Real-time availability of omni-channel sales data
View Patent ↗Techniques of implementing providing real-time availability of omni-channel sales data are disclosed. In some example embodiments, purchase information comprising information of purchases made by a consumer via a plurality of retail channels is received by a back-end system. The purchase information can be stored on the back-end system. A request to access the stored purchase information can be received from the consumer on a computing device. The request can comprise an identification of a virtual host and an identification of a service to invoke on the back-end system to retrieve the purchase information stored on the back-end system. An identification of an internal host can be determined based on the identification of the virtual host. The identification of the internal host can identify the back-end system. The purchase information can be retrieved from the back-end system using the identification of the internal host and the identification of the service.
1. A computer-implemented method comprising:
receiving, by a back-end system, purchase information comprising information of purchases made by a consumer via a plurality of retail channels;
storing the received purchase information of the consumer in a database on the back-end system;
receiving, from the consumer on a computing device, a request to access the stored purchase information, the request comprising an identification of a virtual host and an identification of a service to invoke on the back-end system to retrieve the purchase information stored on the back-end system, the identification of the service comprising an OData Uniform Resource Locator (URL) that identifies an Open Data Protocol (OData) service on the back-end system;
determining, by a machine having a memory and at least one processor, an identification of an internal host based on the identification of the virtual host, the identification of the internal host identifying the back-end system;
retrieving, from the database, the purchase information using the identification of the internal host and the identification of the service, the purchase information being retrieved using a concatenation of the OData URL with the identification of the internal host; and
providing the retrieved purchase information to the consumer on the computing device.
2. The method of claim 1 , wherein the plurality of retail channels comprises a brick-and-mortar retail channel and an online retail channel.
3. The method of claim 1 , wherein the back-end system is dedicated to a single retail entity having a central management, the single retail entity having transacted the purchases made by the consumer.
4. The method of claim 3 , wherein the single retail entity comprises a plurality of chain stores.
5. The method of claim 3 , wherein the back-end system is part of a private network of the single retail entity, and the back-end system is used by the single retail entity to manage purchase transactions and product inventory.
6. The method of claim 5 , wherein the purchase information is made available for retrieval and presentation to the consumer on the computing device in real-time or near real-time with respect to the purchase information being stored on the back-end system.
7. The method of claim 1 , wherein the purchase information is received by the back-end system in real-time or near real-time with respect to completion of the corresponding purchases.
8. A system comprising:
a machine having a memory and at least one processor; and
aback-end system configured to:
receive purchase information comprising information of purchases made by a consumer via a plurality of retail channels; and
store the received purchase information of the consumer in a database on the back-end system; and
a cloud connector on the machine configured to:
receive, from the consumer on a computing device, a request to access the stored purchase information, the request comprising an identification of a virtual host and an identification of a service to invoke on the back-end system to retrieve the purchase information stored on the back-end system, the identification of the service comprising an OData Uniform Resource Locator (URL) that identifies an Open Data Protocol (OData) service on the back-end system;
determine an identification of an internal host based on the identification of the virtual host, the identification of the internal host identifying the back-end system; and
retrieve, from the database, the purchase information from the back-end system using the identification of the internal host and the identification of the service, the purchase information being retrieved using a concatenation of the OData URL with the identification of the internal host.
9. The system of claim 8 , wherein the plurality of retail channels comprises a brick-and-mortar retail channel and an online retail channel.
10. The system of claim 8 , wherein the back-end system is dedicated to a single retail entity having a central management, the single retail entity having transacted the purchases made by the consumer.
11. The system of claim 10 , wherein the single retail entity comprises a plurality of chain stores.
12. The system of claim 10 , wherein the back-end system is part of a private network of the single retail entity, and the back-end system is used by the single retail entity to manage purchase transactions and product inventory.
13. The system of claim 12 , wherein the purchase information is made available by the back-end system for retrieval and presentation to the consumer on the computing device in real-time or near real-time with respect to the purchase information being stored on the back-end system.
14. The system of claim 8 , wherein the back-end system is further configured to receive the purchase information in real-time or near real-time with respect to completion of the corresponding purchases.
15. A non-transitory machine-readable storage medium, tangibly embodying a set of instructions that, when executed by at least one processor, causes the at least one processor to perform a set of operations comprising:
receiving, by a back-end system, purchase information comprising information of purchases made by a consumer via a plurality of retail channels;
storing the received purchase information of the consumer in a database on the back-end system;
receiving, from the consumer on a computing device, a request to access the stored purchase information, the request comprising an identification of a virtual host and an identification of a service to invoke on the back-end system to retrieve the purchase information stored on the back-end system, the identification of the service comprising an OData Uniform Resource Locator (URL) that identifies an Open Data Protocol (OData) service on the back-end system;
determining an identification of an internal host based on the identification of the virtual host, the identification of the internal host identifying the back-end system; and
retrieving, from the database, the purchase information using the identification of the internal host and the identification of the service, the purchase information being retrieved using a concatenation of the OData URL with the identification of the internal host; and
providing the retrieved purchase information to the consumer on the computing device.
16. The non-transitory machine-readable storage medium of claim 15 , wherein the plurality of retail channels comprises a brick-and-mortar retail channel and an online retail channel.