Methods, systems, and products for security services
Methods, systems, and products notify of alarms in security systems. Sensor data is received from an alarm sensor, and an alarm condition is determined by an alarm controller. Video data associated with the alarm sensor is retrieved. An alarm message may be sent over a wireless network connection, while the video data may be sent over wireline broadband connection.
1. A method, comprising:
determining an alarm condition by an alarm controller of a security system;
sending, from the alarm controller, an alarm message to notify of the alarm condition, the alarm message having a header portion that identifies a network address in a private network assigned to the alarm controller;
executing a rule, by the alarm controller, that routes the alarm message into the private network for routing to an alarm address; and
receiving, by the alarm controller, a call from the private network to the network address to verify the alarm condition.
2. The method of claim 1 , further comprising matching a calling address to an acceptable address from which the alarm controller is permitted to accept the call.
3. The method of claim 1 , further comprising accepting the call by the alarm controller.
4. The method of claim 1 , wherein receiving the call comprises receiving a voice-over Internet Protocol call.
5. The method of claim 1 , further comprising querying for video data captured prior to the determining the alarm condition.
6. The method of claim 1 , further comprising querying for video data captured after the determining the alarm condition.
7. The method of claim 1 , further comprising rejecting the call in response to failing to match a calling address to an acceptable address.
8. An alarm controller for use by a security system, the alarm controller comprising:
a processor; and
a memory storing code that when executed causes the processor to perform operations, the operations comprising:
determining an alarm condition by the alarm controller of the security system;
generating, by the alarm controller, an alarm message to notify of the alarm condition, the alarm message having a header portion that identifies a network address in a private network assigned to the alarm controller;
routing, by the alarm controller, the alarm message into the private network for routing to an alarm address; and
receiving a call from the private network to the network address to verify the alarm condition.
9. The alarm controller of claim 8 , wherein the operations further comprise matching a calling address to an acceptable address from which the alarm controller is permitted to accept the call.
10. The alarm controller of claim 8 , wherein the operations further comprise accepting the call by the alarm controller.
11. The alarm controller of claim 8 , wherein the operations further comprise receiving a voice-over Internet Protocol call.
12. The alarm controller of claim 8 , wherein the operations further comprise querying for video data captured prior to the determining the alarm condition.
13. The alarm controller of claim 8 , wherein the operations further comprise querying for video data captured after the determining the alarm condition.
14. The alarm controller of claim 8 , wherein the operations further comprise rejecting the call in response to failing to match a calling address to an acceptable address.
15. A memory device storing code which when executed causes a processor to perform operations, the operations comprising:
determining an alarm condition by an alarm controller of a security system;
generating, by the alarm controller, an alarm message to notify of the alarm condition, the alarm message having a header portion that identifies a network address in a private network assigned to the alarm controller;
routing, by the alarm controller, the alarm message into the private network for delivery to an alarm address; and
receiving a call from the private network to the network address to verify the alarm condition.
16. The memory device of claim 15 , wherein the operations further comprise matching a calling address of the call to an acceptable address from which the alarm controller is permitted to accept the call.
17. The memory device of claim 15 , wherein the operations further comprise accepting the call by the alarm controller.
18. The memory device of claim 15 , wherein the operations further comprise receiving a voice-over Internet Protocol call.
19. The memory device of claim 15 , wherein the operations further comprise querying for video data captured prior to the determining the alarm condition.
20. The memory device of claim 15 , wherein the operations further comprise rejecting the call in response to failing to match a calling address to an acceptable address.