherein the first managed device information for the first managed device includes first managed device component status information for the first managed device that describes a status of at least one component in the first managed device;

update a first managed device status associated with the first managed device using the first managed device information for the first managed device that was received from the first user device; and

provide an event notification in response to determining that the first managed device information for the first managed device that was received from the first user device includes event information for the first managed device.

8. The IHS of claim 7 , wherein the system manager is configured to:

send operation instruction for the first managed device over the network to a second user device, and wherein the second user device provides the operation instruction to the first managed device when the second user device is communicatively coupled to the first managed device without the use of the network.

9. The IHS of claim 7 , wherein the system manager is configured to:

receive, from the first user device through the network, second managed device information for at least one second managed device that is not configured to communicate with the system manager due to the at least one second managed device not being connected to the network, wherein the second managed device information for the at least one second managed device was communicated to the first user device through a direct communication coupling and without the use of the network;

update at least one second managed device status associated with the at least one second managed device using the second managed device information for the at least one second managed device that was received from the first user device; and

provide an event notification in response to determining that the second managed device information for the at least one second managed device that was received from the first user device includes event information for the at least one second managed device.

10. The IHS of claim 7 , wherein the system manager is configured to:

store a plurality of first managed device information for the first managed device that was received from the first user device as first managed device history information.

11. The IHS of claim 7 , wherein the system manager is configured to:

send an operation instruction for the first managed device over the network to the first user device.

12. A method for managing devices, comprising:

receiving, by a system management device through a network from a first user device, first managed device information for a first managed device that is not configured to communicate with the system management device due to the first managed device not being connected to the network,

wherein the first managed device information for the first managed device includes first managed device component status information for the first managed device that describes a status of at least one component in the first managed device

wherein the first user device retrieved the first managed device information from the first managed device when the first user device was both directly communicatively coupled to the first managed device without the use of the network and not communicatively coupled to the system management device through the network, and

wherein the first user device provided the first managed device information to the system management device when the first user device was both communicatively coupled to the system management device through the network and not directly communicatively coupled to the first managed device;

updating, by the system management device, a first managed device status associated with the first managed device using the first managed device information for the first managed device that was received from the first user device; and

providing, by the system management device, an event notification in response to determining that the first managed device information for the first managed device that was received from the first user device includes event information for the first managed device.

13. The method of claim 12 , wherein the first user device, stores the first managed device information from the first managed device when the first user device is communicatively coupled to the first managed device and not communicatively coupled to the system management device through the network.

14. The method of claim 12 , further comprising:

receiving, by the system management device through the network from the first user device, device information for at least one second managed device that is not configured to communicate with the system management device due to the at least one second managed device not being connected to the network, wherein the second managed device information for the at least one second managed device was communicated to the first user device through a direct communication coupling and without the use of the network;

updating, by the system management device, at least one second managed device status associated with the at least one second managed device using the second managed device information for the at least one second managed device that was received from the first user device; and

providing, by the system management device, an event notification in response to determining that the second managed device information for the at least one second managed device that was received from the first user device includes event information for the at least one second managed device.

15. The method of claim 12 , further comprising:

providing, by the system management device, operation instruction for the first managed device over the network to a second user device, and wherein the second user device provides the operation instruction to the first managed device when the second user device is communicatively coupled to the first managed device without the use of the network.

16. The method of claim 12 , further comprising:

storing, by the system management device, a plurality of first managed device information for the first managed device that was received from the first user device as first managed device history information.

17. The method of claim 12 , further comprising:

sending an operation instruction for the first managed device over the network to the first user device.

Assignments (15)
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053546/0001) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC IP HOLDING COMPANY LLC
Reel/Frame 071642/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (045455/0001) Recorded May 20, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.); DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC); EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.); SCALEIO LLC
Reel/Frame 061753/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (040136/0001) Recorded Apr 26, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.); DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC); EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.); SCALEIO LLC
Reel/Frame 061324/0001 →
RELEASE OF SECURITY INTEREST Recorded Nov 3, 2021
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL, L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; WYSE TECHNOLOGY L.L.C.
Reel/Frame 058216/0001 →
SECURITY AGREEMENT Recorded Apr 22, 2020
From: CREDANT TECHNOLOGIES INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 053546/0001 →
SECURITY AGREEMENT Recorded Mar 21, 2019
From: CREDANT TECHNOLOGIES, INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 049452/0223 →
SECURITY AGREEMENT Recorded Sep 21, 2016
From: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040134/0001 →
SECURITY AGREEMENT Recorded Sep 21, 2016
From: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 040136/0001 →
RELEASE OF REEL 032810 FRAME 0206 (NOTE) Recorded Sep 14, 2016
From: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
To: DELL SOFTWARE INC.; DELL PRODUCTS L.P.; CREDANT TECHNOLOGIES, INC.; COMPELLENT TECHNOLOGIES, INC.; FORCE10 NETWORKS, INC.; SECUREWORKS, INC.
Reel/Frame 040027/0204 →
RELEASE OF SECURITY INTEREST OF REEL 032809 FRAME 0930 (TL) Recorded Sep 14, 2016
From: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
To: DELL SOFTWARE INC.; DELL PRODUCTS L.P.; CREDANT TECHNOLOGIES, INC.; COMPELLENT TECHNOLOGIES, INC.; FORCE10 NETWORKS, INC.; SECUREWORKS, INC.
Reel/Frame 040045/0255 →
RELEASE OF REEL 032809 FRAME 0887 (ABL) Recorded Sep 13, 2016
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: DELL SOFTWARE INC.; DELL PRODUCTS L.P.; CREDANT TECHNOLOGIES, INC.; COMPELLENT TECHNOLOGIES, INC.; FORCE10 NETWORKS, INC.; SECUREWORKS, INC.
Reel/Frame 040017/0314 →
SUPPLEMENT TO PATENT SECURITY AGREEMENT (ABL) Recorded May 1, 2014
From: COMPELLENT TECHNOLOGIES, INC.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; SECUREWORKS, INC.
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 032809/0887 →
SUPPLEMENT TO PATENT SECURITY AGREEMENT (NOTES) Recorded May 1, 2014
From: COMPELLENT TECHNOLOGIES, INC.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; SECUREWORKS, INC.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 032810/0206 →
SUPPLEMENT TO PATENT SECURITY AGREEMENT (TERM LOAN) Recorded May 1, 2014
From: COMPELLENT TECHNOLOGIES, INC.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; SECUREWORKS, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 032809/0930 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 29, 2014
From: ANDREWS, CARLTON; BREINHOLT, GREGORY JAMES; KRISHNAKUMAR, KARTHIK
To: DELL PRODUCTS L.P.
Reel/Frame 032074/0485 →
Continuity (1)
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