IP Library Granted Patent US 10,262,340
Granted Patent B2
US 10,262,340 · App. 14/221,558 · Granted Apr 16, 2019

Method and apparatus to allocate and recycle telephone numbers in a call-tracking system

Inventors: Daric Wong (Daly City, CA); Scott Faber (San Francisco, CA); Anuj Agarwal (San Francisco, CA); Nitin Ahuja (Redwood City, CA); Ebbe Altberg (Mill Valley, CA); Mark Arthur Buchler Halstead (Auckland, NZ)
Assignee: YELLOWPAGES.COM LLC
G06Q30/0277G06Q30/02G06Q30/0242G06Q30/0272G06Q30/0273H04M3/42008H04M2215/0192
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Quick Facts
Patent No.
US 10,262,340
App. No.
14/221,558
Granted
Apr 16, 2019
Kind
B2
Abstract

A method including: dynamically allocating a telephone number to an advertisement on a just-in-time basis; and if the telephone number is not called for a predefined period of time, unallocating the telephone number.

Claims (42)

1. A method comprising:

selecting from a pool of electronically stored unallocated telephone number, via an advertisement creation module including a telephone number generation logic processing on a network device, a first telephone number from a plurality of telephone numbers, including an active call-time queue of allocated telephone numbers, wherein the selection is based on a first predetermined period of time since the first telephone number was last called, in conjunction with a first website advertisement, exceeding a first predetermined threshold, and wherein the active call-time queue of allocated telephone numbers was last called within the first predetermined threshold;

providing, via an advertisement publication module including an advertisement rendering engine processing at the network device, the first telephone number to present with a second website advertisement, and displaying via a user interface the first telephone number to a display device of a client device, where the first telephone number being displayed is made selectable by a user via smart connect logic processing at the network device; and

responsive to selecting the first telephone number being displayed thereby initiating a telephone call to the first telephone number, and routing, via the smart connect logic processing at the network device, the telephone call, by utilizing a Voice Over Internet Protocol connection, to a second telephone number associated with a device of an advertiser for the second website advertisement in response to determining that the first predetermined period of time exceeds the first predetermined threshold.

2. The method of claim 1 , wherein the first predetermined period of time since the first telephone number was last called is longer than a respective period of time since any of the remaining plurality of telephone numbers were last called.

3. The method of claim 1 , further comprising generating a warning in response to the first predetermined period of time since the first telephone number was last called being within the first predetermined threshold.

4. The method of claim 1 , wherein selection of the first telephone number is further based on a second predetermined period of time since the first telephone number was last displayed exceeding a second predetermined threshold.

5. The method of claim 4 , further comprising generating a warning in response to the second predetermined period of time since the first telephone number was last displayed being within the second predetermined threshold.

6. The method of claim 4 , wherein the first predetermined period of time since the first telephone number was last displayed is longer than a respective period of time that any of the remaining plurality of telephone numbers were last displayed.

7. The method of claim 4 , wherein the first predetermined period of time since the first telephone number was last called is within the first predetermined threshold, and wherein the second predetermined period of time since the first telephone number was last displayed is within the second predetermined threshold.

8. The method of claim 1 , wherein the first predetermined period of time since the first telephone number was last called:

is within the first predetermined threshold; and

is longer than a respective period of time since any of the remaining plurality of telephone numbers were last called.

9. The method of claim 8 , wherein the first predetermined period of time since the first telephone number was last displayed:

is within the second predetermined threshold; and

is longer than a respective period of time since any of the remaining plurality of telephone numbers were last displayed.

10. The method of claim 1 , wherein the first website advertisement and the second website advertisement are displayed on the same website.

11. The method of claim 1 , wherein the first website advertisement and the second website advertisement are associated with a common advertiser.

12. The method of claim 1 , wherein the first website advertisement is associated with a first advertiser, and the second website advertisement is associated with a second advertiser, the method further including:

identifying a caller of the first telephone number;

determining whether the caller previously called the first telephone number; and in response to determining the caller previously called the first telephone number, routing the call to a first communication device of the first advertiser, and routing the call to a second communication device of second advertiser otherwise.

13. A system comprising:

a processor of a network device; and

memory, of the network device, storing instructions that, when executed by the processor, cause the network device to:

select from a pool of electronically stored unallocated telephone number, via an advertisement creation module including a telephone number generation logic processing on a network device, a first telephone number from a plurality of telephone numbers, including an active call-time queue of allocated telephone numbers, wherein the selection is based on a first predetermined period of time since the first telephone number was last called, in conjunction with a first website advertisement, exceeding a first predetermined threshold, and wherein the active call-time queue of allocated telephone numbers was last called within the first predetermined threshold;

provide, via an advertisement publication module including an advertisement rendering engine processing at the network device, the first telephone number to present with a second website advertisement, and displaying via a user interface the first telephone number to a display device of a client device, where the first telephone number being displayed is made selectable by a user via smart connect logic processing at the network device; and

responsive to selecting the first telephone number being displayed thereby initiating a telephone call to the first telephone number, and route, via the smart connect logic processing at the network device, the telephone call the telephone call, by utilizing a Voice Over Internet Protocol connection, to a second telephone number associated with a device of an advertiser for the second website advertisement in response to determining that the first predetermined period of time exceeds the first predetermined threshold.

14. The system of claim 13 , wherein selection of the first telephone number is further based on a second predetermined period of time since the first telephone number was last displayed exceeding a second predetermined threshold.

15. The system of claim 14 , wherein the first predetermined period of time since the first telephone number was last called is within the first predetermined threshold, and wherein the second predetermined period of time since the first telephone number was last displayed is within the second predetermined threshold.

16. The system of claim 13 , wherein the first website advertisement is associated with a first advertiser, and the second website advertisement is associated with a second advertiser, the memory further storing instructions to cause the network device to:

identify a caller of the first telephone number;

determine whether the caller previously called the first telephone number; and in response to determining the caller previously called the first telephone number, route the call to a first communication device of the first advertiser, and route the call to a second communication device of the second advertiser otherwise.

17. A non-transitory computer-readable medium storing instructions configured to instruct a network device to:

select from a pool of electronically stored unallocated telephone number, via an advertisement creation module including a telephone number generation logic processing on a network device, a first telephone number from a plurality of telephone numbers, including an active call-time queue of allocated telephone numbers, wherein the selection is based on a first predetermined period of time since the first telephone number was last called, in conjunction with a first website advertisement, exceeding a first predetermined threshold, and wherein the active call-time queue of allocated telephone numbers was last called within the first predetermined threshold;

provide, via an advertisement publication module including an advertisement rendering engine processing at the network device, the first telephone number to present with a second website advertisement, and displaying via a user interface the first telephone number to a display device of a client device, where the first telephone number being displayed is made selectable by a user via smart connect logic processing at the network device; and

responsive selecting the first telephone number being displayed thereby initiating to a telephone call to the first telephone number, and route via the smart connect logic processing at the network, the telephone call, by utilizing a Voice Over Internet Protocol connection, to a second telephone number associated with a device of an advertiser for the second website advertisement in response to determining that the first predetermined period of time exceeds the first predetermined threshold.

18. The medium of claim 17 , wherein selection of the first telephone number is further based on a second predetermined period of time since the first telephone number was last displayed exceeding a second predetermined threshold.

19. The medium of claim 18 , wherein the first predetermined period of time since the first telephone number was last called is within the first predetermined threshold, and wherein the second predetermined period of time since the first telephone number was last displayed is within the second predetermined threshold.

20. The medium of claim 17 , wherein the first website advertisement is associated with a first advertiser, and the second website advertisement is associated with a second advertiser, the instructions further configured to instruct the network device to:

identify a caller of the first telephone number;

determine whether the caller previously called the first telephone number; and in response to determining the caller previously called the first telephone number,

route the telephone call to a first communication device of the first advertiser, and route the telephone call to a second communication device of the second advertiser otherwise.

Assignments (18)
RELEASE OF SECURITY INTEREST Recorded Jan 7, 2025
From: PNC BANK, NATIONAL ASSOCIATION, AS AGENT
To: YELLOWPAGES.COM LLC
Reel/Frame 069830/0618 →
RELEASE OF SECURITY INTEREST Recorded May 10, 2024
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: PRINT MEDIA LLC; DEX MEDIA, INC.; YP LLC; YELLOWPAGES.COM LLC; YP ADVERTISING & PUBLISHING LLC; CERBERUS YP DIGITAL BLOCKER LLC; CERBERUS YP BLOCKER LLC; YP HOLDINGS LLC; PRINT MEDIA HOLDINGS LLC; YP INTERMEDIATE HOLDINGS CORP.; YP WESTERN HOLDINGS CORP.; YP SOUTHEAST HOLDINGS CORP.; YP MIDWEST HOLDINGS CORP.; YP CONNECTICUT HOLDINGS CORP.; PLUSMO HOLDINGS CORP.; INGENIO HOLDINGS CORP.
Reel/Frame 067381/0745 →
RELEASE OF SECURITY INTEREST Recorded May 7, 2024
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: THRYV, INC.
Reel/Frame 067341/0434 →
SECURITY INTEREST Recorded May 3, 2024
From: THRYV, INC.
To: CITIZENS BANK, N.A.
Reel/Frame 067310/0627 →
SECURITY INTEREST Recorded May 1, 2024
From: THRYV, INC.
To: CITIZENS BANK, N.A.
Reel/Frame 067287/0759 →
RELEASE OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Mar 2, 2021
From: WILMINGTON TRUST, NATIONAL ASSOCIATION., AS ADMINISTRATIVE AGENT
To: THRYV, INC. (FORMERLY KNOWN AS DEX MEDIA, INC.); THRYV HOLDINGS, INC. (FORMERLY KNOWN AS DEX MEDIA HOLDINGS, INC.)
Reel/Frame 055472/0592 →
SECURITY INTEREST Recorded Mar 1, 2021
From: THRYV, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 055452/0258 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 25, 2020
From: YELLOWPAGES.COM, LLC
To: THRYV, INC.
Reel/Frame 052071/0589 →
CORRECTIVE ASSIGNMENT TO CORRECT THE NATURE OF CONVEYANCE PREVIOUSLY RECORDED AT REEL: 043183 FRAME: 0734. ASSIGNOR(S) HEREBY CONFIRMS THE RELEASE OF SECURITY INTEREST. Recorded Aug 9, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YELLOWPAGES.COM LLC
Reel/Frame 043493/0648 →
SECURITY INTEREST Recorded Jul 28, 2017
From: YELLOWPAGES.COM LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 043363/0518 →
SECURITY INTEREST Recorded Jul 13, 2017
From: PNC BANK, NATIONAL ASSOCIATION
To: YELLOWPAGES.COM LLC
Reel/Frame 043183/0734 →
SECURITY AGREEMENT Recorded Jul 3, 2017
From: YP LLC; YELLOWPAGES.COM LLC; YP ADVERTISING & PUBLISHING LLC; PRINT MEDIA LLC; DEX MEDIA HOLDINGS, INC.; CERBERUS YP DIGITAL BLOCKER LLC; CERBERUS YP BLOCKER LLC; YP HOLDINGS LLC; PRINT MEDIA HOLDINGS LLC; YP INTERMEDIATE HOLDINGS CORP.; YP WESTERN HOLDINGS CORP.; YP SOUTHEAST HOLDINGS CORP.; YP MIDWEST HOLDINGS CORP.; YP CONNECTICUT HOLDINGS CORP.; PLUSMO HOLDINGS CORP.; INGENIO HOLDINGS CORP.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 043074/0794 →
SECURITY AGREEMENT Recorded Dec 1, 2016
From: YELLOWPAGES.COM LLC
To: PNC BANK, NATIONAL ASSOCIATION, AS AGENT
Reel/Frame 040540/0948 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 18, 2015
From: WONG, DARIC; FABER, SCOTT; AGARWAL, ANUJ; AHUJA, NITIN; ALTBERG, EBBE; HALSTEAD, MARK
To: UTBK, INC.
Reel/Frame 035863/0316 →
MERGER Recorded Jan 9, 2015
From: YP INTERACTIVE LLC
To: YELLOWPAGES.COM LLC
Reel/Frame 034747/0850 →
CHANGE OF NAME Recorded Jul 1, 2014
From: UTBK, INC.
To: UTBK LLC.
Reel/Frame 033264/0454 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 1, 2014
From: UTBK LLC
To: INGENIO LLC
Reel/Frame 033225/0248 →
CHANGE OF NAME Recorded Jun 4, 2014
From: INGENIO LLC
To: YP INTERACTIVE LLC
Reel/Frame 033085/0126 →
Continuity (5)
Continuation 13494817 · Jun 12, 2012
Continuation 12026491 · Feb 5, 2008
Continuation 11014073 · Dec 15, 2004
Provisional Application 60568156 · May 4, 2004
Related Publication 20140207588A1 · Jul 24, 2014