Systems, methods, and computer program products for providing caller identity update information
View Patent ↗A method includes establishing a first call from a first party to a second party; during a ringing status of the first call, cancelling the first call in response to an indication that the first party wishes to transfer the first call; and establishing a second call from a third party to the second party, where a message to establish the second call includes information identifying the third party.
1. A method comprising:
establishing a first call from a first party to a second party;
during a ringing status of the first call, cancelling the first call in response to an indication that the first party wishes to transfer the first call; and
establishing a second call from a third party to the second party, where a message to establish the second call includes information identifying the third party;
wherein the method is performed by a Session Initiation Protocol (SIP) proxy server, further wherein the second party is at a non-Session Initiation Protocol (SIP) endpoint and wherein the first party is at a Voice over Internet Protocol (VoIP) endpoint, the non-SIP endpoint including at least one of a Time Divisional Multiplexing (TDM) endpoint, and H.323 endpoint, a Media Gateway Control Protocol (MGCP) endpoint, a Network-based Call Signaling (NCS) endpoint, and a H.248 endpoint.
2. The method of claim 1 , wherein a message to establish the first call includes information identifying the first party.
3. The method of claim 1 , wherein a message to cancel the first call includes information to cause a phone of the second party to omit adding the first call to a missed call log.
4. The method of claim 1 , further comprising:
preserving media attributes of a call from the third party to the first party, where the call from the third party to the first party is placed on hold by the first party.
5. The method of claim 4 , wherein the media attributes include at least one of:
a network address of the third party;
media portal information for the third party; and
available codecs for third party.
6. The method of claim 4 , wherein establishing the second call comprises:
applying the preserved media attributes to the second call.
7. The method of claim 1 , further comprising holding a communication between the third party and the first party during the canceling.
8. The method of claim 1 , wherein transferring the first call is performed in response to receiving a Session Initiation Protocol (SIP) REFER message from the second party.
9. A method comprising:
establishing a first call from a first party to a second party;
as the first call is ongoing, sending a message to the second party changing a calling party indicator from the first party to a third party, wherein sending the message is performed in response to an indication that the first party wishes to transfer the first call to the third party; and
establishing communications between the third party and the second party;
wherein the method is performed by a Session Initiation Protocol (SIP) proxy server, further wherein the second party is at a non-Session Initiation Protocol (SIP) endpoint and wherein the first party is at a Voice over Internet Protocol (VoIP) endpoint.
10. The method of claim 9 , wherein sending a message changing the calling party indicator comprises:
sending a Session Initiation Protocol (SIP) INVITE message from the SIP proxy server to the second party as the first call is ongoing, the SIP INVITE message including a replacement header that includes calling party information of the third party in lieu of calling party information of the first party.
11. The method of claim 9 , further comprising:
holding a second call between the third party and the first party during the first call.
12. The method of claim 9 , wherein the non-SIP endpoint includes at least one of a Time Divisional Multiplexing (TDM) endpoint, and H.323 endpoint, a Media Gateway Control Protocol (MGCP) endpoint, a Network-based Call Signaling (NCS) endpoint, and a H.248 endpoint.
13. The method of claim 9 , further comprising:
preserving media attributes of a second call from the third party to the first party, where the second call is placed on hold by the first party.
14. The method of claim 13 , wherein the media attributes include at least one of:
a network address of the third party;
media portal information for the third party; and
available codecs for third party.
15. The method of claim 13 , wherein establishing communications comprises:
applying the media attributes to communications between the third party and the second party in the first call.
16. A method comprising:
establishing a first call from a first party to a second party;
receiving an indication that the second party wishes to transfer the first call to a third party;
in response to the indication that the second party wishes to transfer the first call, sending a message from a switch to the third party to initiate a second call from the first party to the third party; and
establishing the second call from the first party to the third party;
wherein the message includes information identifying the first party, further wherein the second party is at a non-Session Initiation Protocol (SIP) endpoint and wherein the first party is at a Voice over Internet Protocol (VoIP) endpoint.
17. The method of claim 16 , wherein the non-SIP endpoint includes at least one of a Time Divisional Multiplexing (TDM) endpoint, and H.323 endpoint, a Media Gateway Control Protocol (MGCP) endpoint, a Network-based Call Signaling (NCS) endpoint, and a H.248 endpoint.
18. The method of claim 16 , wherein the indication that the second party wishes to transfer the first call comprises a Session Initiation Protocol (SIP) REFER message, and further wherein the message from the switch to the third party comprises a SIP INVITE initiating the second call from the first party to the third party.