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App. No. 14/175,485 · Confirmation No. 1021

TECHNIQUES FOR HELP DESK MANAGEMENT

Applicant: Novell, Inc.
Abandoned -- Failure to Respond to an Office Action View Publication ↗
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2018-12-31 ABN Abandonment 2 View
2018-03-29 FWCLM Index of Claims 1 View
2018-03-29 SRFW Search information including classification, databases and other search related notes 2 View
2018-03-29 SRNT Examiner's search strategy and results 53 View
2018-03-29 CTNF Non-Final Rejection 52 View
2018-03-22 EXIN Examiner Interview Summary Record (PTOL - 413) 1 View
2018-03-22 INTV.SUM.EX Examiner initiated interview summary (PTOL-413B) 1 View
2018-01-31 RCEX Request for Continued Examination (RCE) 1 View
2018-01-31 WFEE Fee Worksheet (SB06) 2 View
2018-01-31 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-01-25 IMIS Miscellaneous Internal Document 5 View
2018-01-25 CTAV Advisory Action (PTOL-303) 4 View
2017-12-22 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2017-12-22 CLM Claims 5 View
2017-12-22 REM Applicant Arguments/Remarks Made in an Amendment 6 View
2017-12-22 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-12-22 TRAN.LET Transmittal Letter 1 View
2017-12-22 WFEE Fee Worksheet (SB06) 1 View
2017-10-31 FWCLM Index of Claims 1 View
2017-10-31 892 List of references cited by examiner 1 View
2017-10-31 CTFR Final Rejection 83 View
2017-10-31 SRFW Search information including classification, databases and other search related notes 2 View
2017-10-31 SRNT Examiner's search strategy and results 40 View
2017-09-28 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2017-09-28 CLM Claims 5 View
2017-09-28 REM Applicant Arguments/Remarks Made in an Amendment 6 View
2017-09-28 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-09-28 TRAN.LET Transmittal Letter 1 View
2017-09-28 WFEE Fee Worksheet (SB06) 1 View
2017-06-28 CTNF Non-Final Rejection 73 View
2017-06-28 892 List of references cited by examiner 1 View
2017-06-28 FWCLM Index of Claims 1 View
2017-06-28 SRNT Examiner's search strategy and results 24 View
2017-06-28 SRFW Search information including classification, databases and other search related notes 2 View
2017-03-01 RCEX Request for Continued Examination (RCE) 1 View
2017-03-01 WFEE Fee Worksheet (SB06) 2 View
2017-03-01 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-03-01 WFEE Fee Worksheet (SB06) 1 View
2017-02-22 CTAV Advisory Action (PTOL-303) 4 View
2017-02-22 IMIS Miscellaneous Internal Document 6 View
2017-02-03 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2017-02-03 CLM Claims 6 View
2017-02-03 REM Applicant Arguments/Remarks Made in an Amendment 9 View
2017-02-03 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-02-03 TRAN.LET Transmittal Letter 1 View
2017-02-03 WFEE Fee Worksheet (SB06) 1 View
2016-12-01 CTFR Final Rejection 54 View
2016-12-01 892 List of references cited by examiner 1 View
2016-12-01 SRFW Search information including classification, databases and other search related notes 1 View
2016-12-01 FWCLM Index of Claims 1 View
2016-12-01 SRNT Examiner's search strategy and results 19 View
2016-09-13 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2016-09-13 CLM Claims 5 View
2016-09-13 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2016-09-13 N417 Electronic Filing System Acknowledgment Receipt 2 View
2016-09-13 TRAN.LET Transmittal Letter 1 View
2016-09-13 WFEE Fee Worksheet (SB06) 1 View
2016-06-13 CTNF Non-Final Rejection 44 View
2016-06-13 892 List of references cited by examiner 1 View
2016-06-13 SRFW Search information including classification, databases and other search related notes 1 View
2016-06-13 FWCLM Index of Claims 1 View
2016-06-13 SRNT Examiner's search strategy and results 3 View
2015-12-10 RCEX Request for Continued Examination (RCE) 1 View
2015-12-10 WFEE Fee Worksheet (SB06) 2 View
2015-12-10 N417 Electronic Filing System Acknowledgment Receipt 2 View
2015-12-10 WFEE Fee Worksheet (SB06) 1 View
2015-11-23 CTAV Advisory Action (PTOL-303) 2 View
2015-11-10 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2015-11-10 CLM Claims 5 View
2015-11-10 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2015-11-10 N417 Electronic Filing System Acknowledgment Receipt 2 View
2015-11-10 TRAN.LET Transmittal Letter 1 View
2015-11-10 WFEE Fee Worksheet (SB06) 1 View
2015-09-10 CTFR Final Rejection 30 View
2015-09-10 892 List of references cited by examiner 1 View
2015-09-10 SRNT Examiner's search strategy and results 47 View
2015-09-10 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 3 View
2015-09-10 SRFW Search information including classification, databases and other search related notes 1 View
2015-09-10 FWCLM Index of Claims 1 View
2015-08-19 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2015-08-19 CLM Claims 5 View
2015-08-19 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2015-08-19 N417 Electronic Filing System Acknowledgment Receipt 2 View
2015-08-19 TRAN.LET Transmittal Letter 1 View
2015-08-19 WFEE Fee Worksheet (SB06) 1 View
2015-06-19 WFEE Fee Worksheet (SB06) 1 View
2015-06-19 NTC.A.NONCPL Notice to the applicant regarding a non-compliant or non-responsive amendment 2 View
2015-06-15 A.I. Informal or Non-Responsive Amendment 1 View
2015-06-15 SPEC Specification 1 View
2015-06-15 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2015-06-15 CLM.NE Claim-Amendment Not Entered 4 View
2015-06-15 REM Applicant Arguments/Remarks Made in an Amendment 8 View
2015-06-15 DRW Drawings-only black and white line drawings 3 View
2015-06-15 N417 Electronic Filing System Acknowledgment Receipt 2 View
2015-06-15 TRAN.LET Transmittal Letter 1 View
2015-03-13 CTNF Non-Final Rejection 18 View
2015-03-13 892 List of references cited by examiner 1 View
2015-03-13 1449 List of References cited by applicant and considered by examiner 1 View
2015-03-13 BIB Bibliographic Data Sheet 1 View
2015-03-13 FWCLM Index of Claims 1 View
2015-03-13 SRNT Examiner's search strategy and results 3 View
2015-03-13 1449 List of References cited by applicant and considered by examiner 1 View
2015-03-13 1449 List of References cited by applicant and considered by examiner 2 View
2015-03-13 SRFW Search information including classification, databases and other search related notes 1 View
2014-10-03 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2014-09-26 PA.. Power of Attorney 1 View
2014-09-26 R3.73 Assignee showing of ownership per 37 CFR 3.73 2 View
2014-09-26 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-09-26 TRAN.LET Transmittal Letter 1 View
2014-09-26 TRAN.LET Transmittal Letter 1 View
2014-09-26 OATH Oath or Declaration filed 2 View
2014-09-26 OATH Oath or Declaration filed 4 View
2014-06-05 NTC.PUB Notice of Publication 1 View
2014-02-28 WFEE Fee Worksheet (SB06) 1 View
2014-02-28 APP.FILE.REC Filing Receipt 3 View
2014-02-28 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2014-02-11 A.PE Preliminary Amendment 1 View
2014-02-11 SPEC Specification 1 View
2014-02-11 CLM Claims 4 View
2014-02-11 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2014-02-11 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-02-11 TRAN.LET Transmittal Letter 1 View
2014-02-11 WFEE Fee Worksheet (SB06) 1 View
2014-02-07 TRNA Transmittal of New Application 1 View
2014-02-07 ADS Application Data Sheet 6 View
2014-02-07 SPEC Specification 17 View
2014-02-07 CLM Claims 1 View
2014-02-07 ABST Abstract 1 View
2014-02-07 DRW Drawings-only black and white line drawings 3 View
2014-02-07 TRAN.LET Transmittal Letter 1 View
2014-02-07 TRAN.LET Transmittal Letter 2 View
2014-02-07 IDS Information Disclosure Statement (IDS) Form (SB08) 1 View
2014-02-07 WFEE Fee Worksheet (SB06) 2 View
2014-02-07 N417 Electronic Filing System Acknowledgment Receipt 3 View
2014-02-07 136A Authorization for Extension of Time all replies 3 View
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Quick Facts
App. No.
14/175,485
Filed
2014-02-07
Pub. No.
US20140156357A1
Art Unit
3697